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Sofitel La Reserva Cardales

5.0 star property
5-star luxury hotel near Ciervo de los Pantanos National Park, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel La Reserva Cardales

Exterior
Junior Suite, 1 King Bed
Sauna, spa tub, Turkish bath, body treatments, aromatherapy, body wraps
Fitness facility
Sauna, spa tub, Turkish bath, body treatments, aromatherapy, body wraps

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • On private beach
  • Hot tub
  • Pool
  • Spa
  • Gym

Explore the area

Map
R Panamericana N 9 Km 61 Los, Campana, Buenos Aires, 2814
  • Ciervo de los Pantanos National Park
    5 min drive
  • Temaiken Biopark
    10 min drive
  • Hospital Universitario Austral
    24 min drive
  • El Palomar (EPA)
    57 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 52 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 52 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 60 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Pilar

Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (169)
The price is CA $359
per night
CA $359 total
5 Jan - 6 Jan
Hilton Pilar

About the area

Campana

Beachfront retreat .You'll be within 6 miles (10 km) of Ciervo de los Pantanos National Park and 9 miles (15 km) of Temaiken Biopark. Hospital Universitario Austral and Tortugas Open Mall are also within 20 miles (32 km).

What's nearby

  • Ciervo de los Pantanos National Park - 5 min drive
  • Temaiken Biopark - 10 min drive
  • Tortugas Open Mall - 20 min drive
  • Hospital Universitario Austral - 24 min drive
  • Bahia de Nordelta Port - 24 min drive

Getting around

  • Campana Station - 18 min drive
  • Ministro Pistarini Intl. Airport (EZE) - 81 min drive

Restaurants

  • ‪Don Cook - ‬6 min drive
  • ‪Sol de Patagonia - ‬13 min drive
  • ‪La Casona Restaurant Delivery - Catering - ‬13 min drive
  • ‪Los Talas - ‬15 min drive
  • ‪Nuestra Herencia - ‬6 min drive

About this property

Sofitel La Reserva Cardales

5-star luxury hotel near Ciervo de los Pantanos National Park, connected to the convention center
A private beach is featured. Sofitel La Reserva Cardales offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 14 meeting rooms. Event space at this hotel measures 48438 square feet (4500 square meters) and includes a conference center. An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury Sofitel La Reserva Cardales. For a fee, parking is available.

This 5-star Campana hotel is smoke free.

  • 159 guestrooms or units
  • 4 levels
  • 7 buildings
  • 2 dining venues
  • 48438 sq ft of conference space
  • 4500 sq m of conference space
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Sofitel La Reserva Cardales offers 159 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. Plasma televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ARS 350.00 per night)
  • Valet parking on site (ARS 350.00 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Breakfast available for a fee
  • 2 restaurants
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Bidet
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel La Reserva Cardales

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ARS 20000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: ARS 350.00 per night
  • Valet parking fee: ARS 350.00 per night (in/out privileges)
  • Rollaway bed fee: ARS 20000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cardales
Sofitel Reserva Cardales
Sofitel Reserva Cardales Campana
Sofitel Reserva Cardales Hotel
Sofitel Reserva Cardales Hotel Campana
Sofitel La Reserva Cardales Hotel
Sofitel La Reserva Cardales Campana
Sofitel La Reserva Cardales Hotel Campana

Sofitel La Reserva Cardales Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 268 reviews" "
Rating 8 - Good. 71 out of 268 reviews" "
Rating 6 - Okay. 30 out of 268 reviews" "
Rating 4 - Poor. 15 out of 268 reviews" "
Rating 2 - Terrible. 7 out of 268 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edgardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I had a pleasant stay at this hotel. The staff were exceptionally friendly and attentive, making sure all my needs were met. The price-quality ratio is excellent, offering great value. However, I was a bit disappointed with the maintenance of the facilities. It was quite evident that the property hasn’t received the necessary upkeep, and the wear and tear over time was noticeable. Despite this, the overall experience was positive, thanks to the outstanding service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place just 1 hour away from Buenos Aires City. Excellent for families and couples! Staff were amazing and super friendly.
Stayed 3 nights in Feb 2024

