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Howard Johnson by Wyndham Pigeon Forge

2.5 star property
Family-friendly stay near Titanic Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Lobby
Property amenity
Jetted tub
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
2162 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    4 min walk
  • Hollywood Wax Museum
    4 min walk
  • Country Tonite Theatre
    6 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Americana Inn, a Travelodge by Wyndham

Pool
Kids pool
Parking included
Free WiFi
2.3 out of 5, (2165)
The price is CA $48
per night
CA $55 total
includes taxes & fees
5 Jan - 6 Jan
Americana Inn, a Travelodge by Wyndham

About the area

Pigeon Forge

In Pigeon Forge .With a stay at this well-placed hotel, you'll be half a mile (1 km) from Titanic Museum and within 2 miles (3 km) of Island at Pigeon Forge. Memories Theatre and The Array are also within half a mile (1 km).

What's nearby

  • Titanic Museum - 4 min walk
  • Hollywood Wax Museum - 4 min walk
  • Hatfield and McCoy Dinner Show - 7 min walk
  • Christmas Place - 11 min walk
  • Island at Pigeon Forge - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Downtown Flavortown - ‬2 min drive
  • ‪Sunliner Diner - Pigeon Forge - ‬6 min walk
  • ‪Applewood Farmhouse Restaurant - ‬20 min walk
  • ‪Iron Forge Brewing - ‬3 min drive
  • ‪Local Goat - ‬2 min walk

About this property

Howard Johnson by Wyndham Pigeon Forge

Family-friendly stay near Titanic Museum
Howard Johnson by Wyndham Pigeon Forge offers its guests a seasonal outdoor pool, a children's pool, a waterslide, and an indoor pool. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A terrace, a vending machine, and a picnic area are also featured at the family-friendly Howard Johnson by Wyndham Pigeon Forge. Limited free parking is available on a first-come, first-served basis.

This Pigeon Forge hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 26 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Masks are required in public areas for unvaccinated guests.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 11:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

5.0
Rating 10 - Excellent. 140 out of 1005 reviews" "
Rating 8 - Good. 128 out of 1005 reviews" "
Rating 6 - Okay. 143 out of 1005 reviews" "
Rating 4 - Poor. 178 out of 1005 reviews" "
Rating 2 - Terrible. 416 out of 1005 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't use to complain when I receive a bad service. I usually keep going and don't look back. First thing was when we got to the room there are no face and hand towels in bathroom. Just two old shower towels that looks like been in service about five or ten years although they knowing we are there persons in the room me,my wife and my daughter. So we decided to go to nearest Walmart to buy it. The nightmare started when the night came down. We had cockroaches everywhere and we have to go back to Walmart to buy roach killer so, we could sleep. We think that our neighbors in the other side of the walls had the same problem as us with the cockroaches too because we heard noises... (no not those noises you are thinking about)... like someone hitting the walls with hard object like flip flops or shoes. Although they advertise free breakfast the next morning we went out for breakfast thinking that if there were cockroaches in our room the building and the kitchen could be infested too. So, for us one time is enough. We will never go back to that hotel.
Stayed 3 nights in Oct 2024

2/10 Terrible

Tabatha

Disliked: Cleanliness, staff & service, property conditions & facilities
the rooms was covered in mold on the ceilings not to mention the dopr wqs ipen bugs were flying in it and lights were on the bed was laid on wronkly sheets and smelled like a cigarette! Not sure if staff was using that room to hang out in bit my son has asthma it wasnt even an option and when i complained she was on her phone looking down wouls t give me respect look at me wnd say i apologize i got were booked dont know what to yell ya cant change ur room. I left will never be back
Stayed 1 night in Sep 2024

2/10 Terrible

bruce

Disliked: Cleanliness, staff & service, property conditions & facilities
No continental breakfast as advertised, no maid service, office closed most of the time, place was filthy, game room no games filled with junk, pool area disgusting stayed 3 days could not get in the office at all our room key was left in the mailbox mold in bathroom, the lot area had garbage everywhere beer cans all thru the bushes elevator,ice machine, all broken
Stayed 3 nights in Sep 2024

2/10 Terrible

Ceretia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WANT NEVER STAY HERE AGAIN
AS WE WERE GOING TO OUR ROOM THERE WAS TRASH ON THE STAIRES CIG BUTTS, PAPER, DRINK BOTTLES ETC. WHEN WE GOT IN THE ROOM THE BATHROOM WAS COVERED IN BLACK MOLD GROWING ON THE WALLS OF THE SHOWER AND ON THE SHOWER HEAD THE FAUSLET. WAS NOT WASH CLOTHES NO COFFEE MAKER AND NO BREAKFAST
Stayed 2 nights in Sep 2024

2/10 Terrible

Amber, Speedwell

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning this was a bad experience. Checking in the staff at front desk was rude. The room was absolutely nasty. No towels, no blankets, the room smelled so bad. The beds were dirty & stained. The refrigerator had meat packs and other items from previous guests. There was no continental breakfast like promised. The gym was inaccessible & so was the indoor pool. We will never stay here or for that matter any other property owned by Wyndham just because of this experience.
Stayed 1 night in Sep 2024

6/10 Okay

Keita

Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Sep 2024

4/10 Poor

William

Travelled with family
Garbage at door used shampoo and conditioner bottles and soap in bathtub pee all over toilet seat locks on door missing
Stayed 1 night in Sep 2024

