Ratings based on 164 Guest Reviews

Hear it directly from our travellers
3.4 out of 5
89% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Oct. 10, 2024 on Expedia
At first it seemed like our room was decent enough. After all, you get what you pay for. But as we were looking for outlets and opening the refrigerator (which did not work) we started to discover how dirty our room really was.
Comment from Hotel Management
Oct. 15, 2024 by Jenny, Hotel Management
Our apology for the issue you had on your stay, we will make a notes and try our best to fix it. Thank you for letting us know.
2 out of 5
by A traveller

It was ok

Posted Oct. 6, 2024 on Hotels
Comment from Hotel Management
Oct. 6, 2024 by Jenny, Hotel Management
Thank you
1 out of 5
by A traveller

Posted Sep. 29, 2024 on Expedia
Dead bugs, rude staff, dirty bed, wet floor and wet blankets
Comment from Hotel Management
Sep. 29, 2024 by Jenny, Hotel Management
Our apology for the issue you had on your recent stay with us. If you would come on desk and let us know we would take care of the issue right away you did not tell us anything during your 3 nigh
4 out of 5
by A traveller

Posted Sep. 22, 2024 on Expedia
Pleased with my stay. Room was very clean and comfortable.
Comment from Hotel Management
Sep. 29, 2024 by Jenny, Hotel Management
Thank you for staying with us hope to see you again.
3 out of 5
by A traveller

Posted Aug. 30, 2024 on Expedia
Paid for an upgrade to the Jacuzzi room and the tub did not work.
Comment from Hotel Management
Aug. 31, 2024 by Jenny, Hotel Management
Our apology for the issue you had on the stay we will make have notes for it will work hard to fix the issue you experience. Thank you for letting us know. Hope you will consider us in the future.
5 out of 5
by A traveller

Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 30, 2024 by Jenny, Hotel Management
Thank you.
1 out of 5
by A traveller

Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Jenny, Hotel Management
Thank you
2 out of 5
by A traveller

Posted Aug. 5, 2024 on Expedia
Comment from Hotel Management
Aug. 16, 2024 by Jenny, Hotel Management
Thank you
1 out of 5
by A traveller

Posted Aug. 4, 2024 on Hotels
Comment from Hotel Management
Aug. 6, 2024 by Jenny, Hotel Management
Thank you for review on recent stay with us.
4 out of 5
by A traveller

Posted Aug. 3, 2024
The room smelled like an ash tray and there were no wash cloths.
Comment from Hotel Management
Aug. 4, 2024 by Jenny, Hotel Management
Sorry to here you had the issue on the stay we will make a note for it, it may be someone may smoke outside as it’s a non smoking room guest can’t smoke in room but can smoke outside. Thank you for letting us know.