2/10 Terrible
Dawn F.
18 Feb 2025
Disliked: Cleanliness
False Advertisement
Property was not as advertised. We rented it for my son's 7th birthday, specifically for the game room. The photos on the listing were not at all reflective.The air hockey table didn't blow air, had broken equipment, and the ping pong table was dirty and had broken paddles. The pool table covered in sand, dirt and debris, had broken zip lock bags stapled to the pockets but the balls just fall out rolling across the floor and fell on my 1 year old's foot. The house was not clean -dirt on furniture, wet bedding hanging to dry, filthy counters, and dirty dishes. There was no working dishwasher, so we had to handwash dishes for 7 people. We also had no vacuum and we had to buy one. The hot water didn't work the first night, and the tubs all had broken drains. After I complained, the cleaning crew arrived, yelling at us, making faces and sticking their tongue out at us. They threatened us that we better watch out if we complained to the owner, meanwhile my kids had to witness all of this late at night and were terrified. Backyard covered in trash with boards with nails sticking out everywhere. Owner was very responsive but had no solutions so we just tried to make the best of it and not complain anymore out of fear someone would show up again threatening us. Very expensive for the condition the house is in. BBQ we had planned to use for my sons bday was also too filthy so we had to order pizza. There was a giant Christmas tree still up in the middle of the living room.
Dawn F.
Stayed 3 nights in Feb 2025