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DoubleTree by Hilton Phoenix - Gilbert

4.0 star property
4-star Art Deco hotel near SanTan Village

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Photo gallery for DoubleTree by Hilton Phoenix - Gilbert

Meeting facility
Bar (on property)
2 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
1800 S Santan Village Pkwy, Gilbert, AZ, 85295
  • SanTan Village
    ‪16 min walk‬
  • SanTan Village Marketplace
    ‪17 min walk‬
  • Gilbert Arizona Temple
    ‪4 min drive‬
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Parlor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

37-inch LCD TV with cable channels, TV, pay movies

Standard Room

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Gilbert

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
4.2 out of 5, Very good, (1002)
The price is CA $308
per night
CA $351 total
includes taxes & fees
25 Mar - 26 Mar
Hyatt Place Gilbert

About the area

Gilbert

City center retreat .Within 3 miles (5 km) of this Gilbert hotel, you'll find SanTan Village and Gilbert Arizona Temple. Also within 9 miles (15 km) are San Marcos Golf Course and Superstition Springs Center.

What's nearby

  • SanTan Village - 16 min walk - 1.4 km
  • SanTan Village Marketplace - 17 min walk - 1.5 km
  • Gilbert Arizona Temple - 4 min drive - 3.8 km
  • Superstition Springs Center - 12 min drive - 13.1 km
  • Chandler Fashion Center - 14 min drive - 19.3 km

Getting around

  • Superstition Springs Transit Center - 18 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 9 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Main Event Entertainment - ‬6 min walk
  • ‪Panda Express - ‬19 min walk
  • ‪Red Robin - ‬13 min walk
  • ‪Blue Wasabi Sushi & Martini Bar - ‬14 min walk

About this property

DoubleTree by Hilton Phoenix - Gilbert

4-star Art Deco hotel near SanTan Village
As a guest of DoubleTree by Hilton Phoenix - Gilbert, you'll find 2 outdoor swimming pools, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Phoenix - Gilbert also features gift shops/newsstands, coffee/tea in a common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Gilbert hotel.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree by Hilton Phoenix - Gilbert offers 121 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 15.00-18.00 for adults and USD 10.00-12.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 18.00 for adults, and USD 10.00 to 12.00 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gil
DoubleTree by Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel
DoubleTree by Hilton Phoenix - Gilbert Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel Gilbert

DoubleTree by Hilton Phoenix - Gilbert Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 128 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tao

Stayed 1 night in Dec 2024

2/10 Terrible

Grey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ONLY STAY HERE IF YOU WANT YOUR TIRES STOLEN!!!! Staff seemed inconvenienced for having to work with us. Didnt care about any of the customers whose tires were stolen, there are no cameras for security.

6/10 Okay

Paul

Disliked: Cleanliness
Not pleased with my stay
The hallway carpet on the 4th floor looked as if it had not been vacuumed in days. We were given a handicap accessible room (with hard floors and no bathroom countertops) when we were not handicapped and did not order one, there was no complimentary breakfast like most places offer, and I would have been charged $3.00 for a generic brand bottle of water if I had opened it in my room. Very disappointed!
Stayed 1 night in Nov 2024

6/10 Okay

Iryna, Lincolnwood

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

deon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2024

10/10 Excellent

paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

CHRIS

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Room
So the rooms shown on their website are completely different than the actual room. Our room had zero carpet, no room decoration, no ambiance. The ONLY thing that was good was the bed. Will never stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Irma

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua, San Tan Valley

Stayed 1 night in Oct 2024

8/10 Good

Andrea

Stayed 1 night in Sep 2024

4/10 Poor

Ryan

Stayed 1 night in Sep 2024

6/10 Okay

Priscilla

Stayed 3 nights in Oct 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was super nice, no carpet which is always a plus. Room service food was delicious. We only stayed one night so we didn’t use the pool but from the looks of it it looks very nice and clean. I will say that at that price should be included.
Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 2 nights in Oct 2024

8/10 Good

Selinda

Travelled with family
Stayed 1 night in Sep 2024

8/10 Good

Jackelina

Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Stayed 2 nights in Aug 2024

10/10 Excellent

Glorial

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quaint little spot.
Stayed 3 nights in Sep 2024

8/10 Good

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some things can be updated and it took a long time for my deposit to be put back on my card. Room was very spacious though and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk representative, Joy, was so kind. We requested a quiet room and she fulfilled. When we asked about plastic or wire hangers that we could take to transport our wedding attire, she brought in her own the next day to give us! Also another representative, Ramona, was double duty front desk and in the dining room. She was a wealth of information about the area and provided recommendations and tips. Would highly recommend this property. The pool area was absolutely amazing. Clean and very welcomed after traveling all day.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service
First, I am fully taking into account that this is a Double Tree in Gilbert AZ, not a major hotel in a metro center. That said: The front desk staff were on point. Truly great service - if management reads this, give them a raise. The other staff were a mixed bag. We were there for a company meeting and no one knew where the HDMI cable was to attach to the meeting room’s TV. Only at the end of the final day did someone come back to the property who knew where it was. The cleaning staff still hadn’t gotten to my room by about 6PM on the first full day of my stay. So I just swapped some towels with them and said thanks (and gave them a tip - their job is no fun, TIP THEM). The hotel itself was clean, especially the common areas like the lobby, grill / bar and workout room. The hotel undergoing remodeling and it needs it. There are some very noticeable (large) patches on the walls as well as some marks from carts that some Simple Green, a towel, and maybe a quick brush with some paint would have made disappear. The chair in my room was a cool, retro (looking?) one… but it was missing an armrest. And I confirmed with a colleague, the lights from the parking lot seep through the blinds and ended up projecting onto my (and their) ceiling. It wasn’t excessively bright, but it definitely meant my room wasn’t as dark as I would have wished. There is an (outdoor, in AZ???) mall a couple of blocks away. I walked there within 20 minutes (in the evening, when it was only 90 :-D ).
Stayed 2 nights in Sep 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024