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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Enjoy free breakfast at this Surprise hotel

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Exterior
Outdoor pool
Exterior
2 Queen Beds, Accessible, Non Smoking
Studio, 1 King Bed, Accessible, Non Smoking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
14783 W Grand Ave, Surprise, AZ, 85374
  • Banner Del E Webb Medical Center
    12 min walk
  • Sun Village Golf Course
    4 min drive
  • Surprise Stadium
    6 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    42 min drive

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking

Two queen beds nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

One king studio sofabed nosmoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

Two qns studio sofabed nosmoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Surprise, an IHG Hotel
Pool
Hot tub
Breakfast included
Parking included
4.7 out of 5, Exceptional, (1004)
The price is CA $239
per night
CA $274 total
includes taxes & fees
29 Nov - 30 Nov
Holiday Inn Express Surprise, an IHG Hotel

About the area

Surprise

In Surprise .Within 3 miles (5 km) of this Surprise hotel, you'll find Banner Del E Webb Medical Center and Granite Falls Golf Course. Sun Village Golf Course and Surprise Stadium are also within 3 miles (5 km).

What's nearby

  • Banner Del E Webb Medical Center - 12 min walk
  • Surprise Stadium - 6 min drive
  • Luke Air Force Base - 14 min drive
  • Peoria Sports Complex - 15 min drive
  • State Farm Stadium - 18 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 42 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Enjoy free breakfast at this Surprise hotel
Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1216 square feet (109 square meters) and includes conference space. Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 1216 sq ft of conference space
  • 109 sq m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1003 reviews" "
Rating 8 - Good. 255 out of 1003 reviews" "
Rating 6 - Okay. 58 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People on room above me were quite noisy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable Coffee was good The breakfast not so much
Stayed 1 night in Jul 2024

8/10 Good

Sean

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

TREVOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees always so kind ....make us feel at home. PAULA who works front desk is a gem.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was extremely hot as it is summertime in Phoenix during a massive heat wave.
Stayed 2 nights in Jul 2024

10/10 Excellent

KARLA

Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness
Great overall
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonasz

Stayed 4 nights in Jul 2024

10/10 Excellent

Winter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very nice hotel, clean and well maintained. All of the staff was friendly and very helpful. I would definitely recommend this hotel.
Stayed 2 nights in Jul 2024

6/10 Okay

Richard

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Franklin

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Sean

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Emalina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I love booking at the Hampton Inn and Suites Hitels, however, the lady at the front desk Paula was very rude and not accommodating to myself and family.
Stayed 1 night in Jun 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was fine, the hotel is not new it has some dated features. But the price was great the staff were friendly & the continental breakfast was good & convenient.
Stayed 2 nights in Jun 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very large and very clean. We also enjoy they had several TV channels including HBO. Pool was lovely...breakfast very good and as stated the whole hotel was very clean.
Stayed 1 night in Jun 2024