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Ostal Pau Université - Sure Hotel Collection by Best Western

2.5 star property
Hotel near Palais de Sports de Pau, connected to a shopping center in Pau

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Photo gallery for Ostal Pau Université - Sure Hotel Collection by Best Western

Family Room, Multiple Beds, Non Smoking (Shower Only)
Exterior
Exterior
Daily buffet breakfast (EUR 9.90 per person)
Reception
Reviews
8.4

Very good

Popular amenities

  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

5:00 PM

Check-out time

10:30 AM

Explore the area

Map
38 Rue Ronsard, Pau, Pyrenees Atlantiques, 64000
  • Popular LocationZenith de Pau4 min drive
  • Popular LocationPalais Beaumont6 min drive
  • Popular LocationBoulevard des Pyrenees7 min drive
  • AirportBiarritz (BIQ-Pays Basque)68 min drive

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Shower Only)

Family Room, Multiple Beds, Non Smoking (Shower Only)

Family Room, Multiple Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Ground Floor

Family Room, Multiple Beds, Non Smoking, Ground Floor

Family Room, Multiple Beds, Non Smoking, Ground Floor

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ground Floor

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Ground Floor

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ground Floor (Twin bed on request)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Ground Floor (Twin bed on request)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
Appart'City Confort Pau Centre
Kitchen
Pet-friendly
Free WiFi
Air conditioning
4.1 out of 5, Very good, (310)
The price is CA $132
per night
CA $150 total
includes taxes & fees
13 Jul - 14 Jul
Appart'City Confort Pau Centre

About the area

Pau

Le Hameau stay.Your stay at this Le Hameau hotel places you within 2 miles (3 km) of Palais de Sports de Pau and Zenith de Pau. Hippodrome de Pau and Palais Beaumont are also within 3 miles (5 km).

What's nearby

  • Zenith de Pau - 4 min drive
  • Palais Beaumont - 6 min drive
  • Boulevard des Pyrenees - 7 min drive
  • Château de Pau National Museum - 7 min drive
  • Stade du Hameau - 7 min drive

Getting around

  • Pau Station - 12 min drive
  • Pau (PUF-Pau - Pyrenees) - 15 min drive

Restaurants

  • ‪Cafétéria Tempo Resto - ‬4 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Quick - ‬5 min walk
  • ‪Au Bureau Pau Université - ‬8 min walk
  • ‪V and B Pau - ‬3 min walk

About this property

Ostal Pau Université - Sure Hotel Collection by Best Western

Hotel near Palais de Sports de Pau, connected to a shopping center in Pau
There's a restaurant on site. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Ostal Pau Université - Sure Hotel Collection by Best Western. Self parking is free. You'll have access to the health club at a partner property.

This Pau hotel is smoke free.

  • 1 building
  • 1 floor
  • 40 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Dining venue
Ostal Pau Université - Sure Hotel Collection by Best Western offers 40 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, English, French, Spanish

Property amenities

Family friendly

  • Highchair
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 9.90 for adults and EUR 5.90 for children
  • 1 restaurant

Things to do

  • Access to nearby health club
  • Bicycle rentals
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 6.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.
  • Cribs (infant beds) are available for EUR 6.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.13 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 5.90 for children
  • Pet fee: EUR 6.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Contactless check-out is available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

l'Hôtel Hotel Pau
l'Hôtel Pau

Ostal Pau Université - Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 241 reviews" "
Rating 8 - Good. 129 out of 241 reviews" "
Rating 6 - Okay. 33 out of 241 reviews" "
Rating 4 - Poor. 6 out of 241 reviews" "
Rating 2 - Terrible. 0 out of 241 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Annabel

Stayed 3 nights in Oct 2023

10/10 Excellent

Adeline

Stayed 2 nights in Sep 2023

10/10 Excellent

Eric J.

Stayed 1 night in Sep 2023

10/10 Excellent

Birgitta

Stayed 1 night in Sep 2023

10/10 Excellent

Bradley, Houston

Stayed 1 night in Jun 2023

8/10 Good

Elisabeth

Stayed 2 nights in May 2023

10/10 Excellent

Pierre-olivier

Stayed 1 night in May 2023

10/10 Excellent

Imen

Stayed 1 night in May 2023

10/10 Excellent

Filipe

Stayed 1 night in May 2023

10/10 Excellent

Yann

Stayed 4 nights in Apr 2023

10/10 Excellent

Marie Noëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix.
Personnel agréable.Petit dejeuner très bon.( le dimanche un riz au lait maison top!!) Bonne adresse.Juste un lit 2 personnes que j'aimerais plus grand.
Stayed 2 nights in Mar 2023

10/10 Excellent

landry

Stayed 1 night in Mar 2023

8/10 Good

HELENE

Stayed 1 night in Mar 2023

10/10 Excellent

Catherine

Stayed 1 night in Feb 2023

10/10 Excellent

Ludivine

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and inexpensive. It has a free car park and the bus into Pau centre is 5mins walk
Stayed 2 nights in Jul 2019

8/10 Good

James

Liked: Cleanliness, staff & service
Money saver.
Average motel at a reasonable price. Good for a one night stay.
Stayed 1 night in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
This was an overnight stay en-route to the Pyrenees. The room was very nice and had air con, it also had tea and coffee making facilities. Parking was free, which is a plus these days. There is a Mexican restaurant next to the hotel, we ate there and the food was good. We would definitely use this hotel again.
Stayed 1 night in Jun 2017

6/10 Okay

Alan, Pamproux

Liked: Cleanliness, staff & service, room comfort
Did the job ,yes would go back
A one night stop uncomplicated park up walk to nearby shops and restaurants good sleep up and away

10/10 Excellent

David, Cumnock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
Nice hotel, cheap and cheerful. Handy for the town centre.

8/10 Good

Lynette, Alicante, Spain

Liked: Cleanliness, property conditions & facilities, room comfort
Covenient in Pau
The reception opening hours were shown but the access was not available at the time stated. The Hotel was hard to find, being behind a Mexican restaurant but the privacy turn out to be an advantage. I was able to get a nice quiet peaceful nights rest. Breakfast was enjoyable. The hotel gives a new level to travel accommodation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very good location
Great!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient hotel
For the price this is excellent value. The staff are friendly and helpful, the rooms are very clean and I enjoyed the breakfast. It's right next to the university which was perfect for us as we were visiting our daughter there. I have already booked to go back there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good price for a comfortable and clean room. Staff was friendly and thorough with information.