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Hyatt Place Phoenix -North

3.0 star property
3-star hotel in North Mountain

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Photo gallery for Hyatt Place Phoenix -North

Exterior
Room, 1 King Bed, Accessible, Bathtub
Outdoor pool, sun loungers
Premium bedding, desk, blackout drapes, iron/ironing board
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
10838 N 25th Ave, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Grand Canyon University
    ‪10 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Guest Room, Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

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About the area

Phoenix

North Mountain stay.Your stay at this North Mountain hotel places you within 2 miles (3 km) of Castles N' Coasters and Metrocenter. Arizona State University-West Campus and Sahuaro Ranch Park are also within 6 miles (10 km).

What's nearby

  • Castles N' Coasters - 3 min drive - 2.3 km
  • Metrocenter - 3 min drive - 2.1 km
  • Arizona State University-West Campus - 6 min drive - 5.6 km
  • Grand Canyon University - 10 min drive - 11.0 km
  • Biltmore Fashion Park - 16 min drive - 17.2 km

Getting around

  • Montebello-19th Ave Station - 8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Olive Garden - ‬15 min walk

About this property

Hyatt Place Phoenix -North

3-star hotel in North Mountain
Hyatt Place Phoenix -North offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Place Phoenix -North. Free self parking is available.

This 3-star Phoenix hotel is smoke free.

  • 127 guestrooms or units
  • Meeting rooms
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Phoenix -North offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from March 10 2025 to September 10 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 125 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Phoenix North
Hyatt Place Phoenix North
Hyatt Place Phoenix Phoenix
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Place Phoenix -North Hotel
Hyatt Place Phoenix North Hotel
Hyatt Place Phoenix -North Phoenix
Hyatt Place Phoenix -North Hotel Phoenix

Hyatt Place Phoenix -North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 363 out of 1003 reviews
Rating 8 - Good. 177 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 138 out of 1003 reviews
Rating 2 - Terrible. 172 out of 1003 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Aloha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 1 night in Jan 2025

4/10 Poor

Adam

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Room was gross and old. Stains all over the floor and couch. Do not stay here it is not nice at all. Should not be associated with the Hyatt brand.
Stayed 2 nights in Dec 2024

4/10 Poor

Khalilah

My bedroom was dirty. My sheets had makeup and crumbs. When I complained to the girl at the front desk, she had an attitude, telling me that she doesn’t work in house cleaning. She didn’t apologize. My bathroom was also dirty. Carpets dirty, wall dirty etc.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lizzette

Business traveller
Good
Stayed 2 nights in Jan 2025

2/10 Terrible

Susan

Stayed 1 night in Dec 2024

10/10 Excellent

ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Anna, EL CAJON

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed for two nights and we more than likely won’t stay here again. The room was not the cleanest when we arrived. The room was outdated, the water in the tub took a while to go down while taking a shower. I do have to say the breakfast options in the morning were good. Other than that I mean we got what we paid for. Staff was friendly though so that was good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Valerie

Disliked: Staff & service, property conditions & facilities
My husband and I had a terrible experience at the hotel. It is very old and outdated. We checked into our room only to find the carpet stained in several different places, the window was dirty, and the tub looked filthy. When we asked to change room the African American man who is also the bartender had an attitude and stated he only had a handicap room available and we need to make that room work for us because there is no other. That room was a little better the tub was not dirty but it have several cigarette burns on the carpet, the carpet was old and just seemed dirty and In need of a carpet cleaner, the walls were dirty as well as the bead board. My husband is 6’1” so he was not too thrilled about being in a handicap room but it was a little cleaner than the first room. This hotel really needs to be renovated. I have stayed at Hyatt hotels before and never had I a problem, but this one was very disappointing. The breakfast was ok.
Stayed 1 night in Jan 2025

4/10 Poor

Meghan

Stayed 2 nights in Jan 2025

2/10 Terrible

heather

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross, dirty, unclean
Stayed 2 nights in Jan 2025

4/10 Poor

Aneesuddin

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Below average
Stayed 3 nights in Dec 2024

10/10 Excellent

Sabrina

Stayed 2 nights in Jan 2025

10/10 Excellent

Lucille

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

4 night stay
Run down room. 2 towels for a 4 night stay for 2 people. Blanket on bed was thinner than a hospital blanket. Floors and furniture pretty dirty.
Stayed 4 nights in Dec 2024

6/10 Okay

Grace

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family trip
All is great just the room its old and needs an update
Stayed 1 night in Jan 2025

10/10 Excellent

KORY

Stayed 1 night in Dec 2024

8/10 Good

Juwan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Graciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

2/10 Terrible

Shania

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

melaney

Travelled with family
Disliked: Amenities
This hotel should be condemned. The carpets are so filthy we made sure to never have our shoes off. No housekeeping- just pick up towels downstairs. Includes Breakfast- it’s a joke. Out of everything early and no one is replenishing any items. They are squeezing every cent out of this place and you can feel it. We will NEVER stay here again and don’t recommend anyone (unless you are homeless) to stay here either.
Stayed 3 nights in Dec 2024

6/10 Okay

Sara

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Probably need to look elsewhere
If it wasn't for the enthusiastic and helpful check in staff, I would say not to bother with this one. The rooms are tired! Broken outlets, poor repairs in the shower, stained carpets, empty shampoo dispensers, etc. On top of that, Hyatt Places overall, have the smallest queen beds ever. Don't count on having more than one person in the bed comfortably. The breakfast was pretty plain and lackluster. I remember when Hyatt Places were pretty incredible but it appears as though that season has passed. With so many other options in Phoenix, definitely worth your time to look around and find something less tired.
Stayed 3 nights in Dec 2024

8/10 Good

Kallie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We gave this place 4 stars because there were 2 lights and the bathroom fan that did not work. Other than those few things, it was great.
Stayed 2 nights in Dec 2024