citizenM London Victoria Station

4.0 star property
4-star property near Buckingham Palace

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Property amenity
Interior
Exterior

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Victoria Palace Theatre
    2 min walk
  • Victoria Station Travel Information Centre
    4 min walk
  • Buckingham Palace
    11 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

King Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

Central London getaway .Within a 15-minute walk of this London City Centre property, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Westminster Abbey and Hyde Park are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk - 0.4 km
  • Buckingham Palace - 11 min walk - 0.9 km
  • Westminster Abbey - 15 min walk - 1.3 km
  • Big Ben - 20 min walk - 1.7 km
  • Piccadilly Circus - 6 min drive - 2.9 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

4-star property near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch Smart TV
  • Digital channels
  • iPad
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1111 out of 1452 reviews" "
Rating 8 - Good. 258 out of 1452 reviews" "
Rating 6 - Okay. 51 out of 1452 reviews" "
Rating 4 - Poor. 14 out of 1452 reviews" "
Rating 2 - Terrible. 18 out of 1452 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Aug 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were surprised how convenient hotel was. Very modern and great stay. they gave great directions to local must sees and helped with taxi and airport transportation. Loved iour stay there!
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel. Friendly staff. Area around Victoria Station is not the ideal place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, and friendly
Very cute use of space. King room was quite small. Like a standard cabin on a cruise ship.
Stayed 2 nights in Aug 2024

10/10 Excellent

LILIANA

Liked: Property conditions & facilities
Amazing hotel loved staying here.. I just wished they had early check in. Other than that completely recommend staying here, their bed and pillows were fantastic!
Stayed 2 nights in Aug 2024

8/10 Good

Mazin S.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 3 nights in Aug 2024

8/10 Good

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the Victoria station for getting around.
Stayed 5 nights in Aug 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. From the comfy beds to the iPad room controls. Very clean with extremely friendly helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

FRANK FRED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall fantastic stay
Stayed 1 night in Aug 2024

10/10 Excellent

Madison H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very small but you have everything you need and the hotel is located within a short walk of the train station and has many food options located near by.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elianny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Stayed 2 nights in Aug 2024

8/10 Good

pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Victoria Station. Modern. Small room, but otherwise great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bridie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
They were great! I thought the air-conditioning could've worked a little better but I already know to expect that in the UK. Otherwise, staff was amazing. The only thing that should've been thought is that people who aren't on a romantic vacation don't want to see their family members nude but through a frosted pod with a clear curtain.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was excellent and the staff was very helpful, courteous and top notch.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place we stayed in London. Very convenient and close to anything you'd need.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Stayed 6 nights in Aug 2024

8/10 Good

Louise

Stayed 1 night in May 2024

8/10 Good

Kimberly, Victorville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was wonderful. My only suprise was the size of the room. Only word tiny! I have heard this is the European standard and it was clean. Love using the IPad to run the room. If you don't mind tiny, i would definitely give it a 5 star.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mian Muhammad Omer, SIALKOT

Liked: Staff & service, property conditions & facilities
Good property for family
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Terry, Santa Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place to stay very close to the Victoria underground station, which got us everywhere and directly across the street from the theater that was presenting Wicked, a very enjoyable musical. The breakfast was amazing.
Stayed 6 nights in Jul 2024