Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel

2.5 star property
Hotel near Columbus Georgia Convention & Trade Center in Phenix City

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel

Exterior
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby lounge
Lobby lounge

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
1702 Us 280 Byp, Phenix City, AL, 36867
  • Columbus Georgia Convention & Trade Center
    4 min drive
  • Coca-Cola Space Science Center
    4 min drive
  • RiverCenter for the Performing Arts
    4 min drive
  • Columbus, GA (CSG-Columbus Metropolitan)
    14 min drive

Room options

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Phenix City

In Phenix City .You'll find Columbus Georgia Convention & Trade Center and RiverCenter for the Performing Arts within 3 miles (5 km) of this hotel. Coca-Cola Space Science Center and Springer Opera House are also within 3 miles (5 km).

What's nearby

  • Columbus Georgia Convention & Trade Center - 4 min drive - 3.0 km
  • Columbus Civic Center - 4 min drive - 3.9 km
  • Coca-Cola Space Science Center - 4 min drive - 3.2 km
  • RiverCenter for the Performing Arts - 4 min drive - 3.2 km
  • South Commons Sports Complex - 5 min drive - 5.2 km

Getting around

  • Columbus, GA (CSG-Columbus Metropolitan) - 14 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Banks Food Hall - ‬4 min drive
  • ‪Arby's - ‬18 min walk
  • ‪El Vaquero Mexican Restaurant - ‬11 min walk
  • ‪Captain D's - ‬9 min walk

About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel

Hotel near Columbus Georgia Convention & Trade Center in Phenix City
Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Phenix City hotel.

  • 82 guestrooms or units
  • 4 levels
  • Built in 2008
  • Full breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

American (Sign language), English, Spanish

Property amenities

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 10 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus
Holiday Inn Express Phenix City Columbus
Holiday Inn Express Hotel Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Express Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus

Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 731 reviews" "
Rating 8 - Good. 165 out of 731 reviews" "
Rating 6 - Okay. 69 out of 731 reviews" "
Rating 4 - Poor. 19 out of 731 reviews" "
Rating 2 - Terrible. 27 out of 731 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Stayed 1 night in Aug 2024

10/10 Excellent

lonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Stayed 1 night in Aug 2024

10/10 Excellent

Shanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Cecil

Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Travelled with family
Disliked: Staff & service
Bad experience
You have pan hangers hanging out asking for money. The toilet was broke, Check in was not available until after 6 pm . The staff was shorthanded .
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

KATELYN

Travelled with family
Liked: Cleanliness
We enjoyed our stay but we're late checking in and weren't able to get a late check out. Breakfast was delicious though
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
You have one bright and amazing employee, Pam! She absolutely made my day with her music, kind heart, beautiful voice, and good food. Everyone should strive to be like Pamela!
Stayed 1 night in Jul 2024

6/10 Okay

Christy

Travelled with family
Liked: Staff & service
Was a place to sleep. The pictures are not representative of the actual condition of the rooms and property. Breakfast was great though.
Stayed 1 night in Jun 2024

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Sketchy area
The area is a little sketchy but convenient to where I needed to be. Bathrooms are in desperate need of updating. The tub faucet in my bathroom leaked all night.
Stayed 1 night in Jun 2024

10/10 Excellent

Cordney, Pittsview

Stayed 1 night in Jun 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it has decent reviews online. We came down to see our son graduate from Ft. Moore. First impression, it is difficult to get to from the light and there’s a sketchy used car dealership next to it. The lady at the front counter was nice. We were given a room on the 3rd floor. The key card would not work on the door lock. There was no light at all. So, we get back on the elevator to go down and the elevator does not move at all. I pushed the button to open the door again and it was stuck for like a good couple of minutes. Thankfully, it opened and we were able to get off the elevator. We took the stairs down to the front desk and asked for a room on the 1st floor. The lady at the front desk obliged. The room on the 1st floor was dirty and smelled like urine. We were upset and left. I contacted the front desk requesting a refund since we were not staying. The lady said that she would work it out with Expedia, since we booked through them. I contacted the Expedia Travel Agent, she contacted the hotel and they denied my request. I couldn’t believe that they denied my request after all of that. I DO NOT RECOMMEND THIS HOTEL!
Stayed 1 night in Jun 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Arrington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean quiet and felt safe The staff wet above and beyond and very friendly. I stayed here alone the property was clean and very accommodating best in its area for sure.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Timothy, Holmen

Stayed 1 night in Jun 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe. The staff was friendly and knowledgeable. The hotel was clean.
Stayed 3 nights in May 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stay was very pleasant. Only exception was people in the parking lot making noise waking me up between 3am and 4am.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good visit
Nice checkin
Stayed 1 night in May 2024

10/10 Excellent

Valerie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is near every thing. It is clean and the staff friendly.
Stayed 1 night in May 2024