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Hampton Inn & Suites Phoenix Downtown

3.0 star property
3-star hotel near Phoenix Convention Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
Bar (on property)
Reception
City view
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Gym

Explore the area

Map
77 E Polk St, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    1 min walk
  • Roosevelt Row
    4 min walk
  • Phoenix Convention Center
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    17 min drive

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Picture Window)

City view

Studio, 1 King Bed, Non Smoking (Picture Window)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Peloton Bike)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hyatt Place Phoenix / Downtown

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2390)
The price is CA $415
per night
CA $467 total
includes taxes & fees
6 Jan - 7 Jan
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About the area

Phoenix

Heart of Phoenix.Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and Footprint Center. Arizona State University - Downtown Phoenix and Herberger Theater Center are also within half a mile (1 km).

What's nearby

  • Phoenix Convention Center - 5 min walk
  • Arizona Center - 8 min walk
  • Footprint Center - 9 min walk
  • Arizona Science Center - 12 min walk
  • Chase Field - 14 min walk

Getting around

  • Van Buren - Central Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Crescent Ballroom - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Cornish Pasty Co. - ‬4 min walk
  • ‪Chick-fil-A - ‬3 min walk

About this property

Hampton Inn & Suites Phoenix Downtown

3-star hotel near Phoenix Convention Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 460 square feet (43 square meters) and includes conference space. A 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Phoenix Downtown. Parking is available for a fee.

This 3-star Phoenix hotel is smoke free.

  • 210 guestrooms or units
  • 11 levels
  • 460 sq ft of conference space
  • 43 sq m of conference space
  • Built in 2018
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 42.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 855 out of 1196 reviews" "
Rating 8 - Good. 212 out of 1196 reviews" "
Rating 6 - Okay. 63 out of 1196 reviews" "
Rating 4 - Poor. 32 out of 1196 reviews" "
Rating 2 - Terrible. 34 out of 1196 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danesh

Liked: Staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Danesh

Liked: Cleanliness, staff & service
Excellent service and staff

10/10 Excellent

Devondrick, frot worth

Stayed 2 nights in Sep 2024

2/10 Terrible

Luis

Disliked: Staff & service, property conditions & facilities
No parking available
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was decent for most part. Didn’t like the parking situation, I don’t like to Valet my vehicle but had no choice
Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to convention center and restaurants
Stayed 2 nights in Sep 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, amenities
It was very nice and clean
Stayed 3 nights in Sep 2024

2/10 Terrible

Ramesh

Travelled with family
Disliked: Staff & service, room comfort
Stay anywhere in Phoenix downtown BUT NOT HERE !
Easily one of the worst hotel experiences in 35 years of work and leisure travel across the world. We had a bizarre experience in the evening when we returned to the room after a long and tiring day. We could not open the room with the key cards. A maintenance person tried to open with a locksmith's tool but was not able to after more than 30-40 minutes of trying. At this stage, we spoke to the reception persons again. They told us there was no other room available. An hour had passed by then and I insisted on speaking with the Manager. After some argument, a vacant room materialised on the same floor ! This was some comfort though still an inconvenience because we could not access our bags. Another maintenance person arrived then and they tried various other tools. Finally after 3+ hours they managed to get the room open and we could access our bags - including medications, passports, laptop. Through out this time, the reception persons (two of them) were totally unresponsive, unhelpful and indifferent. The maintenance guys were good, they did their best. We learnt that this was not an one off but has happened more than once in the past few days in some other rooms as well. The Manager had promised to meet us the next morning but there was no call or message ! The same level of apathy but not surprising. We checked out early with our bags at breakfast - we could not risk the same again, as we had flights booked for the evening. Overall, pathetic service levels.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Rooms were specious and bed comfortable. Breakfast was delicious! Our only complaint was the parking, they only have valet parking and its like $42 per day. Other than that, staff was great, rooms clean, and we were really close to our destination!
Stayed 2 nights in Sep 2024

4/10 Poor

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

NATHANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Damion

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast quality was really good. Valet was quick. Surrounding area has some undesirable transients sometimes.
Stayed 2 nights in Sep 2024

10/10 Excellent

fitsum

Stayed 1 night in Aug 2024

10/10 Excellent

Devondrick, frot worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice guest services was great check in process for easy and the whole Hotel experience was great would definitely come back in future
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine value for the money. Good location.
Fine value for the money. Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Maritza

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we needed. Got in early and was allowed to check in!!
Stayed 1 night in Sep 2024

10/10 Excellent

Martino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Garrick

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how everything was within walking distance
Stayed 2 nights in Sep 2024

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Had a nice view and staff was very friendly and helpful. Valet was friendly, easy and convenient. Definitely would stay again at this location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberta

Business traveller, Travelled with partner
Staff was friendly and helpful, bed was very comfortable, room was clean as I expected.
Stayed 3 nights in Sep 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodations
Staff was super friendly and helpful. Offered tips on what to see and do. Incredible complimentary breakfast. Suggested a pedicab, and it was delightful. Looking forward to our next visit. Close proximity to Chase Field was a bonus. Thank you!
Stayed 1 night in Sep 2024