The Ritz-Carlton, Philadelphia

5.0 star property
5-star luxury hotel near Pennsylvania Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Philadelphia

Lobby
Exterior
Lounge
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Ten Avenue of the Arts, Philadelphia, PA, 19102
  • Love Park
    5 min walk
  • City Hall
    6 min walk
  • Reading Terminal Market
    7 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    26 min drive

Room options

Club Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 76 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Bedroom

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 Bedroom

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Club Suite, 1 Double Bed (Ritz-Carlton,Club Level)

  • City view
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Club Suite, 1 Bedroom (Governor Suite, Club Lounge Access)

  • 98 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed, View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom (Club Level)

  • 115 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Philadelphia

Center City stay.A stay at this Center City hotel places you steps from City Hall and within a 10-minute walk of Reading Terminal Market. Also, Rittenhouse Square is within half a mile (1 km) and University of Pennsylvania is within 2 miles (3 km).

What's nearby

  • City Hall - 6 min walk - 0.6 km
  • Reading Terminal Market - 7 min walk - 0.6 km
  • Pennsylvania Convention Center - 9 min walk - 0.8 km
  • Rittenhouse Square - 12 min walk - 1.0 km
  • Liberty Bell Center - 16 min walk - 1.4 km

Getting around

  • Philadelphia University City Station - 4 min drive
  • 15th St. Tram Stop - 4 min walk
  • Philadelphia Intl. Airport (PHL) - 26 min drive

Restaurants

  • ‪Amma's South Indian Cuisine - ‬6 min walk
  • ‪La Colombe - ‬5 min walk
  • ‪McGillin's Olde Ale House - ‬7 min walk
  • ‪Del Frisco's Double Eagle Steak House - ‬5 min walk
  • ‪The Capital Grille - ‬7 min walk

About this property

The Ritz-Carlton, Philadelphia

5-star luxury hotel near Pennsylvania Convention Center
The Ritz-Carlton, Philadelphia offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, tour/ticket assistance, and a garden are also featured at the luxury The Ritz-Carlton, Philadelphia. Parking is available for a fee.

This 5-star Philadelphia hotel is smoke free.

  • 1 building
  • 301 guestrooms or units
  • 31 levels
  • Meeting rooms
  • Built in 2000
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Philadelphia offers 301 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 49-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Richel D’Ambria Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 12.00 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: USD 4.00-35.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Front entrance ramp
  • Grab bar in bathtub
  • Bathtub grab bar height (inches): 33
  • Grab bar near toilet
  • Toilet grab bar height (inches): 34
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 49-inch flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 30 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 35.00 per person
  • Fee for in-room wireless internet: USD 12.00 per day (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 314863

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Philadelphia Ritz-Carlton
Ritz-Carlton Hotel Philadelphia
Ritz-Carlton Philadelphia
Ritz-Carlton Philadelphia Hotel
The Ritz Carlton, Philadelphia
The Ritz-Carlton, Philadelphia Hotel
The Ritz-Carlton, Philadelphia Philadelphia
The Ritz-Carlton, Philadelphia Hotel Philadelphia

The Ritz-Carlton, Philadelphia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1031 reviews" "
Rating 8 - Good. 191 out of 1031 reviews" "
Rating 6 - Okay. 108 out of 1031 reviews" "
Rating 4 - Poor. 57 out of 1031 reviews" "
Rating 2 - Terrible. 46 out of 1031 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Reid

Stayed 1 night in Aug 2024

10/10 Excellent

Paul, Hatboro

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class - every aspect.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Aug 2024

10/10 Excellent

Bency, TROY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Sheng, Markham

Liked: Cleanliness, staff & service
it is just okay
Stayed 1 night in Aug 2024

10/10 Excellent

Aimee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Not up to Ritz standard
Hotel was not the standard of a Ritz brand. 1/2 of the outlets in the room didn’t work (literally the top plug worked but the bottom didn’t) and the fridge didn’t work. Check out is 12 noon; however, housekeeping knocked on the door at 10:45am asking if we were checking out - even with the privacy sign on the door. Again, not up to Ritz brand.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Fabulous stay Loved everything.
Stayed 1 night in Aug 2024

4/10 Poor

Dwayne

Liked: Cleanliness
Disliked: Staff & service
Disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs upkeep
Mattress was soft and the pillows were flat. It seems like the hotel hasn’t kept up. The towels were Holiday Inn grade more than Ritz Carlton grade.
Stayed 1 night in Aug 2024

10/10 Excellent

Rakhee

Stayed 3 nights in Jul 2024

10/10 Excellent

Jovanna, hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture was beautiful. It is across the street from City Hall. The hotel staff were all very polite and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

jon-Paul

Stayed 1 night in Jun 2024

4/10 Poor

Christene

Disliked: Staff & service
Do not recommend
For the price point, service was very poor from the valet moving from one side to another so not knowing where to go, to no one directing where to check in. Additionally the water pressure is horrible, could barely get clean in the shower. Our room was at the end of the hallway and there is an adjacent rooftop bar that no one mentioned to us that we would be hearing music all night long from. This is second time that I was disappointed at the Philly Ritz, last time was a few years ago and we have had many quality stats at other Ritz Carltons in other cities so wanted to give it another chance, however for the service and quality of room received between room, valet and room service dinner (a burger and sandwich) we spent close to $1k to be very disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024

2/10 Terrible

Sandi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We found a dead bug and dried blood on the sheets! The AC broke and the hotel lost power so we could not use elevator.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Claudette

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Arianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and hotel
Stayed 1 night in Jul 2024