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RiverStone Condo Resort & Spa

4.0 star property
Family-friendly 4-star hotel near The Ripken Experience - Pigeon Forge

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for RiverStone Condo Resort & Spa

Indoor pool, seasonal outdoor pool, pool umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas
Cabin, 3 Bedrooms
Lobby
Cabin, 2 Bedrooms | Living area

Reviews

9.6 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Hot tub
    Hot tub
  • Gym
    Gym

Explore the area

Map
212 Dollywood Ln, Pigeon Forge, TN, 37863
  • Patriot Park
    9 min walk
  • Dolly Parton's Stampede Dinner Attraction
    10 min walk
  • Old Mill
    15 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Signature Condo, 3 Bedrooms

Egyptian cotton sheets, premium bedding, individually decorated

Signature Condo, 3 Bedrooms

  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Cabin, 3 Bedrooms

Cabin, 3 Bedrooms | Living area

Cabin, 3 Bedrooms

  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Signature Condo, Multiple Beds, River View (Standard One Bedroom Riverview w/ Two)

48-inch LCD TV with cable channels, TV

Signature Condo, Multiple Beds, River View (Standard One Bedroom Riverview w/ Two)

  • River view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Condo, 4 Bedrooms

48-inch LCD TV with cable channels, TV

Signature Condo, 4 Bedrooms

  • Sleeps 10
  • 3 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Condo, Multiple Beds (Standard Three Bedroom w/ Three King )

Egyptian cotton sheets, premium bedding, individually decorated

Signature Condo, Multiple Beds (Standard Three Bedroom w/ Three King )

  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Condo, 2 Bedrooms, River View

Condo, 2 Bedrooms, River View | In-room dining

Condo, 2 Bedrooms, River View

  • River view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Condo, Multiple Beds (Standard Two Bedroom w/ King and Two )

Egyptian cotton sheets, premium bedding, individually decorated

Signature Condo, Multiple Beds (Standard Two Bedroom w/ King and Two )

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature Condo, 2 Bedrooms

48-inch LCD TV with cable channels, TV

Signature Condo, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Signature Condo, 1 King Bed with Sofa bed, River View (Standard One Bedroom Riverview w/ Kin)

Signature Condo, 1 King Bed with Sofa bed, River View (Standard One Bedroom Riverview w/ Kin) | Living area

Signature Condo, 1 King Bed with Sofa bed, River View (Standard One Bedroom Riverview w/ Kin)

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Condo, 4 Bedrooms

Egyptian cotton sheets, premium bedding, individually decorated

Signature Condo, 4 Bedrooms

  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Signature Condo, Multiple Beds, River View (Standard Three Bedroom Riverview w/ T)

48-inch LCD TV with cable channels, TV

Signature Condo, Multiple Beds, River View (Standard Three Bedroom Riverview w/ T)

  • River view
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Condo, 3 Bedrooms, River View

Condo, 3 Bedrooms, River View | In-room dining

Condo, 3 Bedrooms, River View

  • River view
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Signature Condo, 1 King Bed with Sofa bed

48-inch LCD TV with cable channels, TV

Signature Condo, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Condo, 2 Bedrooms, River View

Egyptian cotton sheets, premium bedding, individually decorated

Signature Condo, 2 Bedrooms, River View

  • River view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Cabin, 2 Bedrooms

Egyptian cotton sheets, premium bedding, individually decorated

Cabin, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Condo, 2 Bedrooms, River View

48-inch LCD TV with cable channels, TV

Signature Condo, 2 Bedrooms, River View

  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About the area

Pigeon Forge

City center stay.At this Pigeon Forge hotel, you'll be within 3 miles (5 km) of The Ripken Experience - Pigeon Forge and 9 miles (15 km) of Ripley's Aquarium of the Smokies. Great Smoky Mountains National Park is within 9 miles (15 km) and Ober Gatlinburg Ski Resort and Amusement Park is within 12 miles (20 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 10 min walk
  • Old Mill - 15 min walk
  • LeConte Center at Pigeon Forge - 4 min drive
  • The Ripken Experience - Pigeon Forge - 4 min drive
  • Island at Pigeon Forge - 6 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬16 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Baskin-Robbins - ‬3 min drive
  • ‪Golden Corral - ‬11 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

RiverStone Condo Resort & Spa

Family-friendly 4-star hotel near The Ripken Experience - Pigeon Forge
RiverStone Condo Resort & Spa offers its guests a full-service spa, a lazy river, and an indoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 3595 square feet (334 square meters) and includes conference space. A seasonal outdoor pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly RiverStone Condo Resort & Spa. The hotel can provide concierge services and wedding services. Free self parking is available.

This 4-star Pigeon Forge hotel is smoke free.

