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Best Western Downtown Phoenix

2.5 star property
Hotel near Phoenix Convention Center in Phoenix

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Photo gallery for Best Western Downtown Phoenix

Outdoor pool, sun loungers
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Housekeeping
  • Gym
  • Breakfast included

Explore the area

Map
620 N 6th St, Phoenix, AZ, 85004
  • Roosevelt Row
    ‪1 min walk‬
  • Arizona Center
    ‪4 min walk‬
  • Arizona State University - Downtown Phoenix
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Phoenix Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1260)
The price is CA $525
per night
CA $591 total
includes taxes & fees
21 Feb - 22 Feb
Hampton Inn & Suites Phoenix Downtown

About the area

Phoenix

Downtown Phoenix stay.Within a 15-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and Chase Field. Roosevelt Row and Arizona Center are also within half a mile (1 km).

What's nearby

  • Arizona Center - 4 min walk
  • Phoenix Convention Center - 9 min walk
  • Chase Field - 14 min walk
  • Footprint Center - 16 min walk
  • The Van Buren - 19 min walk

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Taco Boys - ‬8 min walk
  • ‪Cheba Hut - ‬6 min walk
  • ‪Sazerac - ‬8 min walk
  • ‪Cobra Arcade Bar - ‬7 min walk
  • ‪Jobot Coffee, Diner & Bar - ‬7 min walk

About this property

Best Western Downtown Phoenix

Hotel near Phoenix Convention Center in Phoenix
Best Western Downtown Phoenix offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at Best Western Downtown Phoenix. For a fee, parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 90 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Best Western Downtown Phoenix offers 90 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1008 reviews
Rating 8 - Good. 254 out of 1008 reviews
Rating 6 - Okay. 113 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 51 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Markos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s quite
Stayed 2 nights in Nov 2024

10/10 Excellent

andrea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Stayed 2 nights in Nov 2024

8/10 Good

Cassandra

Everything was okay
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The decor is from the 80s and has seen better days. The room was nasty and dirty. Stained curtains, scratches on the walls, dirty carped, and plenty of mold in the bathroom.
Stayed 2 nights in Nov 2024

8/10 Good

Ranj

Liked: Staff & service
Location is ok. For some reason it didn’t feel safe walking back to this location in the evening. Staff was excellent. Hotel pricing is what you pay for. So definitely not 5 star, but alright for a quick stop.
Stayed 3 nights in Nov 2024

8/10 Good

Hanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent! The breakfast was great. Pool was nice. Unfortunately the ac in the room was very noisey. Fair price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Isaac

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled on extremely short notice and had to kill quite a bit of time alone on the first day. I really appreciated the walkability to Roosevelt Row for all of the shopping and dining options. Staff was excellent, answered all my questions, and helped me out with a few things I forgot to pack. Would absolutely stay at this location again.
Stayed 1 night in Oct 2024

8/10 Good

Terrance

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Id come back
Everything was good. Only issue was the 18 dollar parking fee a night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Client serves Rep Jennifer, she is awesome!
Stayed 1 night in Oct 2024

10/10 Excellent

Jose, Ontario

Business traveller, Travelled with group
Liked: Amenities
Hospitality was outstanding superved

6/10 Okay

Will

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated
Stayed 4 nights in Oct 2024

8/10 Good

Peter

Stayed 2 nights in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Alesandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Near work , restaurants, shopping. Very good and attentive staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked having options for breakfast and the swimming pool.
Stayed 7 nights in Oct 2024

8/10 Good

KAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the parking was very easy for me. I like that it was right off the highway. I like that it was walking distance to the concert venue and restaurants and bars. Candy, assistant manager was extremely helpful and friendly and just Pleasant! I would definitely stay here again. The only thing I would say to improve on is have an extra blanket in the room. My friend was cold and needed a heavier blanket.
Stayed 1 night in Oct 2024

8/10 Good

SHOHEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Surabhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Curt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024