DoubleTree by Hilton Philadelphia Center City

4.0 star property
Hotel near Rittenhouse Square in Philadelphia

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Philadelphia Center City

Lobby
Junior Suite, 1 King Bed, Accessible, Non Smoking
Indoor pool, sun loungers
Junior Suite, 1 King Bed (High Floor)
Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
237 S. Broad St., Philadelphia, PA, 19107
  • Academy of Music
    2 min walk
  • Walnut Street
    2 min walk
  • Kimmel Center for the Performing Arts
    3 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    21 min drive

Room options

Room, 1 Queen Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed (High Floor)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Kitchenette

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Kitchenette

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Accessible Kitchenette

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking (High Floor)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking, Allergy Friendly

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Kitchenette

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Allergy Friendly

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Philadelphia

Heart of Philadelphia.Within a 10-minute walk of this Center City hotel, you'll find Rittenhouse Square and City Hall. Also, Reading Terminal Market is within half a mile (1 km) and University of Pennsylvania is within 2 miles (3 km).

What's nearby

  • City Hall - 7 min walk
  • Rittenhouse Square - 8 min walk
  • Reading Terminal Market - 11 min walk
  • Pennsylvania Convention Center - 12 min walk
  • Liberty Bell Center - 18 min walk

Getting around

  • Walnut Locust Station - 1 min walk
  • Philadelphia University City Station - 4 min drive
  • Philadelphia Intl. Airport (PHL) - 21 min drive

Restaurants

  • ‪Franky Bradley's - ‬2 min walk
  • ‪Bud & Marilyn's - ‬2 min walk
  • ‪Standing O - ‬1 min walk
  • ‪Del Frisco's Grille - ‬1 min walk
  • ‪Alice Pizza and Restaurant - ‬3 min walk

About this property

DoubleTree by Hilton Philadelphia Center City

Hotel near Rittenhouse Square in Philadelphia
DoubleTree by Hilton Philadelphia Center City offers its guests an indoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You'll find a business center on site.

WiFi is available in public spaces for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Philadelphia Center City. Parking is available for a fee.

This Philadelphia hotel is smoke free.

  • 481 guestrooms or units
  • 26 levels
  • Built in 1983
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Philadelphia Center City offers 481 accommodations with safes and complimentary bottled water. Accommodations are furnished with queen sofa beds. Beds feature down comforters. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, French, Polish, Spanish, Vietnamese

Property amenities

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Secured self parking on site (USD 38 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10.00-25.00 for adults and USD 10.00-14.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • 24-hour health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.00 to 25.00 for adults, and USD 10.00 to 14.00 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 899751

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Philadelphia Center City
DoubleTree Hilton Philadelphia Center City
DoubleTree Philadelphia Center City
Hilton DoubleTree Philadelphia Center City
Double Tree Hotel In Philadelphia
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
DoubleTree Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Philadelphia
DoubleTree by Hilton Philadelphia Center City Hotel Philadelphia

DoubleTree by Hilton Philadelphia Center City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 605 out of 1194 reviews" "
Rating 8 - Good. 279 out of 1194 reviews" "
Rating 6 - Okay. 168 out of 1194 reviews" "
Rating 4 - Poor. 70 out of 1194 reviews" "
Rating 2 - Terrible. 72 out of 1194 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 1 night in Oct 2024

8/10 Good

Vito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Philadelphia, walkability was nice. Had a NP review in the Ormandy room and convenient
Stayed 2 nights in Aug 2024

2/10 Terrible

bahaa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience Mouse running around in the restaurant
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost.
Was off to a bad start with the rude baggage handler in the lobby. First room had non-fonctioning AC, and we could barely turn off the shower. Had to request a room change at 10:30pm. Second room was in just as bad of a condition as the first one, but at least the AC was working. It was a room for 4 people, and only had 3 towels. This hotel is long overdue for a major remodel; it’s old, outdated, and in bad condition. Not worth the price at all. We’ve stayed in much nicer 2-star hotels compared to this supposed “4-star” Doubletree.
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Disliked: Property conditions & facilities
Bathroom was in terrible shape—needs a refresh. Also, it didn’t have one single hook for hanging up clothes or towels, which is such an easy improvement to make.
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oooof. Have stayed at a lot of Philly hotels and this is by far my worst experience - probably the only bad experience. Starting with check in. The line was EXTREMELY long to check in and they only had one person working at the time - keep in mind this was at approx 3/330pm which was check in time. Unacceptable. We decided to leave and attempt to check in after our days events. Came back at 11pm and another long line. This time luckily they had 2 people working but the process was still extremely slow. They tried to give out some cookies to smooth things over - i'd rather the manager help out with check ins then give out some cookies. Room looked good at 1st but after spending some time in there, the sheets had some stains on them. We saw a mouse and called to ask for a new room. No luck, but they said they would send someone up. It took over an hour for anyone to show up. In the meantime I tried to hunt down the mouse myself. No luck but did discover plenty of droppings. Another note from the night - bar closed around 10:30-11pm which is WAY too early for a friday night. Next morning we went to breaking at the Balcony. Service was ok, but the breakfast was sub-par. $25 a person for buffet was extreme. Tried to use the bathroom there but it was covered in piss and feces. Unusable. Check in FAIL Room FAIL Service FAIL Restaurant and breakfast FAIL Bathroom FAIL Location was good, so I'll give them that. But never again - mgmt should be embarrased
Stayed 1 night in Aug 2024

