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SureStay Plus Hotel by Best Western Tempe University

3.0 star property
Family-friendly 3-star hotel near Phoenix Zoo

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Bar (on property)
Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Tempe Town Lake
    ‪18 min walk‬
  • Arizona State University
    ‪2 min drive‬
  • Papago Park
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, individually furnished

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(54 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Comfort Inn & Suites Tempe Phoenix Sky Harbor Airport

Pool
Hot tub
Breakfast included
Pet-friendly
4.1 out of 5, Very good, (1009)
The price is CA $319
per night
CA $364 total
includes taxes & fees
1 Feb - 2 Feb
Comfort Inn & Suites Tempe Phoenix Sky Harbor Airport

About the area

Tempe

Close to airport.Within 3 miles (5 km) of this Tempe hotel, you'll find Arizona State University and Desert Botanical Garden. Also, Phoenix Zoo is within 3 miles (5 km) and Scottsdale Stadium is within 6 miles (10 km).

What's nearby

  • Tempe Town Lake - 18 min walk
  • Arizona State University - 2 min drive
  • Desert Botanical Garden - 4 min drive
  • Sloan Park - 6 min drive
  • Phoenix Zoo - 6 min drive

Getting around

  • Center Parkway - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Hundred Mile Brewing - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Marquee Theatre - ‬3 min drive
  • ‪Crumbl Cookies - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly 3-star hotel near Phoenix Zoo
SureStay Plus Hotel by Best Western Tempe University offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly SureStay Plus Hotel by Best Western Tempe University. Free self parking is available.

This 3-star Tempe hotel is smoke free.

  • 118 guestrooms or units
  • 3 levels
  • 6 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Mini golf
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch HDTV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining room

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Red Lion ASU
Red Lion Inn ASU
Red Lion Inn Phoenix Tempe ASU
Red Lion Phoenix Tempe ASU
Red Lion Inn Phoenix/Tempe ASU Tempe
Red Lion Inn Phoenix/Tempe ASU
Red Lion Phoenix/Tempe ASU Tempe
Red Lion Phoenix/Tempe ASU
Red Lion Phoenix-Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
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Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.8
Rating 10 - Excellent. 347 out of 1123 reviews" "
Rating 8 - Good. 214 out of 1123 reviews" "
Rating 6 - Okay. 205 out of 1123 reviews" "
Rating 4 - Poor. 168 out of 1123 reviews" "
Rating 2 - Terrible. 189 out of 1123 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not coming back
Coming into the hotel to check in, all we saw were cop cars driving around the building multiple times. At time of check in, it was more like we interrupted the guy at the check in desk. Not friendly. Breakfast was blame with no flavor and the machines for juices and hot water/ coffee were out. Not really recommending this location.
Stayed 1 night in Oct 2024

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures posted on Hotels com website were not as experienced or room we stayed in. The couch was very very old and dirty. No towels in bathroom and the floor tiles were bumpy. Outside area was not well maintained, as pictured. Very disappointing for the price i paid!!
Stayed 1 night in Oct 2024

10/10 Excellent

Kaylee

Stayed 1 night in Oct 2024

2/10 Terrible

Ryan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Celena

Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Stacey

The check in was quick & easy. There were no instructions provided about the free WiFi & I had to call twice to be provided the correct information. Requested more towels brought to the room & finally had to go to the front desk to get them myself after 2 1/2 hours. A/C was very noisy. Surrounding neighborhood didn't feel safe.
Stayed 2 nights in Oct 2024

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fine, stay was fine. The included breakfast was not great. Powdered eggs, microwave bacon, juice machine and coffee machine were out of order, bananas were all brown, little tangerines looked bad. I didn't expect a lot, but some effort would have been nice. Hubby enjoyed the waffles, though. Have definitely had better at a Best Western.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vera

Stayed 1 night in Aug 2024

10/10 Excellent

Dalaya

Stayed 2 nights in Sep 2024

4/10 Poor

Stephanie

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

LIANG

Travelled with family
Disliked: Staff & service, property conditions & facilities
inefficient management and bad service.
On Sept 28th, we arrived at hotel about 3:30pm; however, the room not ready until 6:00pm. The manager told us they are short of people to clean rooms. Another 3 groups of family were waiting at the front desk. Besides that, there were not enough towels in bathroom, when I called the front desk, the guy told us to bring the towel to our room, but he never showed up. Overall, inefficient management and bad service.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty furniture in room, dirty pair of socks on the table by pool, one bath towel, none by pool, terrible powdered eggs, no coffee (maker wasn’t working in room and no coffee made or working brewing machine at breakfast, fruit was nearing rotten. It was rather shocking really. Staff is really terrific though. You should provide them with better facility to work in.
Stayed 1 night in Oct 2024

6/10 Okay

Tom

Business traveller
Food was late out and the following day to replenish it took a long time. Crew and I didnt have time to wait.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dalaya

Stayed 3 nights in Sep 2024

10/10 Excellent

Colin, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel for the price! All I did was sleep and leave so I didn’t really experience the facility at all. But the cost was extremely reasonable so I as happy
Stayed 1 night in Sep 2024

6/10 Okay

Shannon

Stayed 1 night in Oct 2024

4/10 Poor

Jesus

Stayed 1 night in Sep 2024

4/10 Poor

Anayiah

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Overall had a horrible stay at this location. Was a bit difficult to find and the pictures of the room were very misleading. The toilet broke in my bathroom and it took all day for maintenance to come look at it. I was also only given one towel for the entire time I was there. The couch was filthy. Will not stay here again
Stayed 2 nights in Sep 2024

6/10 Okay

Christian

Liked: Staff & service, property conditions & facilities
It was ok.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Bed was smaller than booked. Only one bath towel was in room, as well as no bath mat towel. Toilet seat was loose. Bathroom sink was missing stopper
Stayed 1 night in Sep 2024

6/10 Okay

Andrew, San Diego

I hate it when a hotel says they do breakfast and the have waffles or bread for toast but no butter, their juice machine did not work but they brought in couple jugs of apple juice, decaffinated coffee, the last day they had sugar free syrup only. No Oatmeal, they quickly ran out of eggs and bacon and you had to wait 15 minutes. In the room they have a full size fridge which is nice a dual induction stove top burner and a kitchen sink With a note saying if you want kitchen supplies to request them. When I went to request pots and pans and dishes they gavee a pot that does not work with induction stove top. And said they did not have anything else. The last thing is half the outlets in the room did not work or only one socket out of the two would work. How does that even happen? Just to plug in my computer on the desk I had to use my own extension cord then rerun all their devices to mine cord just for one plug that works cause their bottom socket did not work and they utilized the only socket with cable box, TV and a lamp.
Stayed 4 nights in Sep 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Summer

Stayed 1 night in Sep 2024