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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
3.5-star hotel near Desert Botanical Garden

Choose dates to view prices

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • Celebrity Theater
    ‪4 min drive‬
  • Papago Park
    ‪4 min drive‬
  • Desert Botanical Garden
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Premium Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Desk, iron/ironing board, rollaway beds, free WiFi

Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Living Area)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom (with Living Area)

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Phoenix Airport North

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1730)
The price is CA $368
per night
CA $415 total
includes taxes & fees
18 Mar - 19 Mar
Hilton Garden Inn Phoenix Airport North

About the area

Phoenix

Camelback East stay.Your stay at this Camelback East hotel places you within 3 miles (5 km) of Desert Botanical Garden and Phoenix Zoo. Arizona State University and Chase Field are also within 6 miles (10 km).

What's nearby

  • Arizona State University - 8 min drive
  • Desert Botanical Garden - 8 min drive
  • Phoenix Convention Center - 8 min drive
  • Chase Field - 9 min drive
  • Phoenix Zoo - 12 min drive

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks Terminal 4 - ‬7 min drive
  • ‪Cheuvront Food & Wine Bar - ‬7 min drive
  • ‪Wildflower Bread Company - ‬7 min drive
  • ‪Blanco Tacos + Tequila - ‬7 min drive
  • ‪Matt's Big Breakfast - ‬7 min drive

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

3.5-star hotel near Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 12.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7-20 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 738 out of 1342 reviews
Rating 8 - Good. 270 out of 1342 reviews
Rating 6 - Okay. 173 out of 1342 reviews
Rating 4 - Poor. 90 out of 1342 reviews
Rating 2 - Terrible. 71 out of 1342 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

LINDA, Claypool

Liked: Property conditions & facilities
I don’t know the man’s name who checked me in but he was great.
Stayed 1 night in Dec 2024

10/10 Excellent

PATRICIA, BEND

Stayed 1 night in Nov 2024

4/10 Poor

Karina

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Amenities, property conditions & facilities
Kai was awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a little trouble with parking. However, Kai, parking guy was super helpful. He made crowne plaza look good!
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Property conditions & facilities
Disliked: Staff & service
Clean rooms. Comfy bed. Easy and quick airport shuttle. Evening front desk attendant wrote the incorrect room number on the key sleeve, so after carrying several bags to the incorrect room and back down to the lobby and to obtain new keys, I wasn’t too thrilled.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Stayed 1 night in Nov 2024

8/10 Good

Jordan

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

AMY

Liked: Cleanliness, amenities
Excellent.
Stayed 1 night in Nov 2024

6/10 Okay

Joaquin

Travelled with partner
Disliked: Amenities
Very helpful staff
Stayed 2 nights in Nov 2024

6/10 Okay

kelson

Business traveller
Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Shelfelita

Liked: Staff & service, property conditions & facilities
Place was great and easy to where I need to get too.
Stayed 3 nights in Nov 2024

2/10 Terrible

Maryam, Plano

Travelled with family
Disliked: Amenities, property conditions & facilities
AC and Bathroom fan were very noisy. At the time of booking it didn’t say there are 2 kinds of breakfast and your rate included the minimum one. The toasts and potatoes were burnt and I was shocked they brought them to the table. I will not go to any Crowne Plaza hotels from now on.
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very clean property. Everyone was very helpful!
Stayed 2 nights in Nov 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff are helpful and friendly and location near airport is convenient. I would not recommend walking around the hotel area. It is not easily walkable.
Stayed 1 night in Nov 2024

8/10 Good

Renea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Eric

Liked: Room comfort
Disliked: Cleanliness
The hotel lobby is nice. The room was pretty beat up and could use a refresh. The bedding in the room was unwashed. The white comforter was covered with fresh sex stains and pubic hair. We asked for and was given new bedding that we put on ourselves. Not much for an apology, they almost seemed to act like this was normal. I paid a little extra to stay in a nicer hotel and was quite disappointed. The breakfast was very limited but not bad. I recommend you skip this hotel. Very disappointing.
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was fine but a little old, the neighborhood was so-so. The service was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Stayed 1 night in Nov 2024

6/10 Okay

Diane, Bluffton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated. Preprogrammed buttons on phone didn’t work. TV did not work at first but needed to be reprogrammed by a very nice technician.
Stayed 1 night in Nov 2024