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Grand Smokies Resort Lodge

2.5 star property
Hotel near Dollywood, connected to the convention center in Pigeon Forge

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Exterior
Lobby
Lobby sitting area
Queen Kitchen Fireplace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Hollywood Wax Museum
    3 min walk
  • Christmas Place
    7 min walk
  • Country Tonite Theatre
    7 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Double Queen Suite

Double Queen Suite

Double Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Quality Inn And Suites Dollywood

Pool
Hot tub
Breakfast included
Kids pool
4.1 out of 5, Very good, (1006)
The price is CA $85
per night
CA $95 total
includes taxes & fees
5 Jan - 6 Jan
Quality Inn And Suites Dollywood

About the area

Pigeon Forge

In entertainment district.With a stay at this well-placed hotel, you'll be half a mile (1 km) from Titanic Museum and within 2 miles (3 km) of Island at Pigeon Forge. Biblical Times Dinner Theater and Hollywood Wax Museum are also within half a mile (1 km).

What's nearby

  • Hollywood Wax Museum - 3 min walk
  • Christmas Place - 7 min walk
  • Titanic Museum - 11 min walk
  • Hatfield and McCoy Dinner Show - 15 min walk
  • Island at Pigeon Forge - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Mellow Mushroom - ‬19 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Sunliner Diner - Pigeon Forge - ‬3 min walk
  • ‪Timberwood Grill - ‬3 min drive
  • ‪Local Goat - ‬9 min walk

About this property

Grand Smokies Resort Lodge

Hotel near Dollywood, connected to the convention center in Pigeon Forge
There's a restaurant on site. Public spaces have free WiFi. Grand Smokies Resort Lodge offers its guests a children's pool, a waterslide, and an indoor pool. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 160 guestrooms or units
  • Meeting rooms
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Things to do

  • Children's pool
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 42
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight.

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 220 out of 452 reviews" "
Rating 8 - Good. 109 out of 452 reviews" "
Rating 6 - Okay. 67 out of 452 reviews" "
Rating 4 - Poor. 36 out of 452 reviews" "
Rating 2 - Terrible. 20 out of 452 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hands down the best hotel breakfast we have ever had !!!
Stayed 2 nights in Sep 2024

4/10 Poor

Debea

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was to much parking to far from hotel, I know under construction. And no handicap parking at all close by. Beds were terrible couldn't sleep. They need more carts for checking in and checking out had to wait 30 minutes to get a cart
Stayed 2 nights in Sep 2024

8/10 Good

Lynda

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Narissa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easily accessible to all the main attractions. Very family friendly and free breakfast is offered at the restaurant right across from it.
Stayed 1 night in Sep 2024

6/10 Okay

Serena

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Before arriving, we knew the property had construction going on, so that wasn’t really an issue. It was odd to see that half of the lobby was taken up by furniture the hotel was selling, like old room chairs for $50. The staff seemed like they were just there for a paycheck. The TV in our room seemed quite outdated, but our room itself was clean. However, we did hear from a few other guests that their rooms had black mold and looked disgusting. There was also a game area that looked run down, with some machines out of order, and a store in the lobby that looked neglected. The free breakfast was at a restaurant across the parking lot, but the downside was that you still had to buy your drinks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederick

Stayed 2 nights in Aug 2024

4/10 Poor

Dustin

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was amazing and so so helpful! They went out of their way to be kind and helpful to us. But the facility pictures are much nicer than the actual facility. The shower curtain would not stay closed so water was spilling all over the bathroom floor. There was mold on the caulk in the bathroom. There were stains on the carpet. The beds were creaky. The decor was dated and dingy.
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Run down, dirty, disgusting property. Unfortunately we arrived late and were too tired to look for something else. The ratings are fake. Stay away!
Stayed 1 night in Sep 2024

8/10 Good

Jimmy

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me and my husband stayed here for our anniversary. Was very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is under remodeling. Clean pleasant staff. Great value. Breakfast buffet.
Stayed 1 night in Sep 2024

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. I needed on extra bed for my people and asked for a roll-away. For a small fee, they brought me the bed and the next day, came and got the bed. No questions. The staff is very knowledgeable and friendly. Well done. Thanks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was lovely and so were the staff. When I received the broken down list of our hotel bill, it was evident Expedia charged me $80 more than the hotels walk in prices. Expedia then told me it was the resorts fault for the confusion and that I already agreed to Expedias extra $80 in fees. So I was denied any refund of difference. I will never be using Expedia again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Slide and pool were awesome! Breakfast buffet was delicious! I’ll be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Tammy

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
There was mildew and spider webs all over the balcony and chairs. There was rust and mold in the mini fridge. There was mold in the tub and areas were cracked. It was poorly lit in the room and there was multiple pieces of hair in multiple places. The pool was dirty in the bottom and had mildew or mold in many areas under the lip of the pool. The concrete was also cracking away from the edge of the pool. The pool towel was barely big enough for my 5 year old. The slide in the pool had black stuff hanging from the pipes.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, good location
Stayed 2 nights in Sep 2024

6/10 Okay

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the wonderful lobby and the staff was excellent! Had lots of fun in the pool, and really enjoyed all the features of my full service room.... Did not like the party going on next door and the loud music and talking. It kept us up until after 1 am! Street noise from the loud 4x4 trucks was also an issue
Stayed 1 night in Sep 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
They waited much to long before doing any upgrades. The beds were not good and the room very musky otherwise good price for the area and it has a lot of potential. Staff was fine no issues.
Stayed 2 nights in Sep 2024

10/10 Excellent

Haleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024