2/10 Terrible
Brentom, Australia and Bali
11 Jun 2018
Disliked: Staff & service, property conditions & facilities, room comfort
We arrived to be told we did not have a booking. The lady had limited English and my Thai is limited. We showed her the booking slip and she looked confused. She then made a phone call and was away a while. Then she showed us the room. The bathroom was dirty and you were lucky to fit one person in
The other areas looked ok
It faced onto a small pool and was actually in the complex of their home.
There was a little girl riding around on the bike in the pool area.
I asked for a room above with a bath and she said gone
The complex only has two apartments one above and one below
The rest is the house of the owner
The beach was miles away and a 200 Baht taxi ride
I ended up booking different accommodation which was closer to beach and where we felt welcome. Very very disappointed. Glad we changed accommodation as Chanalai Garden Resort was amazing. Also it is not located in Karon Beach but Kata Beach! This was a bonus as Kata beach just beautiful and quiet! Very very disappointed with the accommodation and the fact we lost all our money!!!
Brentom
Stayed 6 nights in May 2018