  • 136 guestrooms or units
  • 6 levels
  • 4 buildings
  • 3595 sq ft of conference space
  • 334 sq m of conference space
  • Built in 2007
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
RiverStone Condo Resort & Spa offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 48-inch LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Lazy river
  • Microwave
  • Playground
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool
  • Separate dining area
  • Separate living room
  • Soundproofed rooms
  • Trampoline
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour fitness center
  • Fishing
  • Full-service spa
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • Elevator

Room amenities

Entertainment

  • 48-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Soundproofing
  • Washer and dryer
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

This property's seasonal pool is subject to closure periodically due to weather conditions.
Please note: In-room fireplaces are only operational in fall and winter months (subject to weather conditions).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

RiverStone
RiverStone Pigeon Forge
RiverStone Resort
RiverStone Resort Pigeon Forge
Riverstone Hotel Pigeon Forge
RiverStone Resort Spa
RiverStone Resort Spa
RiverStone Condo Resort Spa
Riverstone & Spa Pigeon Forge
RiverStone Condo Resort & Spa Hotel
RiverStone Condo Resort & Spa Pigeon Forge
RiverStone Condo Resort & Spa Hotel Pigeon Forge

RiverStone Condo Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 825 out of 1000 reviews" "
Rating 8 - Good. 128 out of 1000 reviews" "
Rating 6 - Okay. 24 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Danny

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The lady that checked us did not give us our door pass when she was giving us instructions for parking and getting their paperwork signed and initialed. We walked out and drove to the room only to look thru the handful of maps and and paperwork to realize we didn’t have the key. When we drove back to the office she was rude stating she had given it to us and we left it on her counter. Myself and my wife where both there checking in and the door pass card was never given to us. She was very rude and needs to take a remedial class on customer service
Stayed 1 night in Aug 2024

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Ebany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Riverstone! The staff were extremely accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy check in, fabulous room, fun lazy river. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was beautiful, comfortable lodging. We loved the lazy River pool.
Stayed 4 nights in Aug 2024

4/10 Poor

Melody

Travelled with family
Disliked: Staff & service, property conditions & facilities
Property is fine, but noisy. Guests apparently feed the geese which keeps them around. They were very loud and woke us up every morning before 7:00. Beds were also very uncomfortable. Between the beds and geese, we didn’t get any sleep on vacation.
Stayed 5 nights in Aug 2024

10/10 Excellent

Asa

Liked: Cleanliness, staff & service, property conditions & facilities
Complimentary upgrade to a 4 room suite which was amazing. Golf course view. Gorgeous suite. All the stars!
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place for our annual Girls Get Away/back to School trip. I've wanted to stay here for several years and it was worth the wait!
Stayed 3 nights in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condo was clean and beautiful with everything we needed. The staff was very helpful. Our only complaint is we had to wait almost 25 minutes for our room to be ready (so it was after 4 when we were able to check in). Maybe the people before did not check out at 10 or they left a mess - unlike us. So folks - be thoughtful of others.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Our stay was fabulous. This was by far the nicest place we have ever stayed at. Our son is 19 so he stayed in the first bedroom with the king size bed. He loved having his own bathroom and privacy. Our daughter is 17 so she slept on the queen size pull out couch. She said it was very comfortable. My husband and I had the other bedroom with a king size bed. We had a huge walk in closet. Our bathroom had a jacuzzi in it and also a walk in shower. We also had a full size kitchen with every convenience of home. The kids loved the lazy river. The whole experience was very enjoyable and relaxing. We are already planning on coming back here again next year. I would highly recommend this resort to anyone.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how peaceful and quiet it is. The landscaping and lazy river are very relaxing. The condo was beautiful and had everything you needed.
Stayed 5 nights in Aug 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were well appointed and clean. The staff was very friendly and helpful and the location was the best. We were minutes from The Island, dining and Dollywood.
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great set up Lots of rules n regulations but overall excellent spot and would definitely stay again
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Trip
Excellent. No complaints and my family will definitely be back.
Stayed 1 night in Aug 2024

8/10 Good

Jessie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lazy river was amazing. The lighting at night was lacking to get down to the lazy river, but the lighting at the river was cool! The indoor pool being 24 hours was nice as well. Having a kitchenette was nice for cooking. The room was clean, the shower was excellent. The beds and pillows were HORRIBLE. The bed leaned to one side, and the other side caused horrible back pain over the course of two nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo was perfect for my 11 year old daughter and I for our girl's weekend! She slept on the comfy pullout couch and I had the comfy king bed. The condo had everything we needed. Would definitely rent again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Elke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful. The entrance with flowers was amazing ..the condos are clean and gorgeous.
Stayed 5 nights in Aug 2024

6/10 Okay

Sandy, Landenberg

Disliked: Staff & service, amenities
Our previous stats here several years ago were very nice. This one however was not. The front desk staff was rude, disrespectful and not customer friendly. Check in process was grueling and mistakes were made. Our room was not ready for check in. This used to be our go to place to stay but we will be looking for somewhere new.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Very satisfied.
Stayed 6 nights in Aug 2024

10/10 Excellent

Giuliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and quiet 3 bedroom unit with a lovely view of the golf course.
Stayed 7 nights in Aug 2024

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

June

Stayed 4 nights in Aug 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Jillian

Property was nice, but lawn service woke us up every morning with their leaf blowing equipment
Stayed 5 nights in Jul 2024

10/10 Excellent

Jacquail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024