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Shap Wells Hotel

3.0 star property
3-star guestrooms with free WiFi

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Photo gallery for Shap Wells Hotel

Reception
Property grounds
View from property
BBQ/picnic area
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Ullswater
    ‪24 min drive‬
  • Whinfell Forest
    ‪24 min drive‬
  • Lowther Castle and Gardens
    ‪28 min drive‬

Room options

View all photos for Basic Single Room

Desk, laptop workspace, free WiFi, bed sheets

Basic Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Penrith

In Penrith .Within 6 miles (10 km) of this hotel, you'll find Yorkshire Dales National Park and Orton Community Park. Shap Abbey and Great Asby Scar are also within 6 miles (10 km).

What's nearby

  • Lowther Park - 13 min drive - 16.1 km
  • Ullswater - 24 min drive - 27.2 km
  • Whinfell Forest - 24 min drive - 22.2 km
  • Lowther Castle and Gardens - 28 min drive - 20.4 km
  • Lake Windermere - 28 min drive - 32.5 km

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • ‪Crown Inn - ‬6 min drive
  • ‪The Butchers Arms - ‬9 min drive
  • ‪The George Hotel - ‬4 min drive
  • ‪Abbey Coffee Shop - ‬6 min drive
  • ‪Scar Side Farm - ‬6 min drive

About this property

Shap Wells Hotel

3-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a library, and a vending machine are also featured at the business-friendly Shap Wells Hotel. Free self parking is available.

This 3-star Penrith hotel is smoke free.

  • 100 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shap Wells Hotel offers 100 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 12.50 for adults and GBP 7.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Shap Wells Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 177 out of 465 reviews
Rating 8 - Good. 181 out of 465 reviews
Rating 6 - Okay. 82 out of 465 reviews
Rating 4 - Poor. 16 out of 465 reviews
Rating 2 - Terrible. 9 out of 465 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming & friendly. Love the traditional feel and original features.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old place to chill in
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have read stayed at this hotel before, ideal for my dog, the food excellent. Clean and well equipped rooms. Will stay and , covenant and for the lakes
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 2 nights in Nov 2024

6/10 Okay

Jon

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ethan Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old fashioned hotel. Location is stunning. Staff were great and breakfast was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wenn man Old englisch style mag . Dann einfach zu empfehlen.
Stayed 1 night in Oct 2024

10/10 Excellent

Alagu

Travelled with family
Quaint hotel - I felt was like a film Set from a bygone era .. hotel built 1833, great staff / Attentive / quiet and wilderness around Rooms small but had all needed in Restaurant large and quality of food good ! Happy to come back
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Amenities
We have stayed at Shap Wells many times, this visit proved as good as previous ones. We had a nice comfortable room and a very good evening meal, the following morning we had a very good breakfast. Before leaving we walked along the stream to see the red squirrels and they didn't disappoint, several were running around. Shap Wells has a great location, comfortable rooms, good food and friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Property conditions & facilities
This hotel is a hidden gem
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Bed comfortable,room nice,staff wonderful facilities very good all in all a lovely relaxing stay.our one slight complaint when we were dining in the window seats we noticed a large amount of spiders webs on the inside of the windows,(just needs a feather duster for 5mins every now and then)
Stayed 2 nights in Oct 2024

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Loved the stay , dog friendly , beautiful setting, great food !!!
Stayed 1 night in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
the place was lovely and the staff especially Hannah were great although stretched to their limits, we had to wait a long time to be served at the bar. Food in the restaurant wasn't good but our feedback was dealt with swiftly and to our satisfaction. Loved the area to see the red squirrels who came out in abundance, so lovely to see them.
Stayed 1 night in Sep 2024

10/10 Excellent

E T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the staff where lovely,room was nice.Breakfast was something to die for (all you can eat full English).Wiuld happily stay here again.
Stayed 1 night in Sep 2024

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a good and enjoyable stay. However the only downside was the slowness of service at the evening meal.
Stayed 1 night in Sep 2024

10/10 Excellent

annie

Travelled with family
Liked: Cleanliness, staff & service, amenities
What a lovely peaceful place and the staff were so lovely lovely stay and value for money
Stayed 1 night in Sep 2024

8/10 Good

Ian

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

JD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Lovely location. Stayed in accessible room 94. Very good access. Very comfortable. Staff brilliant and helpful. Breakfast very good. Would highly recommend.
Stayed 1 night in Sep 2024

8/10 Good

Felicity

Liked: Amenities
Interesting
Stayed 1 night in Sep 2024