2/10 Terrible
Juan
Travelled with family
26 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't use to complain when I receive a bad service. I usually keep going and don't look back. First thing was when we got to the room there are no face and hand towels in bathroom. Just two old shower towels that looks like been in service about five or ten years although they knowing we are there persons in the room me,my wife and my daughter. So we decided to go to nearest Walmart to buy it. The nightmare started when the night came down. We had cockroaches everywhere and we have to go back to Walmart to buy roach killer so, we could sleep. We think that our neighbors in the other side of the walls had the same problem as us with the cockroaches too because we heard noises... (no not those noises you are thinking about)... like someone hitting the walls with hard object like flip flops or shoes. Although they advertise free breakfast the next morning we went out for breakfast thinking that if there were cockroaches in our room the building and the kitchen could be infested too. So, for us one time is enough. We will never go back to that hotel.
Juan
Stayed 3 nights in Oct 2024