Residence Inn Phoenix Downtown

3.0 star property
3-star hotel near Footprint Center, connected to the convention center

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December 2024
January 2025

Photo gallery for Residence Inn Phoenix Downtown

Lobby lounge
Lobby lounge
Lobby lounge
Full-size fridge, microwave, oven, stovetop
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
132 S Central Ave, Phoenix, AZ, 85004
  • Footprint Center
    3 min walk
  • Phoenix Symphony Hall
    6 min walk
  • Phoenix Convention Center
    7 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Room options

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Roll-in Shower)

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Tub)

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Phoenix

Heart of Phoenix.Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Footprint Center and Phoenix Convention Center. Chase Field is within half a mile (1 km) and Grand Canyon University is within 9 miles (15 km).

What's nearby

  • Footprint Center - 3 min walk
  • Phoenix Convention Center - 7 min walk
  • Chase Field - 8 min walk
  • Arizona Science Center - 11 min walk
  • Arizona Center - 17 min walk

Getting around

  • Washington - Central Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Blanco Block 23 - ‬4 min walk
  • ‪The Arrogant Butcher - ‬2 min walk
  • ‪Ultra Club - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Little Rituals - ‬1 min walk

About this property

Residence Inn Phoenix Downtown

3-star hotel near Footprint Center, connected to the convention center
Residence Inn Phoenix Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 5737 square feet (533 square meters) and includes conference space. A library, multilingual staff, and a garden are also featured at the business-friendly Residence Inn Phoenix Downtown. Parking is available for a fee.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 19 levels
  • Meeting rooms
  • 5737 sq ft of conference space
  • 533 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Residence Inn Phoenix Downtown offers 200 accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 43 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • Netflix

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 43 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Phoenix Downtown Hotel
Resince Inn Phoenix Hotel
Phoenix Downtown Phoenix
Residence Inn Phoenix Downtown Hotel
Residence Inn Phoenix Downtown Phoenix
Residence Inn Phoenix Downtown Hotel Phoenix

Residence Inn Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1002 reviews" "
Rating 8 - Good. 166 out of 1002 reviews" "
Rating 6 - Okay. 53 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lance, boise

Stayed 3 nights in Nov 2024

6/10 Okay

Theisy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself it’s really clean, the rooms are small but have anything you might need. However, it DOES NOT INCLUDE PARKING, so depending on how many nights you’re staying it’s at least $40 per day to take your own car anytime you want, so take some extra cash with you. When you book your rooms you won’t be notified about the parking until you get there and you have no option but to pay for it. There’s a lot of construction going around but it’s easy to get anywhere, 10 minute walk to the Chase Field & Footprint Center so it’s convenient if you’re going to events on these venues.
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Allegra

Travelled with family
Disliked: Staff & service, amenities
We reserved a room that advertised a full kitchen. There was no kitchen. When we asked about this we were told the rate we booked online didn't guarantee the amenities advertised. Further the TV didn't work at all. When called front desk there was no customer service. No apology, no offer to repair. Found the front desk person to be quite rude both at check in and the next morning when we discovered the TV didn't work. Further at check in we were not told to use the key card to select a floor. There was just too much bate and switch here and no satisfactory resolve. The bed is very comfortable BUT i pass on staying here again.
Stayed 1 night in Sep 2024

10/10 Excellent

betsy, Las Cruces

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for attending events at the Footprint center. It’s not only convenient but clean, quiet and offers free breakfast. The staff is always friendly. We will be staying here for future events!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Only two working elevators which delayed getting out of hotel and getting to room. The gentleman that checked us in was SO nice!
Stayed 1 night in Sep 2024

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, safe area.
Stayed 1 night in Sep 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Chase Field. Outstanding breakfast Buffet. Nice Gym (and pool). Mini-kitchen in room (which was larger than average). Friendly staff. Air conditioning. Had enough pillows on bed.
Stayed 3 nights in Sep 2024

8/10 Good

Leticia E.

Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel close to lots of amenities!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Typical downtown hotel with convenience to area amenities, i.e. restaurants, venues, lightrail. Also, typical disadvantages such as traffic and $43/night valet only parking.
Stayed 2 nights in Aug 2024

8/10 Good

Jordan

Travelled with family
They were awesome and gave a complimentary gift for my son’s 14th bday celebration which made it extra special! I appreciate that so much!
Stayed 3 nights in Aug 2024

10/10 Excellent

Inidia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Aug 2024

2/10 Terrible

ERIC

Stayed 1 night in Aug 2024

10/10 Excellent

shaniqua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for the price,clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

mary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great food options and walked to the Mercury game!! Will stay again
Stayed 3 nights in Aug 2024

10/10 Excellent

MALLORY

Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Stayed 7 nights in Aug 2024

10/10 Excellent

Maggie, Queen Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a beautiful place to stay if you have to stay downtown. Room was quiet and beautiful. View was great. It was nice not to have to drive home after a show. Thanks Residents Inn. Great breakfast too!
Stayed 1 night in Aug 2024

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, amenities
Close to everything
Stayed 1 night in Aug 2024

6/10 Okay

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room where the free breakfast was served had absolutely no air conditioning and was hellishly hot. This in Phoenix at the height of summer. The property did not even post an explanation or apology outside. My room (which had a full kitchen) was clean but had limited drawer space and no room safe. The food pantry in the lobby had surprisingly meager offerings for a residential hotel. There was a small indoor pool. Overall, the property was not bad and the location was excellent. But my awful experience with the free breakfast makes it impossible to give the property a top rating.
Stayed 1 night in Aug 2024