Master Gramado Hotel

3.5 star property
Family-friendly 3.5-star hotel near Gramado Covered Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Master Gramado Hotel

Poolside bar
2 outdoor pools, pool umbrellas, sun loungers
Family Room (Especial)
Property grounds
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Pool
  • 24/7 front desk

Explore the area

Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
  • Mini Mundo
    5 min walk
  • Café Europa
    1 min walk
  • Rodoviária de Gramado
    5 min walk
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    86 min drive

Room options

Family Room (Superior)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Room

  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

Family Room (Especial)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Premier Room

  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Single Beds, Accessible

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Gramado

Planalto stay.With a stay at this Planalto hotel, you'll be steps from Rotula of Flags and Joaquina Rita Bier Lake. Mini Mundo and Casa do Colono Market are also within half a mile (1 km).

What's nearby

  • Mini Mundo - 5 min walk
  • Gramado Central Avenue - 8 min walk
  • Black Lake Park - 11 min walk
  • Sao Pedro Church - 12 min walk
  • Gramado Covered Street - 12 min walk

Getting around

  • Salgado Filho Intl. Airport (POA) - 132 min drive

Restaurants

  • ‪Il Piacere - ‬4 min walk
  • ‪Porto dos Piratas Pizzeria - ‬7 min walk
  • ‪Cantina Pastasciutta - ‬5 min walk
  • ‪La Divina Fondue - ‬4 min walk
  • ‪Hector Pizzaria Temática - ‬2 min walk

About this property

Master Gramado Hotel

Family-friendly 3.5-star hotel near Gramado Covered Street
Master Gramado Hotel offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2207 square feet (205 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Master Gramado Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Colonial Gramado hotel is smoke free.

  • 234 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2207 sq ft of conference space
  • 205 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Master Gramado Hotel offers 234 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Gramado hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 swim-up bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: BRL 66 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 110 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We've listed all charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Master Gramado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 416 out of 822 reviews" "
Rating 8 - Good. 285 out of 822 reviews" "
Rating 6 - Okay. 81 out of 822 reviews" "
Rating 4 - Poor. 28 out of 822 reviews" "
Rating 2 - Terrible. 12 out of 822 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023

6/10 Okay

Samuel

Travelled with family
Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023

6/10 Okay

scott

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Simple, but paid parking
Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment. The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Central but nothing special
The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag. Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
Stayed 2 nights in Jan 2021

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pets and pandemic
We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Stayed 1 night in Jul 2020

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Jean Pierre

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
They could be so good..only if....
-HOTEL LOOKS... beautiful -PARKING LOT ... spacious but not included in your stay( expect to pay daily rates) - CHECK IN ..was a breeze - ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view ) - POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated - BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included -ROOM SERVICE FOOD... not good for what was charged..expected more.. much more -CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that Overall .. a good stay wasn’t for the cleaning service and room service meals.. Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
Stayed 3 nights in Nov 2019

10/10 Excellent

Tony, Australia

The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Stayed 2 nights in Nov 2018

8/10 Good

Luis G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for children and family
Short holiday with family including kids with 9 years and 6 years old.
Stayed 3 nights in May 2018

8/10 Good

Iain

Liked: Cleanliness, staff & service, room comfort
Good value hotel
Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anibal, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time, not so perfect as first
Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception. During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dave, Bryn Mawr, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet location in the woods, ... and...
only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities
Ótimo local, bonito próximo a tudo. Somente o café da manhã é muito lotado.
Stayed 1 night in Sep 2024

10/10 Excellent

Tiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O melhor hotel para quem tem criança, com excelente área kids com colaboradores super atenciosas. Volto smpre.
Stayed 4 nights in Sep 2024

2/10 Terrible

WILLIAM APOLINÁRIO

Stayed 5 nights in Sep 2024

6/10 Okay

Vinicius

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

4/10 Poor

Sandro

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já foi melhor!!
Eu era fã do Master Gramado Hotel, mas confesso que essa estadia me deixou decepcionado, poucas pessoas pra atender na recepção, check-in e check-out demorados, meu quarto não parecia limpo, havia resto de comida no chão quando chegamos, no geral me pareceu uma acomodação largada. Além disso o café da manhã decaiu muito a qualidade. Acredito que eu já tenha ficado de 4 a 5 vezes com essa e foi a pior experiência até agora.
Stayed 1 night in Aug 2024

6/10 Okay

Camila

Travelled with family
Liked: Cleanliness, staff & service
Melhor coisa do hotel é a área kids e recreação. O quarto estava com pouca manutenção, colchão e travesseiros muito ruins. Café da manhã básico. Mas a área kids e recreação maravilhosas!!! Serviço de recepção não foi muito simpático. Não deu informações iniciais. Tive que perguntar o que precisava.
Stayed 2 nights in Aug 2024

8/10 Good

Roniclei

Travelled with family
Liked: Cleanliness, amenities
Apenas só precisam melhorar o chuveiro, que tem uma queda de água horrível.
Stayed 5 nights in Aug 2024

8/10 Good

Marcos Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marcos Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização
Nossa estadia foi ótima, área de criança muito boa, café da manhã boa, a única coisa ruim é que não tem estacionamento, o estacionamento é pago 30 reais por dia, sem condições, ficamos no hotel por 6 dias total 180,00, no nosso caso deixamos o carro na rua, pq acho um absurdo um estacionamento do hotel e não proporcionar aos hóspedes um conforto.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024