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Best Western Plaza Inn

2.5 star property
Hotel near Dollywood in Pigeon Forge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plaza Inn

Indoor pool, 2 outdoor pools, sun loungers
Reception
Terrace/patio
Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)
Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Private kitchenette

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3755 Parkway, Pigeon Forge, TN, 37868
  • Dolly Parton's Stampede Dinner Attraction
    3 min walk
  • Old Mill
    15 min walk
  • Texas Roadhouse
    2 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, River View

Standard Room, 1 King Bed, Jetted Tub, River View

Standard Room, 1 King Bed, Jetted Tub, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the area

Pigeon Forge

In Pigeon Forge .At this hotel, you'll be steps from Dolly Parton's Stampede Dinner Attraction and within a 15-minute walk of Gatlinburg Municipal Golf Course. Old Mill and Big Top Arcade are also within 2 miles (3 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk
  • Old Mill - 15 min walk
  • LeConte Center at Pigeon Forge - 4 min drive
  • Island at Pigeon Forge - 5 min drive
  • Dollywood - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬15 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬2 min drive

About this property

Best Western Plaza Inn

Hotel near Dollywood in Pigeon Forge
Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 spa tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 201 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Children's pool
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 887 out of 1501 reviews" "
Rating 8 - Good. 418 out of 1501 reviews" "
Rating 6 - Okay. 136 out of 1501 reviews" "
Rating 4 - Poor. 37 out of 1501 reviews" "
Rating 2 - Terrible. 23 out of 1501 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARCUS, MANSURA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They saved our trip. Very clean and nice breakfast. Will stay here again
Stayed 7 nights in Oct 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property is a little old, it has been updated, our room was very clean, breakfast was very good with lots of options. Lots of parking. Staff was very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
only stayed one night. the breakfast was good.
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impossible to walk across the street. And takes awhile to get someone at the front desk to answer the phone. But overall perfect for our stay
Stayed 6 nights in Sep 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our room being next door to the indoor pool. We only used the hot tub since the pool water was cold.
Stayed 3 nights in Sep 2024

8/10 Good

david

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained even with car show going on there was still ample parking for paying guests. Small square pillows to sleep on was less than desirable and not many TV channels.
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathy

Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Stayed 4 nights in Jul 2024

10/10 Excellent

Glenn

Stayed 1 night in Jul 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly the best Best Western!
The Best Western plaza in in pigeon forge was by far the cleanest and nicest hotel I have stayed in for the price range. We got the room with the fireplace in it which was really nice. The room smelled clean and fresh everyday and our housekeeper Nelly (or Holly) was thorough and thoughtful. The room was extremely spacious and inviting. Enjoyed the multiple pools and hot tubs very much. The breakfast each morning was excellent for a continental breakfast. Offerings include biscuits and gravy, scrambled eggs, sausage links and patties breads and pastries, yogurt, peaches, oatmeal, cereal and fresh milk, and waffles in the shape of a teddy bear. We loved our stay and would recommend it to anyone! It was close to everything, just 15 minutes to destinations in Gatlinburg and 6 minutes to Dollywood. Lots of food options within walking distance too.
Stayed 3 nights in Sep 2024

6/10 Okay

Rosario

Travelled with family and small children
Liked: Staff & service
The place was close to everything and getting in and out was a breeze. The room on the other hand smells musky and mildly cigarette smoke. The bathroom drop ceiling about the shower was moldy and rusty, the toilet was way off from being square to the wall and the mirror surround was beat up around the bottom ( just weird). The mini fridge wasn't really working and the bed/bedding was questionable. I always felt itchy after laying in the bed quickly.
Stayed 5 nights in Sep 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It good
Stayed 1 night in Sep 2024

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is quick and courteous as always. Property and room were clean. We love it here
Stayed 2 nights in Aug 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really impressed with this place. It was so quiet. We would definitely stay here again!
Stayed 1 night in Aug 2024

8/10 Good

Jani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and walking distance from shops. Nice staff and it was clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice,larger frig,fresh linen each day and very friendly and helpful,will stay there again
Stayed 3 nights in Sep 2024

8/10 Good

Eric

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean unit. Nice breakfast. Courteous staff. Water pressure was exceptional! Very pleased with our stay.
Stayed 1 night in Sep 2024

8/10 Good

SEUNG HYEOB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Valentin

Stayed 3 nights in Aug 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that property has plenty of parking, friendly staff, and easy checking.
Stayed 2 nights in Aug 2024

10/10 Excellent

William, Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Aug 2024