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Chateau Arenal

3.0 star property
3-star hotel near Lake Arenal

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Chateau Arenal

Basic Double Room
Exterior
Exterior
Exterior
Lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
El Castillo, Peñas Blancas, Alajuela, 20213
  • Arenal Eco Zoo
    2 min walk
  • Lake Arenal
    6 min walk
  • Costa Rica Sky Adventures
    8 min drive
  • La Fortuna (FON-Arenal)
    50 min drive

Room options

View all photos for Room

Room

Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room
Hotel Arenal Lodge
Pool
Hot tub
Breakfast included
Spa
4.3 out of 5, Excellent, (1000)
The price is CA $243
per night
CA $275 total
includes taxes & fees
30 Nov - 1 Dec
Hotel Arenal Lodge

About the area

Peñas Blancas

Close to the boardwalk/promenade.A stay at this hotel places you within half a mile (1 km) of Lake Arenal and 3 miles (5 km) of Costa Rica Sky Adventures. Arenal Volcano is within 6 miles (10 km) and Tabacon Hot Springs is within 9 miles (15 km).

What's nearby

  • Costa Rica Sky Adventures - 8 min drive
  • Arenal Volcano - 15 min drive
  • Tabacon Hot Springs - 18 min drive
  • Arenal Volcano National Park - 19 min drive
  • Mistico Arenal Hanging Bridges Park - 24 min drive

Getting around

  • La Fortuna (FON-Arenal) - 40 min drive

Restaurants

  • ‪Restaurante Río Lounge - ‬36 min drive
  • ‪Agua Ardiente Pool Bar - ‬18 min drive
  • ‪Fusión Arenal Mirador. - ‬3 min drive
  • ‪Soda La Palma - ‬21 min drive
  • ‪Restaurante Las Palmas - ‬25 min drive

About this property

Chateau Arenal

3-star hotel near Lake Arenal
Chateau Arenal offers its guests a children's pool, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at Chateau Arenal. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Peñas Blancas hotel.

  • 16 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chateau Arenal offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2024.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool
  • Spa services
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Individually decorated

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 65
  • Christmas Eve (24 December) Gala Dinner per child: USD 30 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, and Apple Pay. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chateau Arenal Hotel
Chateau Arenal Peñas Blancas
Chateau Arenal Hotel Peñas Blancas

Chateau Arenal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 53 reviews" "
Rating 8 - Good. 19 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint Hilltop Oasis
Felt like a place off the beaten path. Small and cozy facility with great views of Arenal Volcano and the surrounding hills. The location is walkable to a convenient store, restaurant, and bakery at the bottom of the hill. And a restaurant at the top of the hill. The room is equipped with AC. Towels and bed turnover service was provided daily. The included breakfast was sufficient enough to get my day started. Flavorful enough to eat each of the 3 mornings that I was there. Staff was very cordial and accommodating and helped me arrange rides to sky Adventures and La Fortuna. I even had my laundry done at a great price.
Stayed 2 nights in Mar 2024

2/10 Terrible

Ravi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 9pm on a stormy, rainy night. The propwrty has no outside lighting to tell you where the reception desk is. In any case it was pitch dark, with rain and nobody in sight, could've find our room. Found out that they peft the keys with our friends who had checked in earlier without any agreement from us! Somehow we found the room with our cellphone flashlights and it was horrendous. There was water everywhere on the floor, the bedspread on one of the beds was soaked in water. Toilet paper roll in bathroom was on its last breath. We called property number, texted byt no response and no one to help us. We weren't expecting luxurious stay, but this was below a basic hotel stay. Ants ran rampant in the room. When we informed the front desk in the morning, they simply shrugged and said you booked through expedia, you talk to them. We cancelled further nights at the hotel and found another hotel. It is in a remote location, sub par standard and cheap lodgings. Front desk closes early at night and management clearly doesn't care. By the way they never refunded us for the nights we canceled. Beware!

8/10 Good

Mario, Heredia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Food was world class! The only thing that could have been better was the bad smell coming from the bathroom, something to consider/remodel!!
Stayed 2 nights in Feb 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chateau Arenal is a great little strip of modest bungalows allowing a view of the volcano and the main strip of El Castillo below. These aren't luxury accommodations, but the staff are attentive, friendly and kind (like seemingly everyone in Costa Rica). Breakfast was tasty and if the materials are available, they'll cook anything for you. We especially enjoyed being able to walk down through El Castillo to tiendas and "sodas" to feel the town. You're on a slope, so expect to burn some calories. One of the most annoying things is the whine of noisy motorcycles in the area, but that's simply Costa Rica. Parts of the hotel are closer to the road than others. Expect occasional windy conditions, because the hotel is on a ridge. We generally felt secure, but you'll have to choose between closing your window at night and running the AC or leaving it open. The bathroom was dark, making things like putting in contact lenses challenging. We recommend walking up and down the hill and trying different eateries. We especially enjoyed a day at the Arenal Observatory Lodge and Trails (only 18 minutes away). Well worth the $18 per person (at the time of this review). Special thanks to Richard, Sophia and Julia. Great people!!!
Stayed 3 nights in Feb 2024

