10/10 Excellent
Anthony Charles
Travelled with partner, Travelled with group
Mar 25, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my absolutely favorite hotels in the entire world! The staff at the hotel is like family away from home. They take great care of every single guest, and they make you feel like you’re a part of their family! Today we did a walking trail tour to freedom Beach hosted by the hotel with our tour guide Opp, who was fantastic!!!
Oop was fun, friendly knowledgeable, and communicated so wonderfully with us! He was a lot of fun and I can see why the hotel puts the tours and activities in his hands for safekeeping. He really makes sure the guests have a great, fun, and adventurous experience.
We have done so many other things here ant the hotel, including swimming, eating and drinking and just relaxing, and everyone has been fantastic. In fact, here are the names of the people that I want to acknowledge at the hotel, among many others, who have been like family to us making sure that our vacation was an unforgettable one:
Nam, Vivy, Emmy, Brownie, Matt, Elia, Toey, Hanna and last but certainly not least, Philipp.
A special word about Phillip - He has made this vacation and this entire trip the best vacation I’ve had in decades by being so concerned for my happiness and well-being and just ensuring that I celebrated my birthday in a spectacular way!!!! Everyone at the hotel has been extraordinary.
I love how scenic the views are how serene and quiet and tranquil the location is; and I especially love how well taken care of the entire hotel property is.