Ratings based on 930 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Oct. 21, 2024 on Expedia
This is the very epitome of an average stay. We were only in town for a few days, and it served what we needed: a place to rest and sleep when we weren't out adventuring. The staff was very good, and house keeping met all our needs, when requested. However, the room was not very clean when we arrived and incredibly stuffy. Also, despite their own logos in the room saying that they offer a continental breakfast - one is not provided; but, there are fast food restaurants within a walkable distance. It's acceptable otherwise for a budget friendly location, though I wouldn't go out of our way to stay again.
Comment from Hotel Management
Oct. 21, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're pleased to hear that our staff provided good service and met your housekeeping needs. However, we apologize for the cleanliness issues you encountered upon arrival and the lack of a continental breakfast. We appreciate your input, as it helps us improve. While we strive to provide a pleasant experience, we understand there are areas for growth. We hope to have another opportunity to serve you better in the future.Sincerely, Hotel Manager
5 out of 5
by A traveller

Posted Oct. 19, 2024 on Expedia
People were friendly
Comment from Hotel Management
Oct. 21, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We’re delighted to hear that you found our staff friendly during your stay. Creating a welcoming atmosphere for our guests is a top priority, and your kind words affirm our efforts. We hope to see you again soon!Sincerely, Hotel Manager
5 out of 5
by A traveller

Posted Oct. 18, 2024 on Expedia
It was good for the week.
Comment from Hotel Management
Oct. 19, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you had a good experience during your week-long stay. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
4 out of 5
by A traveller

Posted Oct. 18, 2024 on Hotels
Comment from Hotel Management
Oct. 19, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review and for scoring us an 8 out of 10! We’re glad you enjoyed your stay and found our amenities satisfactory. We continuously strive to enhance our guests' experiences, and we appreciate your feedback as it helps us improve. We look forward to welcoming you back soon!Sincerely, Hotel Manager
4 out of 5
by A traveller

Posted Oct. 17, 2024 on Expedia
Comment from Hotel Management
Oct. 18, 2024 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your review! We're glad to hear you had a positive experience during your stay. Your feedback is important to us, and we hope to welcome you back soon for an even better visit. If you have any suggestions for improvements, please feel free to share! Sincerely, Hotel Manager
5 out of 5
by A traveller

Posted Oct. 15, 2024 on Hotels
Comment from Hotel Management
Oct. 16, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for the perfect rating! We're delighted to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and your feedback motivates us to keep up the good work. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
5 out of 5
by A traveller

Super place

Posted Oct. 15, 2024 on Hotels
Excellent welcome from the really nice clerk, who answered all our questions. The hotel is very well located, and there is lots to do within walking distance. It's a bit off the road, so it's very quiet. This is our 3rd stay in this hotel and we are still very satisfied. The room is small but well-organized and very clean. The only downside is that the towels are very rough. But the bed is very comfortable. See you next year
Comment from Hotel Management
Oct. 16, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the fantastic review and for being a loyal guest! We’re thrilled to hear you enjoyed your stay, appreciated our friendly staff, and found our location convenient and quiet. We’re glad you found your room clean and comfortable. Your feedback about the towels will be shared with our team for future improvements. We look forward to welcoming you back next year!Sincerely, Hotel Manager
3 out of 5
by A traveller

Posted Oct. 12, 2024 on Hotels
The first room, the toilet had water pouring out from under the it..they switched us to a different room that had what appeared to be stink bugs all over the ceiling, the front desk gave us a can of OFF bug spray to remedy the bug issue. The walls are paper thin and normal conversations and cell phones ringing could be heard like we were all in the same room.
Comment from Hotel Management
Oct. 14, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback regarding your recent stay. We're pleased to hear our team promptly addressed your room concerns by switching you to another room. However, we deeply apologize for the presence of bugs and noise issues that affected your comfort. Your comments are vital for our ongoing improvements, and we appreciate your understanding. We hope to provide you with a more pleasant experience on your next visit.Sincerely, Hotel Manager
2 out of 5
by A traveller

Posted Oct. 12, 2024 on Hotels
Normally we love this location. Sad to see it not be as well kept.
Comment from Hotel Management
Oct. 14, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're glad to hear that you've enjoyed our location in the past. We sincerely apologize for any shortcomings during your recent stay and appreciate your insights. Rest assured, we are committed to improving our maintenance and cleanliness standards. We hope to welcome you back soon for a much better experience!Sincerely, Hotel Manager
2 out of 5
by A traveller

Posted Oct. 11, 2024 on Expedia
Poor
Comment from Hotel Management
Oct. 11, 2024 by Hotel Manager, Hotel Management
Dear Yahya,Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. We strive to provide a better experience for all our guests and would appreciate any specific details so we can address the issues you encountered. We hope to have the opportunity to improve your stay in the future.Sincerely, Hotel Manager