10/10 Excellent

Dimagio

Stayed 1 night in Sep 2024

6/10 Okay

Charlene

Disliked: Staff & service
Front desk people are rude
Stayed 1 night in Aug 2024

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
No toilet paper. No towels. Beds hadn’t been changed. Hair in bathroom sink.
Stayed 1 night in Sep 2024

4/10 Poor

Teri Lyn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels Dirty Noisy No breakfast Fitness area closed Pool disgusting TV inoperative Bad smell Office was closed in the morning during breakfast and no breakfast served
Stayed 1 night in Sep 2024

2/10 Terrible

Dalton

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It says it has breakfast they don’t and say they haven’t in a long time.they said online that they had cribs and I even called before two different times and couldn’t ever get anyone to answer and had to wait 30min to check in because there wasn’t anyone at the front desk. And they also didn’t have hot water one night the pool was green with trash all in it worst hotel and trip I have ever had
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this location. Wyndham needs to take their name off this building. Staff was completely unhelpful. Never there. They put a note on the lobby door In case of emergency call and then locked the lobby door. Room was very dirty, bathroom moldy with bugs in the bathtub and water stopped working, pool was green. There was no towels anywhere. In the morning, there was no breakfast and lobby door was still locked. Elevator was out of order so we had to carry our bags up The stairs for three floors . Property was very neglected, broken cement, broken windows. It totally seemed like something out of a movie. It was so awful. Absolutely nothing like what the Expedia picture showed. We canceled our reservation and went to a different hotel for the remainder our vacation
Stayed 3 nights in Aug 2024

2/10 Terrible

Imelda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service, room smell bad, AC was not working on my room they didn’t offer me a different room the guy at the front desk had a bad attitude and just gave me a receipt of refund that it’s still not back on my credit card. Don’t stay here it’s not worth it.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay ruined this hotel for us. The front desk clerk when we checked in barely acknowledged us. She was on the phone the entire time on a personal call. Then, she double charged me, and I'm still dealing with that issue. There were zero towels in the room and when I went to the front desk to ask for some, I was informed that wasn't any. I later saw the bathtub was dirty and didn't even want to shower anyway. The bed was broken down on one side. And the next morning, not just one, but TWO roaches crawled out from under the chair! The floor was dirty and in need of a good mopping. Very bad experience here. Will never stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Laurie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We checked in at 3pm on Aug 30. And we paid and the guy behind the desk was rude and very unprofessional. We went to out room 118 and we walked in the smell of mold was in the air, I looked up and the ceiling was full of black mold. The bed was disgusting and dirty and bugs behind the toilet and one came crawling out of the shower curtain. So we demanded our money back and went somewhere else that was clean. This place was not!
Stayed 2 nights in Aug 2024

2/10 Terrible

Cynthia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay in this hotel ever. The stay was very rude and lazy. The room was so nasty we checked out about 30 minutes after we checked in.
Stayed 1 night in Aug 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should put more attention on keeping the hole properly clean. This place should be inspect, ther is many cacockrochs in the rooms and all over... Rooms are not clean, no hot water to take a shower.... etc
Stayed 1 night in Aug 2024

2/10 Terrible

Denis

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Just avoid this place. Poorly run, management is rude. Front desk only works part time. Rooms haven’t been vacuumed in ages.
Stayed 3 nights in Aug 2024

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience! Holes in the door that had tissue paper sticking out of the door! App won’t allow me to post pictures. People were living out of their car in the parking lot! I reached out to hotels.com for refund and no response. Horrible customer service from hotel and hotels.com
Stayed 2 nights in Aug 2024

2/10 Terrible

Pamela

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Never again!
The room was dirty. No towels! Fridge dirty and not cleaned. Musty smell and possible black mold issues in bathroom and ceilings. The pool in need of maintenance. Spoke with multiple guests with similar issues. Overall dissatisfied. Although close to attractions, I would rather drive and pay more next time.
Stayed 2 nights in Aug 2024

2/10 Terrible

Delena

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Never received any sort of towels wash rags nothing. Room was filthy so bad we slept on top of cover. The staff are super rude. There no breakfast that's false advertising
Stayed 1 night in Aug 2024

2/10 Terrible

Delena

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff are very very rude. Just can't even speak to them without them looking down on you. As if ur bothering them. 2 days I was there. No maid service. No towels no wash rags nothing. Never received any coffee also they advertise free breakfast and there is no breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

lain

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front clerk was cold and rude.The general manager & assistant manager are unprofessional and liars.No where on their website or third party partners platforms or entrance door.They don't disclose their made up policy that they discriminate toward individuals that live in local counties near their establishment.I tried to check-in and I was told rudely and dismissively that I could not be checked-in because my driver's license is from Knox county; local Tennessee residents. They wouldn't answer my question about this policy. The assistant manager came up to my car yelling at me asking what is the problem. She wouldn't stop yelling at me saying they do not have to disclose that policy anywhere; while she was yelling that response to me her fake teeth almost fell off to the floor. The general manager called me and kept yelling at me repeating the same thing, while I kept telling her that I double checked the hotel's website and third party partners platforms and there is no record of that made-up policy. I also kept asking if she would provide me with a full refund. I then heard in the background a dog barking and a kid screaming.She then said, in which I caught her saying a lie, by her saying she has nothing to do with the refund. The third party partners agent told me that he called the front desk clerk and she wouldn't address his request for a full refund. He then mentioned that he will escalate this issue and file a claim against the hotel.
Stayed 1 night in Aug 2024