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Holiday Inn Phoenix - Chandler by IHG

3.0 star property
3-star hotel in Ocotillo

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Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Exterior
Outdoor pool
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Room service
  • Housekeeping

Explore the area

Map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Ocotillo Golf Resort
    ‪12 min walk‬
  • Chandler Fashion Center
    ‪9 min drive‬
  • Wild Horse Pass Motorsports Park
    ‪12 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Chandler

Ocotillo stay.Your stay at this Ocotillo hotel places you within 6 miles (10 km) of Chandler Fashion Center and Chandler Center for the Arts. Also within 9 miles (15 km) are Wild Horse Pass Motorsports Park and Phoenix Premium Outlets.

What's nearby

  • Ocotillo Golf Resort - 12 min walk - 1.0 km
  • Chandler Center for the Arts - 8 min drive - 9.0 km
  • Chandler Fashion Center - 9 min drive - 8.6 km
  • Wild Horse Pass Motorsports Park - 12 min drive - 13.8 km
  • Phoenix Premium Outlets - 13 min drive - 14.4 km

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪Intel - OC8 Cafe - ‬5 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Black Rock Coffee Bar - ‬4 min walk

About this property

Holiday Inn Phoenix - Chandler by IHG

3-star hotel in Ocotillo
Holiday Inn Phoenix - Chandler by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Phoenix - Chandler by IHG. For a fee, parking is available.

This 3-star Chandler hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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  • Hot tub
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 870 reviews
Rating 8 - Good. 199 out of 870 reviews
Rating 6 - Okay. 68 out of 870 reviews
Rating 4 - Poor. 36 out of 870 reviews
Rating 2 - Terrible. 28 out of 870 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lezlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, staff great but no notice the restaurant and bar shut down. Also I was charged for parking with was not mentioned
Stayed 3 nights in Jan 2025

10/10 Excellent

Anna

Stayed 1 night in Sep 2024

10/10 Excellent

brent

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Michael

Stayed 4 nights in Jan 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Homero

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and Staff were excellent and accommodating. Very nice place to stay for sure. I will stay here each time I'm in the area!
Stayed 13 nights in Dec 2024

10/10 Excellent

Bobby A

Liked: Cleanliness, staff & service, property conditions & facilities
Very large room
Stayed 1 night in Dec 2024

4/10 Poor

Bonifacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Free Breakfast???
Did not like that breakfast was not included. We decided to pay for the breakfast extra @16.99 and it was not good. Way overpriced! For the quality and selection of food.. it should have just been free.
Stayed 1 night in Jan 2025

2/10 Terrible

Gerard

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is a nice and comforting place. The staff however is not. I couldn’t have my tv above volume 10 without getting a noise complaint. The staff even came and said something to me while smoking outside. Needless to say I got charged with a smoking fee, even though they watched me go outside and smoke every time. There is no way to dispute or fight it, so if they say you were smoking then that’s it! I travel the country year round for work, and have stayed in plenty hotels. I will not be back to this one. I recommend you go somewhere else. Not to mention the manager didn’t help whatsoever. I asked what I can do about this situation, and he basically said nothing.

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Area was very nice and safe . Hotel was very kept up .
Stayed 2 nights in Dec 2024

10/10 Excellent

Adiya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like your hospitality
Stayed 1 night in Dec 2024

8/10 Good

steve

Staff was very friendly and helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Lacosta

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Adolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I complained about the upgrade to a view of the parking lot, Conner allowed us to switch rooms to a larger balcony and view of the pool. So much better!!!
Stayed 8 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Ronald

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathrooms need updating. Problems with toilet not flushing/draining the first night. Had to call maintenance. The room did not get cleaned on one of the days we stayed.
Stayed 3 nights in Dec 2024

6/10 Okay

Nolan

Disliked: Cleanliness, property conditions & facilities
rooms smelled of feet and corn chips. Property said it had dinning. so i booked with that in mind and that was not the case. breakfast was restaurant style which doesn't work for me. dinner on the other hand was the whole reason i booked this hotel. so, wasn't happy the rooms smelled and there was no food.
Stayed 6 nights in Dec 2024

2/10 Terrible

Lauren

Hear in my room didn’t work. Either it was boiling or freezing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, safe and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Laree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

David E

Stayed 5 nights in Dec 2024

6/10 Okay

Danalda

Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. My issues were: a. Had to pay to park - this was not brought up on the reservation. I've had to pay to park at other hotels - but they were in dense urban (downtown) environments - not Ocotillo. b. reservation noted a 12.00 breakfast option - it's actually 16.00 not a big deal, but staff really didnt want to listen nor say why its was higher the published.
Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

8/10 Good

Aaron

Travelled with family
Liked: Staff & service
Stayed 2 nights in Nov 2024