6/10 Okay

Pablo Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

julia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worthy...
I appreciate the helpful efforts of Matias and Antonella from the staff. However, I faced several issues during my stay, including a lack of privacy due to the bathroom window without a curtain. The non-functional air conditioning, absence of mirrors outside the bathroom, and an inconvenient room change to a lower-class triple room were disappointing. Additionally, the persistent key card problems further impacted my experience. Considering these issues, I found the hotel not worthy of its price and would not recommend it.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Stayed 2 nights in Jun 2023

8/10 Good

Mariano

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful hotel, they should include a coffee maker in the room, takes a long time to reach room service, besides that everything else was ok
Stayed 2 nights in Feb 2023

6/10 Okay

Ricardo

Liked: Cleanliness
Disliked: Room comfort
Not worth the price
Very disappointed with a hotel that charges 500 USD the night. The beds are awfully soft and left me and my wife with back pain. The big pool is ice cold, even though the city had been in 30+ Celsius for several weeks (I heard from a friend it’s always like this). The facilities in general are worn out and need maintenance ASAP (the pool that has mosaic tiles had an impressive amount of tiles missing). Also, there should be small tables by the lounges in the pool to put stuff or even food or drinks and there is none. The room which is huge had a small tv proportionally to the wall. The stuff is friendly, but there is a lack of training and corporate treatment. They all seem to be doing things differently without a corporate homogeneous, uniform way of acting with guests. The kayak experience is lame, as they only let you paddle for about 150m, because the rest of the lagoon is restricted. There’s a general sense of poor service, I.e. the bathroom near the pool had no soap. And they charge you in USD, and convert it to pesos at their own rate, which ends up being more expensive than anyone can plan. It should be the other way around. Again, very dissatisfied.
Stayed 2 nights in Feb 2023

6/10 Okay

Mauro

Stayed 2 nights in Feb 2023

10/10 Excellent

Evelin

8/10 Good

Catherine, Sudbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El servicio fue decepcionante
El servicio dejó mucho que desear, sobretodo en el restaurante (incluido el room service) y en el bar de la pileta. El personal no estaba entrenado, siempre todos los pedidos los traían mal y ni un licuado sabían hacer. Me pareció deplorable el servicio y me fui muy decepcionada. Siendo un hotel de lujo, uno espera otro tipo de atención
Stayed 2 nights in Jan 2022

6/10 Okay

Mario Yamil

Liked: Cleanliness, staff & service
Nice hotel, but service and conditions are not in line of a luxury hotel. Breakfast was very poor, room was big and with a great view but too much light in the morning and a little of maintenance was needed.
Stayed 1 night in Mar 2021

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall good stay, somebody should tell the guards on the gate that they’re not guarding Argentina’s nuclear arsenal though. Very serious, Restaurant menu is a bit limited better to go to Italpast. Spa and golf facilities were good as is the “sala de juegos” and kids room good place to go with family,Nice spacious room.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and flexibility was lacking. Very disappointing.
Stayed 1 night in Dec 2018

8/10 Good

Guillermo, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel surrounded by nature
Great facilities, restaurant and bar. Spa very good as well.

8/10 Good

Gaby, BA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very crowded with kids, but the surroundings were beautiful. Room service menu could be improved.

8/10 Good

Federico, Austin, TX

Liked: Staff & service, property conditions & facilities, room comfort
Awesome Hotel.
Awesome stay. Great Hotel.

8/10 Good

Federico, Austin, TX

Liked: Staff & service, property conditions & facilities
Nice Stay
Awesome hotel, nice room, good service.

10/10 Excellent

Ariel, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Best hotel in Buenos Aires, exceelnt confort and services

6/10 Okay

JIH, H, Michigan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service needs improvement
We reserved a suite for three people, myself and my two daughters. When we arrived to the suite there was one king size bed only. No bed was added since we arrived after midnight. At 8:00 in the morning one of my daughters called the front desk to ask if she could take a kayak on the river. She was told yes. After she return from kayaking, the lifeguard as well as two other employees confronted her with a very negative attitude claiming that kayaking and canoing started only at 10:30AM. The fact is that nobody even apologized for their own miscommunication, but blamed the guest for their own wrongdoing. Poor customer service!!!

10/10 Excellent

Otto

Stayed 3 nights in Jul 2024