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Royal Phuket City Hotel

4.5 star property
4.5-star luxury hotel near Phuket Philatelic Museum, connected to the convention center

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Photo gallery for Royal Phuket City Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
City view from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

Map
154 Phang-nga Rd, Talat Yai, Phuket, Phuket, 83000
  • Phuket Weekend Market
    ‪7 min walk‬
  • Thai Hua Museum
    ‪16 min walk‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪3 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Superior

In-room business centre

Premier Superior

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Deluxe

In-room business centre

Premier Deluxe

  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the area

Phuket

City center retreat .Within a 10-minute walk of this Talat Yai hotel, you'll find Phuket Philatelic Museum and Talad Yai Market. Sino-Portuguese Architecture and Shrine of the Serene Light are also within half a mile (1 km).

What's nearby

  • Phuket Weekend Market - 7 min walk - 0.6 km
  • Talad Yai Market - 8 min walk - 0.7 km
  • Limelight Avenue Phuket - 9 min walk - 0.8 km
  • Thai Hua Museum - 16 min walk - 1.4 km
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 3 min drive - 2.4 km

Getting around

  • Phuket Intl. Airport (HKT) - 51 min drive

Restaurants

  • ‪ร้าน ชวนชิม - ‬4 min walk
  • ‪บุญรัตน์ ติ่มซำ - ‬2 min walk
  • ‪ไม้หมอน ซีฟู้ด - ‬2 min walk
  • ‪ชายสี่หมี่เกี๊ยว - ‬2 min walk
  • ‪Five Loaves Burgers - ‬2 min walk

About this property

Royal Phuket City Hotel

4.5-star luxury hotel near Phuket Philatelic Museum, connected to the convention center
Royal Phuket City Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 228735 square feet (21250 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury Royal Phuket City Hotel. An area shuttle within 5 kilometers and a beach shuttle are free. Self parking is free. A complete renovation of Royal Phuket City Hotel was completed in June 2024.

Smoking is allowed in designated areas at this 4.5-star Phuket hotel.

  • 1 building
  • 251 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 2 bars or lounges
  • 228735 sq ft of conference space
  • 21250 sq m of conference space
  • Built in 1995
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Royal Phuket City Hotel offers 251 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Phuket hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Wellness Spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English, Thai

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Novotel Phuket City Phokeethra Hotel

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  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 257 reviews
The price is CA $101
CA $120 total
includes taxes & fees
Apr 5 - Apr 6
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Property amenities

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 km
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 225 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Phuket City Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 2500
  • Christmas Eve (24 December) Gala Dinner per child: THB 1250 (from 4 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: THB 2500
  • Christmas Day (25 December) Gala Dinner per child: THB 1250 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500
  • New Year's Eve (31 December) Gala Dinner per child: THB 1750 (from 4 to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: THB 1500
  • Valentine's Day (14 February) Gala Dinner per child: THB 750 (from 4 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phuket City Hotel
Royal Phuket City
Royal Phuket City Hotel
Royal Phuket Town City Hotel
Royal Phuket City Hotel Phuket Town

Royal Phuket City Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 145 out of 305 reviews
Rating 8 - Good. 87 out of 305 reviews
Rating 6 - Okay. 46 out of 305 reviews
Rating 4 - Poor. 10 out of 305 reviews
Rating 2 - Terrible. 17 out of 305 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to par
The rug hadn’t been vacuumed, recently. The bath tub was disgusting. The food at the breakfast buffet was cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Munmi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view from the hotel, walkable distance to old phuket town
Stayed 1 night in Dec 2024

10/10 Excellent

Swarn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boit run down but great service and facilities
Stayed 1 night in Dec 2024

6/10 Okay

L S

Stayed 3 nights in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lim

Stayed 6 nights in Oct 2024

8/10 Good

Mohammed-Asiek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really nice. Spacious room and beautiful view from my room. The people working there are all good people. The only thing that was not working was the bathroom fan and the AC in the elevators. Also the elevator door closes on you everytime , they should fix this. But overall this hotel gets a 8/10
Stayed 2 nights in Nov 2024

2/10 Terrible

George

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated hotel with a posh lobby
Although the staff at the hotel are excellent, the hotel room was seriously dated and in need of refurbishment.
Stayed 1 night in Nov 2024

6/10 Okay

L S

Travelled with partner
Liked: Cleanliness, staff & service
food was just so so. No cable tv or stations to watch

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and the town nearby is great. The door man salutes you I think this says it all.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Nov 2024

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Nov 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Had a old semi run down feeling Okay I wouldn’t stay there again
Stayed 1 night in Oct 2024

10/10 Excellent

karrie, Discovery Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was wonderful. The hotel was clean, great local to the Sunday night market, but without the crazy noisy traffic. The pool was very enjoyable during the heat of the day. The gym was WOW!! I would stay here again! Old town Phuket is a must see for a few days.
Stayed 2 nights in Oct 2024

6/10 Okay

SHARON

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mitchell T

Stayed 4 nights in Sep 2024

2/10 Terrible

Adel

Un infierno
La habitación olía mal y no disponía de ventanas para poder ventilar. A las 2:00 de la madrugada mucho ruido por el pasillo, chicas y chicos borrachos, escuchamos cómo mantenían relación sexuales, sus conversaciones y su ducha incluso. Paredes súper finas, nada de privacidad. Mucho cuidado los que viajéis con familia e hijos, o los que queréis descansar. Para nosotros fue un infierno de noche. El hotel debería prever una planta solo para ese tipo de personas y servicios de chicas de compañía.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly and helpful staff.
Stayed 22 nights in Jul 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Chorthip

Travelled with family
Liked: Cleanliness
Dated
Stayed 4 nights in Jun 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 12 nights in Jun 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing and They help us,a lot.
Stayed 1 night in Jun 2024