Kimpton Hotel Palomar Phoenix Cityscape by IHG

4.0 star property
4-star hotel near Phoenix Convention Center

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Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape by IHG

Exterior
Exterior
Outdoor pool, open 6:00 AM to 9:00 PM, cabanas (surcharge)
Presidential Suite
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
2 East Jefferson, Phoenix, AZ, 85004
  • Footprint Center
    ‪2 min walk‬
  • Phoenix Symphony Hall
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪13 min drive‬

Room options

Presidential Suite

  • 123 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite (Arena)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, City View

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Essential)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Room (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Essential, High Floor)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Phoenix

Downtown Phoenix stay.At this Downtown Phoenix hotel, you'll be well placed to visit Phoenix Convention Center and Footprint Center, both within a 5-minute walk. Chase Field and Phoenix Symphony Hall are also within half a mile (1 km).

What's nearby

  • Footprint Center - 2 min walk
  • Phoenix Convention Center - 5 min walk
  • Chase Field - 7 min walk
  • The Van Buren - 12 min walk
  • Arizona Center - 15 min walk

Getting around

  • Washington - Central Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 13 min drive

Restaurants

  • ‪Blanco Block 23 - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪The Arrogant Butcher - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Little Rituals - ‬2 min walk

About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

4-star hotel near Phoenix Convention Center
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Palomar Phoenix Cityscape by IHG. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

  • 1 building
  • 242 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2012
  • Manager's reception (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Bosnian, English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 12.99 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 7-28 for adults and USD 7-26 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bike parking
  • Fitness center
  • Free bicycle rentals
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 28 for adults, and USD 7 to 26 for children
  • Fee for in-room wireless internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired internet in public areas: USD 12.99 per day (rates may vary)
  • Self parking fee: USD 30 per night
  • Covered valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1005 reviews
Rating 8 - Good. 158 out of 1005 reviews
Rating 6 - Okay. 84 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

FUGICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it . Nice staff
Stayed 2 nights in Feb 2025

4/10 Poor

Andrew, Tucson

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karissa

Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property located in a very convenient place. The only inadequate issue is there are no tours for the city and vicinity areas for the tourists.
Stayed 4 nights in Nov 2024

10/10 Excellent

Violeta

Stayed 2 nights in Nov 2024

2/10 Terrible

Niloufar Gholizadeh, San Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too many options.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose F Castillo

Stayed 3 nights in Oct 2024

10/10 Excellent

Daneisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Our room was clean and the hotel staff were friendly and very helpful. I loved that it was walking distance from the Footprint Center. My only issue was with valet. There was miscommunication between the hotel and the valet. On 2 occasions we had to wait over 30 minutes to get our car because the hotel did not communicate with valet that our car was ready. Valet staff was very polite and apologetic. Overall, it was a great stay! I would definitely recommend it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Quiet room, nice roof top bar. Loved free access to eos fitness next door and easy walk to restaurants and footprint center.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen Ann, Edgewater

Travelled with family
Liked: Cleanliness, amenities
Comfortable rooms, kind staff, social hour, and pets allowed. Great location for entertainment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the perfect place
Stayed 1 night in Nov 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a quick stay. Check in was late to getting our room. Not a fan of that since check in was at 4pm. We still had to wait for our room.
Stayed 1 night in Nov 2024

10/10 Excellent

iliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Stayed 1 night in Nov 2024

6/10 Okay

Vinita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The valet team was very rude. The front desk staff could be more friendly and professional.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful located in downtown easy access to everything
Stayed 1 night in Nov 2024

4/10 Poor

Paul, Roseburg

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I stayed for two nights. I did not get the room cleaned for the second night's stay, so I did not have clean towels, coffee and other supplies for the second night. I cannot recommend this property and will never stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the concert venue my friends and I attended. It was walking distance to the concert and restaurants. They had wine after we checked in, that was nice. The room was clean and very comfortable. The staff was kind and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Directly across from the Phoenix Footprint Center, and very close to Chase Field, Phoenix Convention Center and Arizona Science Museum
Stayed 1 night in Nov 2024

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a great stay at the Kimpton. It had an elevated experience with the added amenities like the coffee bar, spa water, a nice vibe at the pool, and the gym was huge! The beds were very comfortable as well. The staff was friendly and helpful. would definitely stay here again
Stayed 2 nights in Nov 2024