Pagoda Resort & Spa

4.5 star property
4.5-star luxury hotel near Elizabeth Quay

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pagoda Resort & Spa

Front of property - evening/night
Bar (on property)
Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • Bar
  • Pool
  • Gym

Explore the area

Map
112 Melville Parade, Como, WA, 6152
  • Perth Zoo
    3 min drive
  • Pagoda Resort & Spa
    3 min walk
  • Como Canning Bridge Station
    4 min drive
  • Perth, WA (PER)
    15 min drive

Room options

Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms (Free WIFI)

  • 73 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Accessible Room (Free WIFI)

  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

Apartment, 1 Bedroom (Free WIFI)

  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Free WIFI)

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room (Free WIFI)

  • 29 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Perth

Como stay.Your stay at this Como hotel places you within 3 miles (5 km) of Elizabeth Quay and Perth Zoo. Curtin University and Mount Hospital are also within 3 miles (5 km).

What's nearby

  • Perth Zoo - 3 min drive
  • Crown Perth - 7 min drive
  • Elizabeth Quay - 8 min drive
  • Kings Park and Botanic Garden - 9 min drive
  • University of Western Australia - 9 min drive

Getting around

  • Como Canning Bridge Station - 4 min drive
  • Perth Airport (PER) - 15 min drive

Restaurants

  • ‪The Como - ‬2 min drive
  • ‪Halo Espresso - ‬3 min drive
  • ‪Ten Minas - ‬6 min walk
  • ‪Karalee on Preston - ‬7 min walk
  • ‪Juniper & Bay - ‬5 min walk

About this property

Pagoda Resort & Spa

4.5-star luxury hotel near Elizabeth Quay
Pagoda Resort & Spa offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. WiFi is free in public spaces.

There's an onsite business center. Event space at this hotel measures 6329 square feet (588 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and a picnic area are also featured at the luxury Pagoda Resort & Spa. For a fee, parking is available.

This 4.5-star Perth hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • 6329 sq ft of conference space
  • 588 sq m of conference space
  • Built in 1998
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pagoda Resort & Spa offers 101 air-conditioned accommodations with minibars and safes. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 32-32 for adults and AUD 19.5-19.50 for children
  • 1 restaurant
  • 1 bar
  • Free reception (select days)
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.35 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32 to 32 for adults, and AUD 19.5 to 19.50 for children
  • Self parking fee: AUD 15.00 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.35 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Esplanade River Suites
Esplanade River Suites Como
Esplanade River Suites Hotel Como
Pagoda Resort Como
Esplanade River Hotel Como
Pagoda Como
Pagoda Resort Spa
Pagoda Resort & Spa Como
Pagoda Resort & Spa Hotel
Pagoda Resort & Spa Hotel Como

Pagoda Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 369 out of 796 reviews" "
Rating 8 - Good. 285 out of 796 reviews" "
Rating 6 - Okay. 79 out of 796 reviews" "
Rating 4 - Poor. 38 out of 796 reviews" "
Rating 2 - Terrible. 25 out of 796 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed to get a great deal. Staff were friendly, room was great and the whole experience was superb. Would recommend this premises to anyone.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and comfortable room Helpful staff and fabulous meal at the restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 5 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money.
Room was looking old, stains on mattress, sofa covers were down threads, sink didn’t drain, carpet was hairy, one plug for two sinks, generally quite dirty. Day staff were nice, evening staff appeared to not want to be there.
Stayed 1 night in Sep 2024

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Wayne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I rang reception to notify them my spa was not functioning and was treated like a 2vyr old tellingl me im stupid enough not the have the water level in the spa high enough..just hangnthe phone uop after the distent
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay , quiet and easy to get to Perth attractions
Stayed 1 night in Aug 2024

10/10 Excellent

Nikolche

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot close to the city
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stay spoiled by very noisy people in next room
We booked a suite and were disappointed to find the room was next to the lift. Had the get the bed remade as the sheets were too small did not fit the king size bed. Lucky we noticed this before retiring for the night. We were then woken during the night by people returning to their room next door who continued with noise until they checked out at 8am. We made several calls to night staff who visited their room but did not stop the noise. After another call from us complaining still nothing was done and then our calls were not even being answered. The manager has since contacted us with an apology and offer of some discounts for our next stay. However we are not sure if we ever want to return. Night staff need to take more precautions against this happening again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lai

Stayed 1 night in Aug 2024

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !!!
Perfect Stay, Everything You Could Possibly Need is Available at The Resort & in and Around the Area. Staff are Fantastic a Huge Shoutout to Dilesh and Josh for Making Our Stay Perfect !!!
Stayed 1 night in Jul 2024

2/10 Terrible

Kylie-Anne

Disliked: Property conditions & facilities, room comfort
Dont waste your money
There were skud marks in toilet boogers on the wall in lounge room old food stuck to lamp base and a musty smell through out the spa bath would have maybe fitted half a person whole hotel
Stayed 1 night in Jul 2024

8/10 Good

kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it only negatives is the hot water was way too hot and kept heating up no matter how much cold water added and the internet kept cutting out on the tv. Otherwise beautiful place to stay
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service
Always comfortable- easy access to the city Rooms/bathroom are getting dated but clean and tidy. I enjoy the location.
Stayed 1 night in Jul 2024

10/10 Excellent

Leanne

Stayed 1 night in May 2024

6/10 Okay

Exiis, Thebarton

Mostly good could improve
Stayed 4 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Locatiob
The Pagoda was chosen because it represented a balance between price and the reason for our trip. We gave found it to be a comfortable place to stay and its location is suitable for tripping in and around the City of Perth.
Stayed 1 night in Jul 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely return to the Pagoda on our next visit to Perth
Stayed 3 nights in Jul 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks Pagoda
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness, staff & service
Property is tired.
Stayed 1 night in Jun 2024

10/10 Excellent

rachel

Stayed 1 night in Jun 2024

2/10 Terrible

Meleika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would give no stars if i could
The absolute worst place that I have stayed at. This is a 2* hotel at best. The suite was so filthy and the dust build up everywhere was shocking. I moved to another suite the next day and ws told it was clean. It was not clean. The doir to the balcony came off in my hand when i was coming in from some air at night and I was stuck there without a working light. I managed to get myself in but was unable to lock it so it was unable to rest easily. Was told that I would be able to speak to management in the morning only for the hotel manager to not come. Food terrible, elevators were smelly. Strongly advise against staying here
Stayed 2 nights in Jun 2024

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing!!! Room was so clean and some facilities such as bath, gym, sauna, pool and so on were comfortable! Highly recommend!!
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor maintanance, bad service
Pagoda is old & dingy, room has a feel of dampness, lights are dim due to old dusty shades. We can disregard the poor maintanance, but service was bad. When we checked in and rolled in our luggage, one counter staff attended to us, the other one quickly walked away (3 May, ard 7+pm). When I asked for help, he conveniently said we are shorthanded, my colleague is taking a break! He was politely, always politely saying no to your ask for help. We had to trolley our luggage ourselves & one of my friends was unwell. When she ordered room service, she was slapped with some fee of AUD6.50 to take the food to the room, she was not told beforehand. Balcony was dirty and the chambermaid never came back even though we told her to come back later to make up the room. The corridor was dark and full of clutter, so was the car park. The only 1 good thing about this place is its proximity to part of the Swan River that has a spectacular view.
Stayed 2 nights in May 2024