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Shap Wells Hotel

3.0 star property
3-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shap Wells Hotel

Reception
BBQ/picnic area
Traditional Double Room, 1 Bedroom, Garden View
Game room
Property grounds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

Map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Yorkshire Dales National Park
    8 min drive
  • Ullswater
    24 min drive
  • Lowther Castle and Gardens
    28 min drive

Room options

View all photos for Basic Single Room

Desk, laptop workspace, free WiFi, bed sheets

Basic Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

The Greyhound Inn

Pet-friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (58)
The price is CA $100
per night
CA $120 total
includes taxes & fees
11 Dec - 12 Dec
The Greyhound Inn

About the area

Penrith

In Penrith .Within 6 miles (10 km) of this hotel, you'll find Yorkshire Dales National Park and Orton Community Park. Shap Abbey and Great Asby Scar are also within 6 miles (10 km).

What's nearby

  • Lowther Park - 13 min drive - 16.1 km
  • Ullswater - 24 min drive - 27.2 km
  • Whinfell Forest - 24 min drive - 22.2 km
  • Lowther Castle and Gardens - 28 min drive - 20.4 km
  • Lake Windermere - 28 min drive - 32.5 km

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • ‪Crown Inn - ‬6 min drive
  • ‪The Butchers Arms - ‬9 min drive
  • ‪The George Hotel - ‬4 min drive
  • ‪Abbey Coffee Shop - ‬6 min drive
  • ‪Scar Side Farm - ‬6 min drive

About this property

Shap Wells Hotel

3-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a library, and a vending machine are also featured at the business-friendly Shap Wells Hotel. Free self parking is available.

This 3-star Penrith hotel is smoke free.

  • 100 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shap Wells Hotel offers 100 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 12.50 for adults and GBP 7.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Shap Wells Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 170 out of 454 reviews" "
Rating 8 - Good. 179 out of 454 reviews" "
Rating 6 - Okay. 80 out of 454 reviews" "
Rating 4 - Poor. 16 out of 454 reviews" "
Rating 2 - Terrible. 9 out of 454 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Kelso

old fashioned but very good indeed.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great find
Superb old hotel out on the moors, friendly and welcoming staff, great food. Would I stay again..? Absolutely
Stayed 1 night in Aug 2024

8/10 Good

Ang

Stayed 1 night in Aug 2024

4/10 Poor

Alan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is remote and access roads are full of pot holes...take it slow! The hotel is dated and overpriced. The bedrooms are small and very tired looking. The bathroom wasnt clean and needs to be replaced. For one night it is ok, especially after a long drive, if you like 70/80's decor then this is for you.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always
We stay at shap wells about 4 times per year and once again we had a wonderful stay, staff are very friendly and professional and they always let us have a basement room for our sausage dog, we will be back again soon, thank you Paul and Marion machin
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome
We loved the friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Delightful surroundings, though poor entry to the hotel- private road is narrow- only room for 1 car. Very pleasant staff. Room a bit dated.
Stayed 1 night in Aug 2024

6/10 Okay

Mitra

Stayed 1 night in Jul 2024

6/10 Okay

Clare

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Tired hotel. Avoid at peak times with kids/ dogs
Quite old fashioned hotel . Lovely inside and grand however rooms quite dated and tired in places. Bathroom especially dated and no luxuries at all. The hotel had a coach party in and service was quite slow. Luckily had some drinks in car as no service and no dogs allowed in bar area ! Wouldnt recommend for single parent with kids. Staff were helpful when asked and had time but unable to see to everyone. Compared to other hotels for.same money would not.use again . Breakfast was great and really enjoyed it. Small selection but nice.
Stayed 1 night in Jul 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff from check in to the bar to the restaurant were pleasant and nothing was any bother. Food was delicious and tasty and well worth the money.
Stayed 1 night in Jul 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Martin

Travelled with partner
The hotel must've been impressive in it's hayday but the room we were allocated was somewhat rundown and inferior to those in the photos in the listing. Good breakfast and nice walks nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
I opted for the half board option and the food was delicious and the portions more than generous. The staff were very friendly. The dog friendly rooms are in a chalet detached from the hotel which was disapointing but atleast there is plenty of countryside around to walk a dog. Infact, the hotel is surrounded by nature and the property is stunning.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel in remote location
Nice hotel although dated the views make up for it. The staff were friendly and the food was lovely, I’d stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Bridget

Stayed 1 night in Jun 2024

10/10 Excellent

Carol

Stayed 1 night in Jun 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel,beautiful room and amazing service...
Stayed 1 night in May 2024

6/10 Okay

THERESA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

SMPritchard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Return guests
We have stayed here before and love the hotel. The only problem this time was that bar food is advertised and on the first full day we asked and were told there was none on offer.We had no alternative than to pay for one main course each. More food than we wanted at a much higher price.
Stayed 4 nights in May 2024