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Hampton Inn & Suites Phoenix Downtown

3.0 star property
3-star hotel near Phoenix Convention Center

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
Bar (on property)
City view
Reception
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Gym

Explore the area

Map
77 E Polk St, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    ‪1 min walk‬
  • Herberger Theater Center
    ‪3 min walk‬
  • Roosevelt Row
    ‪4 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Picture Window)

City view

Studio, 1 King Bed, Non Smoking (Picture Window)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Peloton Bike)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2372)
The price is CA $390
per night
CA $439 total
includes taxes & fees
14 Feb - 15 Feb
Hyatt Place Phoenix / Downtown

About the area

Phoenix

Heart of Phoenix.Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and Footprint Center. Arizona State University - Downtown Phoenix and Herberger Theater Center are also within half a mile (1 km).

What's nearby

  • Phoenix Convention Center - 5 min walk
  • The Van Buren - 8 min walk
  • Arizona Center - 8 min walk
  • Footprint Center - 9 min walk
  • Chase Field - 14 min walk

Getting around

  • Van Buren - Central Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Crescent Ballroom - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Cornish Pasty Co. - ‬4 min walk
  • ‪Chick-fil-A - ‬3 min walk

About this property

Hampton Inn & Suites Phoenix Downtown

3-star hotel near Phoenix Convention Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 460 square feet (43 square meters) and includes conference space. A 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Phoenix Downtown. Parking is available for a fee.

This 3-star Phoenix hotel is smoke free.

  • 210 guestrooms or units
  • 11 levels
  • 460 sq ft of conference space
  • 43 sq m of conference space
  • Built in 2018
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 42.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 900 out of 1253 reviews" "
Rating 8 - Good. 223 out of 1253 reviews" "
Rating 6 - Okay. 64 out of 1253 reviews" "
Rating 4 - Poor. 33 out of 1253 reviews" "
Rating 2 - Terrible. 33 out of 1253 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danesh

Liked: Staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Danesh

Liked: Cleanliness, staff & service
Excellent service and staff

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities
Polite, clean and bkft service is very nice
Stayed 3 nights in Oct 2024

8/10 Good

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an awesome property with great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Henri

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2024

8/10 Good

Mai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient friendly clean location!
We liked the hotel and the people. I didn't realize there was no pool and the view was of a parking structure but the rate was great, it was close to the venue we wanted and the people were really nice. The only issue was the shower curtain barely reached the rim of the tub so water would get everywhere. Otherwise, it was a great stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely stay. The staff were very kind and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely wonderful, And the rooms were clean and I felt very safe there the venue was very close walking distance
Stayed 1 night in Oct 2024

10/10 Excellent

Kim Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Downtown location! Clean hotel!! Friendly from the Valet to the staff!! Will stay again :)
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and if I have the opportunity to return to Phoenix I will stay at this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

enedilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in phoenix I like the hotel and the food Thank you 🙏
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff were very friendly and attentive.
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
Hand’s down the BEST customer service I’ve ever experienced at a hotel. ALL the staff were nice and friendly, it made our stay so much nicer. Jackson, Bryan, & Kael(I think I spelled it write) were amazing and very efficient with time! This will be our hotel to stay at from now on in downtown. It’s close to everything!
Stayed 1 night in Oct 2024

8/10 Good

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a couple of days. Nice breakfasts and good choice of food at the restaurant for the evenings. Not much options for drinks though, but plenty to do in town. Would have liked an option to check out later for a fee as my flight was delayed but had to pay for another night. Friendly staff overall and very clean place.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rachel

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many homeless and was under the impression more areas for the dogs
Stayed 2 nights in Oct 2024

8/10 Good

NIDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Noticed cracked tiles in the elevator and in the restroom
Stayed 1 night in Oct 2024

6/10 Okay

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have recently stayed here. Both times have been wonderful. We will recommend this hotel. We will also stay here when we are in the Phoenix area. 5 stars all the way around. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Eh. Honestly one of the most subpar stays. Front staff was rude. You’d ask a question and they’d respond like I was a nuisance to them. They need to work on their people skills. Valet staff was exceptional most friendly on grounds. The bartender was really nice too. I got in around midnight Thursday night. I just wanted a shower and there was no soap the soap bottle was empty. Honestly ridiculous. I was too tired to get out of the shower and ask for more soap at around 1 am. The following day I asked the front desk for more soap very nicely and the lady rolled her eyes and said, “That’s a housekeeping problem. And I can’t do anything until a manager approves it.” (Greaaaat I’ll be without soap again) she said she’d get it taken care of. My husband waited in the room for one hour and it never showed up. I went for a run…. again I wanted a shower and I had to follow up again and finally an hour later we had soap! I didn’t pack soap I saw reviews said it’d be available for me so I figured one less thing. It may sound ridiculous ranting over soap but it’s soap! It really set us behind our schedule. Overall just unhappy with my stay. Should really speak to the front staff about being more polite and providing proper customer service. Probably should get some tips from valet staff since they were amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff & hotel in great location
Super nice front of house staff, and good hotel with good breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

ROSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel house keeping was excellent, very clean and good customer service.
Stayed 3 nights in Oct 2024