Grand Mercure Puka Park Resort

4.0 star property
4-star hotel near Pauanui Beach

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Mercure Puka Park Resort

Breakfast, lunch, dinner served; alfresco dining
Chalet, 1 Queen Bed (Kauri)
Exterior
Outdoor pool, sun loungers
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Parking included
    Parking included
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546
  • Coromandel Peninsula
    1 min walk
  • Pauanui Beach
    11 min walk
  • The Lakes Golf Course
    19 min walk
  • Whitianga (WTZ-Whitianga Aerodrome)
    64 min drive

Room options

Chalet, 1 Queen Bed (Kauri)

  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed (Tawa Treehut)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Chalet, 1 King Bed (Rimu)

  • Sleeps 3
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About the area

Pauanui

Close to the beach.At this Pauanui hotel, you'll be within half a mile (1 km) of Pauanui Beach and 6 miles (10 km) of Pauanui Tairua Trail. Whangamata Beach and Hot Water Beach are also within 32 miles (52 km).

What's nearby

  • Pauanui Beach - 11 min walk
  • Pauanui Tairua Trail - 6 min drive
  • Tairua Beach - 26 min drive
  • Opoutere Beach - 39 min drive
  • Hot Water Beach - 41 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 169 min drive

Restaurants

  • ‪The Lime Room - ‬20 min walk
  • ‪Manaia Cafe & Bar - ‬22 min drive
  • ‪Tairua Bakery - ‬21 min drive
  • ‪The Pepe - ‬22 min drive
  • ‪Flock Kitchen and Bar - ‬22 min drive

About this property

Grand Mercure Puka Park Resort

4-star hotel near Pauanui Beach
As a guest of Grand Mercure Puka Park Resort, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Grand Mercure Puka Park Resort. Self parking and valet parking are free.

This 4-star Pauanui hotel is smoke free.

  • 1 building
  • 1 floor
  • 48 guestrooms or units
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, German, Spanish

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: NZD 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 20-inch LCD TV
  • DVD player
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Grand Mercure Puka Park Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 228 out of 357 reviews" "
Rating 8 - Good. 94 out of 357 reviews" "
Rating 6 - Okay. 25 out of 357 reviews" "
Rating 4 - Poor. 10 out of 357 reviews" "
Rating 2 - Terrible. 0 out of 357 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Irene

Travelled with family
Liked: Property conditions & facilities
Good for fit and able people
Beautiful area, nice scenery, quiet. The hotel and rooms are lovely and well made but the rooms are up a one-way hill making access to them quite inconvenient. If you have babies or small children, this makes things difficult and less enjoyable. Wouldn't recommend coming to Pauanui in Winter, mostly because there are very few options for food.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place to stay with great service. I would definitely stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were wonderful and staff was very welcoming, friendly, and helpful. We would definitely stay again when visiting New Zealand.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Stayed 1 night in Apr 2024

10/10 Excellent

corinne

Stayed 3 nights in Mar 2024

8/10 Good

Rosemary

Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ANUJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels review
Amazingly, every hotel we stayed at so far has been really wonderful and excellent in hospitality, cleanliness, professional service and staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the beach. Rooms are awesome cabanas nestled into the woods. Really awesome nature around us. Only thing is its an uphill climb to all rooms.They do offer golf cart lifts on request to the rooms and let you take your car upto the to unload luggage. Rooms are spacious and very comfortable with balconies. Restaurant is good could be much better with a little organization. Overall we had a great stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short
Had a great one night stay. Wish we could have stayed longer.
Stayed 1 night in Jan 2024

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning property. Peaceful, natural, and impeccable staff and service. Located near a beautiful beach, a rewarding hike, and in a very relaxed town. Lovely pool, sauna, and cedar hot tub as well. We loved our stay and will recommend it without reservation!
Stayed 2 nights in Jan 2024

4/10 Poor

Jennifer

Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room set in gorgeous scenic forests, good restaurant with lovely food.
Stayed 1 night in Aug 2023

8/10 Good

nancy, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jacqui

Stayed 1 night in May 2023

8/10 Good

Antony

Travelled with family and small children
Liked: Staff & service
Quiet setting. Very limited dinning options, a big drive to anywhere
Stayed 3 nights in Apr 2023

10/10 Excellent

Wayne

Stayed 1 night in Apr 2023

10/10 Excellent

Henrik

Stayed 3 nights in Mar 2023

8/10 Good

peter

Stayed 2 nights in Feb 2023

10/10 Excellent

Beatrice

Stayed 2 nights in Feb 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like staying in beautiful rain forest with excellent restaurant
Stayed 4 nights in Feb 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly one of the most memorable properties - well appointed private chalets tucked amidst lush green, so beautiful and peaceful. Top notch humans also!
Stayed 2 nights in Jan 2023

10/10 Excellent

MALGORZATA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable rain forest scenery.
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Puka Park Retreat
Facilities were great, peaceful and tranquil in the bush setting. Advertised hot breakfasts but due to staff shortages there were none and no-one to restock in the continental buffet, coffee was burnt so not great in that department. Manager for the day was sitting down at the checkout desk with one other when there was only one grumpy, stressed out person trying to make coffees, clear tables, and restock, so should have been up helping out in breakfast area. Did get a small discount off our room as compensation but not the point of being in a secluded resort if you have to leave to get food.
Stayed 1 night in Oct 2022