10/10 Excellent

natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

4/10 Poor

Michael

Travelled with group
Disliked: Staff & service, property conditions & facilities
Room seemed clean
Stayed 1 night in Aug 2024

6/10 Okay

Nyasha

Liked: Cleanliness
Cleaning staff came whenever they wanted e.g. 2 pm, even when an issue in the room was reported in the morning. Front desk staff overwhelmed. Busboys disappeared for long stretches of time.
Stayed 2 nights in Aug 2024

6/10 Okay

Roger

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Small but cute room. View was nice when standing due to blocking furniture. Cracked painted ceiling that needed a touch-up. Unsightly scraping off of the paint and gauges on the bathroom door bottom.
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Travelled with family
Liked: Staff & service
Disliked: Amenities
Its all around average. Had a good experience with the staff, but the restaraunt ran out of food and the televsions in the rooms have no options other than flipping through channels. There isnt even a tv guide option. The bath tub was dangersously slippery. The door to the room didnt lock unless you slammed it hard. We found our room door not latched following house keeping.
Stayed 2 nights in Aug 2024

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Binu, East Northport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Travelled with family and small children
Disliked: Staff & service
The front desk staff were rude. They did not provide eye contact, therefore when I walked up to the desk after being called I walked up to a woman who I assume was unavailable based on the way she non verbally pointed her finger at the other young lady who finally glanced up (but still did not greet me) to help check me. Our room lost power for 40 minutes. No lights, tv or power to charge devices. Our sink was stopped up. Any time you ran the water to wash your hands or bush teeth it would fill the sink! At 5:30 AM the emergency alarm started blaring for about 5 mins with no instructions other than to stay in our room and wait for further instructions. Being on the 22nd floor with 2 children this put me in an extreme state of anxiousness. Finally after 5 minutes someone came on the emergency broadcast system to tell us it was a false alarm. Needless to say I couldn’t sleep after that. I called the front desk 4 times to ask for towels that morning. They assured me they put a request in however an hour and half went by NO TOWELS. Towels showed up as I was walking out of the room to check out. To put the icing on the cake. As I was walking out of the hotel I was greeted by a woman who claimed she was in management. I shared with her my experience, she jotted down notes and apologized however did not offer me anything in an effort to try to save a customer INSTEAD she tried to sell me a time share! Overall, it was a terrible experience!
Stayed 1 night in Jul 2024

2/10 Terrible

Erin

Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rosalind

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was missing amenities upon check-in (e.g., soap, body wash, and the do not disturb sign). Staff were friendly and responsive to my inquiries for support.
Stayed 4 nights in Jul 2024

4/10 Poor

Julie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed for 2 nights July 27 & 28th. Check in was uneventful except for the lovely warm cookies they gave us. When we settled in and turned all the lights off I heard something crawling around in the wall or ceiling. Turn on the lights to find that it wasn’t in the ceiling. It was a mouse running around our room. Let the staff know but no one did anything. At about 5 AM the same night the emergency alarm went off and we had to get up and get dressed because we did not know what the emergency was. They later came on and said it was an accident. Didn’t matter though because we were up for the day after zero sleep. Started vacay day one very exhausted. Zero apologies for either the mouse or alarm. I’m sorry, but I think it’s a huge inconvenience to wake up your guests at 5 o’clock in the morning with a scary alarm after they’ve already been dealing with a mouse running around the room at midnight.
Stayed 2 nights in Jul 2024

10/10 Excellent

Geraldine

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ted

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst system, Worst service
While I was checking in, I’m not exactly sure what it was, but they claimed there was some systematical issue and didn't give me my room key. Instead, they called security to bring me up. It seemed like the person after me received his key. Security opened a room and told me to go in. When I asked why this was happening and how I can go out for dinner without the room key, he said “it’s just happened. And it’s late, you are not going anywhere, huh?” It was 6:30 at that time, and I couldn’t understand at all. I told him I was planning to go out for dinner soon, but he just offered to bring food up once I order food with delivery app. I spent whole night anxious, without my room key and unable to have dinner as I wished. Sorry, but I'm an 20s Asian girl and to be honest, I’m skeptical whether there was actually a system issue, and even if there was, they should have explained what was going on and offered appropriate service. Also, I might have let it go if the room had been good, but it was the tiniest room at the end of the hallway, and the air conditioner was so loud I couldn't sleep at all. This was a business trip, and I have more trips coming up, but I will never stay at this hotel again.
Stayed 1 night in Jul 2024