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Home2 Suites by Hilton Phoenix Downtown

3.0 star property
3-star hotel near Mortgage Matchup Center

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Lobby
Lobby
Fitness facility
Meeting facility
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio, 1 King Bed

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 1 King Bed

9.6 out of 10
Exceptional
(89 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Bathtub (Mobility)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Coffee/tea maker, dining tables

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Coffee/tea maker, dining tables

Studio, 2 Queen Beds (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Phoenix

Downtown Phoenix stay.A stay at this Downtown Phoenix hotel places you steps from Mortgage Matchup Center and within a 5-minute walk of Chase Field. Phoenix Convention Center is within half a mile (1 km) and Grand Canyon University is within 9 miles (15 km).

What's nearby

  • Mortgage Matchup Center - 2 min walk - 0.2 km
  • Phoenix Convention Center - 5 min walk - 0.5 km
  • Chase Field - 5 min walk - 0.5 km
  • Phoenix Symphony Hall - 7 min walk - 0.6 km
  • Arizona Science Center - 9 min walk - 0.8 km

Getting around

  • 3rd Street - Jefferson Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 9 min drive

Restaurants

  • ‪Blanco Block 23 - ‬5 min walk
  • ‪The Arrogant Butcher - ‬4 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Potbelly Sandwich Shop - ‬5 min walk
  • ‪Ingo's Tasty Food - ‬5 min walk

About this property

Home2 Suites by Hilton Phoenix Downtown

3-star hotel near Mortgage Matchup Center
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. The business-friendly Home2 Suites by Hilton Phoenix Downtown also features a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

  • 148 guestrooms or units
  • Built in 2023
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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Hotel San Carlos - Downtown Convention Center
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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
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includes taxes & fees
May 2 - May 3
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Property amenities

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 46 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 949 out of 1308 reviews
Rating 8 - Good. 206 out of 1308 reviews
Rating 6 - Okay. 82 out of 1308 reviews
Rating 4 - Poor. 28 out of 1308 reviews
Rating 2 - Terrible. 43 out of 1308 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

SOONHYUK, colton

Stayed 2 nights in Feb 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across form mortgage center and loved that the elevators needed keycard to move.
Stayed 1 night in Mar 2026

10/10 Excellent

ROBERT, Stewartsville

Stayed 9 nights in Jan 2026

10/10 Excellent

Bhavesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location in downtown
Stayed 1 night in Dec 2025

8/10 Good

Melanie

Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The valet service needs to be more organized.
Stayed 1 night in Dec 2025

10/10 Excellent

aaron

Stayed 2 nights in Dec 2025

8/10 Good

Evelyn

Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms was great.. front desk staff not so much. Not helpful .. it was like we were bothering her by asking her questions.
Stayed 2 nights in Dec 2025

6/10 Okay

Madelyn

Liked: Cleanliness, property conditions & facilities
They didn't clean our room during our three night stay. No new towels or extra toilet paper was provided. Someone placed a do not disturb sign on our door on our last day. We were given a handicapped room and insisted I requested it. Beware there is a $75 a night incidental charge. The location is outstanding.
Stayed 3 nights in Dec 2025

8/10 Good

Brad

Stayed 1 night in Dec 2025

6/10 Okay

GLORIA

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 4 nights in Dec 2025

10/10 Excellent

BuSanda

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Vance

Stayed 2 nights in Dec 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

2/10 Terrible

Ahme

Stayed 2 nights in Dec 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Clean. Good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Stayed 1 night in Dec 2025

10/10 Excellent

Adriana

Stayed 1 night in Dec 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Michele

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The valet and front desk staff were fantastic. The housekeeping could use some help. The counters had coffee spilled on them not cleaned up from the previous guests. Also when our room was cleaned once we asked on the third day the counters were not wiped down and dirty towels were removed but not replaced so we had to get towels from the front desk.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Very clean as usual. And Brett was amazing.
Stayed 4 nights in Dec 2025

10/10 Excellent

Erin Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Kitchenette had dishes and containers to store food in fridge. Location is great - Frys grocery store and convention center are within walking distance. Breakfast was had a good selection. Staff was nice
Stayed 4 nights in Dec 2025

10/10 Excellent

Jacqueline

Travelled with partner
All the staff were professional, friendly, helpful and kind.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large variety of breakfast choices - all good. Clean. Safe. Easy walk to arena, field, convention center, and restaurants. Check in gal was awesome, other staff were fine.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kathleen, Mill Creek

Stayed 2 nights in Dec 2025