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Royal Palms Resort and Spa, part of Hyatt

5.0 star property
5-star luxury resort near Camelback Mountain

Choose dates to view prices

Photo gallery for Royal Palms Resort and Spa, part of Hyatt

Outdoor pool, cabanas (surcharge), sun loungers
Exterior
Miscellaneous
Exterior
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
5200 E Camelback Road, Phoenix, AZ, 85018
  • Camelback Mountain
    ‪4 min drive‬
  • Scottsdale Fashion Square
    ‪4 min drive‬
  • Biltmore Fashion Park
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Double Beds, Terrace, View (Camelback View)

View from room

Room, 2 Double Beds, Terrace, View (Camelback View)

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa (Valencia)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Villa (Valencia)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Shower)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Villa

  • 158 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Villa (Montavista)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Villa (Montavista)

  • 121 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa (Arcadia)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Villa (Arcadia)

  • 84 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, View (Camelback View)

Suite, Terrace (Camelback View)

Suite, Terrace, View (Camelback View)

  • 74 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Estate)

Room, 2 Double Beds (Estate)

Room, 2 Double Beds (Estate)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for House, 1 King Bed (Casita)

House, 1 King Bed (Casita)

House, 1 King Bed (Casita)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, View (Camelback View)

View from room

Room, 1 King Bed, Terrace, View (Camelback View)

  • 46 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, View (Camelback View, Spa)

Suite, Terrace (Camelback View, Spa)

Suite, Terrace, View (Camelback View, Spa)

  • 74 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About the area

Phoenix

Camelback East stay.Your stay at this Camelback East resort places you within 3 miles (5 km) of Scottsdale Fashion Square and Scottsdale Waterfront. Camelback Mountain and Western Spirit: Scottsdale's Museum of the West are also within 6 miles (10 km).
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Camelback Mountain - 4 min drive - 2.0 km
  • Scottsdale Fashion Square - 4 min drive - 3.7 km
  • Biltmore Fashion Park - 6 min drive - 5.5 km
  • Desert Botanical Garden - 9 min drive - 8.7 km
  • Phoenix Zoo - 14 min drive - 11.3 km

Getting around

  • 38th Street - Washington Station - 9 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Henry - ‬20 min walk
  • ‪O.H.S.O. Eatery + nanoBrewery - ‬3 min drive
  • ‪Buck & Rider - ‬3 min drive

About this property

Royal Palms Resort and Spa, part of Hyatt

5-star luxury resort near Camelback Mountain
Royal Palms Resort and Spa, part of Hyatt offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this resort measures 20000 square feet (1858 square meters) and includes a conference center. A hot tub, a sauna, and spa services are also featured at the luxury Royal Palms Resort and Spa, part of Hyatt. Parking is available for a fee.

  • 119 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1929
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Royal Palms Resort and Spa, part of Hyatt offers 119 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Phoenix resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Alvadora Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 to 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch smart TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a deposit of USD 300 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Lending library access
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 per person
  • Covered valet parking fee: USD 38 per night (in/out privileges)
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Royal Palms Destination Hotels Resorts
Royal Palms Destination Hotels Resorts Phoenix
Royal Palms Resort Destination Hotels & Resorts
Royal Palms Resort Destination Hotels & Resorts Phoenix
Royal Palms Resort Destination Hotels Resorts Phoenix
Royal Palms Resort Unbound Collection Hyatt Phoenix
Royal Palms Resort Unbound Collection Hyatt
Royal Palms Unbound Collection Hyatt Phoenix
Royal Palms Unbound Collection Hyatt
Royal Palms Spa, Part Of Hyatt
Royal Palms Resort and Spa, part of Hyatt Resort
Royal Palms Resort and Spa, part of Hyatt Phoenix
Royal Palms Resort and Spa, part of Hyatt Resort Phoenix
Royal Palms Resort Spa Destination Hotels Resorts
Royal Palms Resort Spa in the Unbound Collection by Hyatt
Royal Palms Resort Spa in the Unbound Collection by Hyatt

Royal Palms Resort and Spa, part of Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1002 reviews
Rating 8 - Good. 169 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
No self parking is really a big negative, an unnecessary cash grab. I have avoided hotels with valet only parking, and it will play into my decision to stay here in the future. I insist on parking and securing my car. It requires me to remove things from my car that is an inconvenience to me.
Stayed 1 night in Jan 2025

2/10 Terrible

Dean, Portland

Stayed 1 night in Jan 2025

10/10 Excellent

Yudelkis

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever
Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room need update
Stayed 1 night in Jan 2025

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very safe and private. Great staff. Food and bar are amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with beautiful gardens and grounds.
Stayed 5 nights in Dec 2024

4/10 Poor

Alireza Seyed, Fremont

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palms Resort was beautiful and well maintained. The surrounding area was also very nice. The restaurant at the resort T. Cooks was excellent. We used the bikes at the resort for a nice bike around the Scottsdale area. We will definitely be back.
Stayed 5 nights in Dec 2024

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
We stayed at the props few years ago and thought we’d give it another go while visiting Scottsdale. My two biggest problems. First, I cannot understand a property not having self parking as an option. To add insult to injury, $40 overnight when the car was parked in the lot by the front entrance, about 100’ from the front of the hotel. $40 plus tipping every time we left added up. With all the parking on the property this was outrageous. Second, just an amenity issue. We have stayed at many hotels over Chriuandvthis is the first property that didn’t bring even a little Christmas treat to our room. Not a big deal, but come on…..for a boutique property with decent room rate, you could afford it !! May need to reconsider coming back next time we come to Scottsdale next year for baseball Spring Training.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Raymond

Stayed 4 nights in Nov 2024

8/10 Good

TIMOTHY MARTIN

Travelled with family
Liked: Cleanliness, staff & service
Service at the hotel is really great! Unfortunately, the facility itself is desperately in need of updating. They downplay the condition by positioning it as a classic Mediterranean resort, one of a timeless age. Also, the layout of the villa is "choppy," making it a bit challenging for customers to navigate their way around. Lastly, the resort is directly on East Camelback Rd., making entry/exit difficult via car and virtually impossible on foot (no sidewalks!).
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic, beautiful getaway
I am absolutely determined to return here with my husband when we have more time. We absolutely loved everything about it.
Stayed 1 night in Nov 2024

10/10 Excellent

doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was amazing! The staff, the food, the hospitality for my birthday and being upgraded to a villa for free! I will stay here again!
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms
Stayed 2 nights in Nov 2024

8/10 Good

Raymond

Travelled with partner
Beautiful place. Exorbitant prices- $10 for 4 slices of bread
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

travis

Travelled with partner
Liked: Amenities
Amazingly relaxing
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Relaxing stay
Beautiful hotel with lovely grounds and views of the Camelback Mountains. Relaxing bar/lounge and good breakfast. Convenient location to town and hiking near by
Stayed 2 nights in Nov 2024