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SUN & MOON, Urban Hotel

4.0 star property
4-star spa hotel near Central Market

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Photo gallery for SUN & MOON, Urban Hotel

Outdoor pool
Suite, 1 King Bed, Balcony | View from room
Exterior
Aerial view
Buffet

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
# 68, Street 136 and 15, Phsar Kandal 1, Phnom Penh, 12000
  • Riverside
    ‪2 min walk‬
  • Phnom Penh Night Market
    ‪8 min walk‬
  • Central Market
    ‪8 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe King Bed

Deluxe King Bed | City view

Deluxe King Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | View from room

Suite, 1 King Bed, Balcony

  • 97 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite King Bed Without Balcony

Suite King Bed Without Balcony

Suite King Bed Without Balcony

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Bed

Deluxe Twin Bed

Deluxe Twin Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Phnom Penh

City center stay.Within a 10-minute walk of this Phnom Penh City Centre hotel, you'll find Central Market and National Museum of Cambodia. Also, Royal Palace is within half a mile (1 km) and Wat Phnom is within 2 miles (3 km).

What's nearby

  • Central Market - 8 min walk
  • National Museum of Cambodia - 9 min walk
  • Royal Palace - 10 min walk
  • Wat Phnom - 13 min walk
  • Independence Monument - 2 min drive

Getting around

  • Phnom Penh Railway Station - 17 min walk
  • Phnom Penh Intl. Airport (PNH) - 29 min drive

Restaurants

  • ‪126 - ‬1 min walk
  • ‪Fatboy Sub & Sandwich Shop - ‬2 min walk
  • ‪Nimol Restaurant - ‬4 min walk
  • ‪Ostro - ‬2 min walk
  • ‪Hour Yin Noodle Shop - ‬1 min walk

About this property

SUN & MOON, Urban Hotel

4-star spa hotel near Central Market
SUN & MOON, Urban Hotel offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 2 meeting rooms are available. A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly SUN & MOON, Urban Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

  • 80 guestrooms or units
  • 9 levels
  • 3 buildings
  • 3 bars or lounges
  • Built in 2015
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue
SUN & MOON, Urban Hotel offers 80 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Khmer

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 12 per person
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 2 hot tubs
  • Bicycle tour information
  • Bike parking
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guests who smoke in a nonsmoking area will be subject to penalties (USD 100).
Property Registration Number 00010391

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SUN MOON Urban Hotel Phnom Penh
SUN MOON Urban Hotel
SUN MOON Urban Phnom Penh
SUN & MOON, Urban Hotel Hotel
SUN & MOON, Urban Hotel Phnom Penh
SUN & MOON, Urban Hotel Hotel Phnom Penh

SUN & MOON, Urban Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 838 reviews
Rating 8 - Good. 263 out of 838 reviews
Rating 6 - Okay. 66 out of 838 reviews
Rating 4 - Poor. 21 out of 838 reviews
Rating 2 - Terrible. 11 out of 838 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Hotel was great. Good location. Nice quiet and modern rooms. The pool looks awesome in the photos, but is very dirty with heaps of green algae (doesn't look like it has been cleaned for a year or so), and there are loads of annoying pigeons on the rooftop that make what should be a really nice area rather unenjoyable.
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, well managed, good amenities and really nice big room. Good location close to nightlife and the river
Stayed 4 nights in Oct 2024

10/10 Excellent

Darren

Stayed 3 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like Spa under staffed. Difficult to get massage booking
Stayed 2 nights in Sep 2024

8/10 Good

ALAUKIK, AURORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities and hotels convenient location.
Stayed 2 nights in Aug 2024

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with nice rooftop pool and dining area. Well located.
Stayed 2 nights in Sep 2024

8/10 Good

Wahid

Liked: Staff & service, amenities, property conditions & facilities
Very close to the heart of the city with lots of bars and restaurants and near the lake front. Very busy streets. The rooms need some touch ups but was comfortable overall. The staff is amazing, very friendly and helpful.
Stayed 1 night in Sep 2024

8/10 Good

Richard, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are extremely friendly, polite and knowledgeable. They are always ready to assist you when needed. The roof top bar with swimming pool is a plus esp at night you can enjoy the breeze and beautiful view of Phnom Penh😊
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stay many times. Outstanding consistent service
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, modern hotel
Been staying here for years. The rooms are spacious and well equipped. The showers are great. Service is always crisp and helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Minu

Stayed 3 nights in Jul 2024

8/10 Good

Sophorn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff here were all very attentive and quick. The hotel looks older than 10 years old, and could use some renovation here ans there but it does meet your basic needs.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, thoughtful design, and conveniently located. Staff members are friendly and helpful.
Stayed 9 nights in Jun 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff, very friendly. Close to much entertainment ( restaurant, bar, walking along river, coffee shop, etc) modern facility that is presentable for business professionals to meet for meal/drinks. The rooftop pool great for relax with its bar and meal service. Have stayed in many other hotel in city but this is truly best.
Stayed 7 nights in Jun 2024

6/10 Okay

Muhammad Abdur Rahman

Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Stayed 2 nights in Jun 2024

10/10 Excellent

Steven, Innisfil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a number of times and have always had excellent service. The rooms are large (I like the double) and has a great breakfast and pool area (with shade from the sun!!).
Stayed 2 nights in Jun 2024

8/10 Good

Pranesh, Singapore

Stayed 3 nights in May 2024

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying here...the staff is very friendly...nice gym...rooftop bar...spa..pool steam room amd jacuzzi. Walkable to central market and shops. Lots of dining options nearby
Stayed 5 nights in Jun 2024

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Staff & service
Reception is run like a prison camp. Checking in is a miserable experience where you are told what you can't do, and where their system doesn't seem to take credit card deposits. If you make it past reception without blowing up, the room was good and there is a small gym and pool on the roof.
Stayed 1 night in Jun 2024

6/10 Okay

Choon Mong

Stayed 2 nights in Jun 2024

8/10 Good

Viwat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sleep
Stayed 2 nights in May 2024