8/10 Good

helene

Stayed 1 night in Feb 2024

10/10 Excellent

Gregory

Well run property and staff was very helpful
Stayed 2 nights in Jan 2024

10/10 Excellent

Yoseline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, typical breakfast included (tasty), lake and volcano view, soothing to hear the rain on the roof. Our room didn't have but fan was enough. They can do your laundry if needed, wifi was good as well
Stayed 3 nights in Jan 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pass on this place if you want to be able to sleep
Stay in town and avoid this place on the outskirts of town. First of all they advertise ac and internet and 2 beds in room and then try and give you a different room with none of the above. The room ultimately given had 2 worn out crap mattresses with sink holes in them. If you stay here be prepared to drive a distance near nothing and also get no sleep due to poor quality accommodations. Don’t bring your valuables because the back sliding door doesn’t lock either. We stayed one miserable night and checked into another hotel in town and was treated to a good nights sleep.
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Great location overlooking lake Arenal and Arenal. Beautiful grounds and view. Friendly staff. Very basic room with uncomfortable beds.
Stayed 1 night in Jan 2024

2/10 Terrible

Vaibhav, Sunnyvale

Travelled with family
Disliked: Amenities
No hot water. No air conditioning. Staff was very friendly.
Stayed 2 nights in Dec 2023

8/10 Good

Jie

Travelled with family
Liked: Cleanliness, staff & service
Facilities are just ok, room is more like a cabin, the surroundings and views are great. There are a few good restaurants in walking distance.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the chateau! The views were amazing and the restaurant food was delicious and beautifully presented.
Stayed 1 night in Nov 2023

10/10 Excellent

KUAN YU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views of volcano and mountains from patio and room balcony. Clean and basic room. AC and WiFi works well. Complimentary breakfast was delicious. We stayed 3 nights. Fortuna waterfall, chocolate tour and Mistco suspension bridges were the best attractions. .
Stayed 3 nights in Dec 2023

8/10 Good

Lise M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel, but we had issues
The rooms were clean but the AC was not working. We informed the front desk but they said they were all booked and did not have another room and would not refund us. They said they'll get someone to fix it the next day but they could not. I mentioned that the parking lot was empty and asked to switch rooms. They then offered a room with a smaller size bed which would not work for us so we had to stick with the room with the broken AC. Wi-Fi is spotty, sometimes it works, sometimes it doesn't. Breakfast was good but the included breakfast is the same everyday so if you're staying for multiple days, you might get tired of it. They do offer a wider menu for additional cost. For the three nights we stayed, we enjoyed the breakfast, coffee, and fruit juices. However, the room had breathtaking views. We stayed in a junior suite with private balconies overlooking the volcano. You can hear birds in the morning and the white noise of the river. The location is 30 min from downtown La Fortuna. There is a small convenience store nearby and it's fairly close to certain sites. So the location is unbeatable. Edit: They offered us a room with the large bed and working AC for our last/3rd night. Unfortunately, we were heading out to a scheduled tour when they told us that and we came back with a sleeping toddler so we figured it wasn't worth the hassle for one night. We do appreciate them offering though.
Stayed 3 nights in Dec 2023

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Average hotel with view
Nothing much beside the view and free continental breakfast. Room in front of the volcano, too bad it was hazy and didn’t see much.
Stayed 1 night in Nov 2023

10/10 Excellent

Holly

Stayed 1 night in Nov 2023

8/10 Good

Melody, San Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The place has a espectacular view of the volcanos from all it rooms and the restaurant if very good.. the people attending are very kind and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A scenic spot with a view of the volcano . Moved in and we’re instantly welcomed with a double rainbow with Arenal in the background. Incredible. And the food is incredible gourmet meals at a normal meal price . Owner Richard is very friendly and welcoming.
Stayed 1 night in Aug 2023

10/10 Excellent

Isabel, Fresh Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service, good location
Nice hotel that is away from the chaos of La Fortuna but still close to most of the main attractions of the Arenal area. The hotel is about 10 minutes away from the entrance to Arenal National Park, 25 minutes to Mistico Bridges, and 20 minutes from the Tabacon hot springs area. Has great views of the Lake and Arenal. We stayed in a cabin which had 2 beds, a fridge, and bathroom. There is.no air conditioning, but they had a large fan to help with staying cool. They are in the process of updating the furniture in the rooms. Richard, the owner/manager was super responsive and helpful. The onsite restaurant was good and typical Tico breakfast was included.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jackson D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who we came in contact was so friendly, anything we need in their power they were able to provide. The service at both hotel and restaurant were excellent. I would recommend this place to anyone. Lots of fun activities to do.
Stayed 2 nights in Aug 2023

8/10 Good

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view
Stayed 1 night in Jul 2023

10/10 Excellent

Gursharan

Liked: Cleanliness, staff & service, property conditions & facilities
Its a beautiful property, the staff is really friendly and the view from the rooms is gorgeous. The facility is as good as it can be for a local business. Would definitely go back
Stayed 2 nights in May 2023

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of Arenal volcano from the balcony. Staff at restaurant were excellent
Stayed 3 nights in Apr 2023