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Hotel Castle Suites

2.0 star property
Family-friendly stay near Platanias Beach

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Castle Suites

Seasonal outdoor pool
Lobby
Bar (on property)
In-room safe, free WiFi, bed sheets
Massages

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Gym
    Gym
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
Platanias, Platanias, Crete, 730 14
  • Platanias Beach
    4 min walk
  • Platanias Square
    8 min walk
  • War Shelter of Platanias
    14 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    37 min drive

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Private kitchen

Deluxe Apartment

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 16 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Sofa Bed

About the area

Platanias

Walk to the beach.Within a 10-minute walk of the aparthotel, you'll find Platanias Beach and Platanias Square. Agia Marina Beach and War Shelter of Platanias are also within 2 miles (3 km).
View more Aparthotels in PlataniasOpens in a new window

What's nearby

  • Platanias Beach - 4 min walk
  • Platanias Square - 8 min walk
  • Agia Marina Beach - 20 min walk
  • Old Venetian Harbor - 13 min drive
  • Nea Chora Beach - 21 min drive

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 37 min drive

Restaurants

  • ‪Χάλαρο - ‬5 min walk
  • ‪Τσιγκέλια - ‬1 min walk
  • ‪Cool Cafe - ‬5 min walk
  • ‪Μαντείο - ‬4 min walk
  • ‪Crazy Taste - ‬2 min walk

About this property

Hotel Castle Suites

Family-friendly stay near Platanias Beach
Hotel Castle Suites offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 poolside bars and a bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and a library are also featured at the family-friendly Hotel Castle Suites. Self parking is free.

Smoking is allowed in designated areas at this Platanias aparthotel.

  • 50 guestrooms or units
  • 3 levels
  • 4 buildings
  • 3 bars by the pool
  • Built in 2003
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Castle Suites offers 50 air-conditioned accommodations with safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Platanias aparthotel provides complimentary wireless Internet access.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.

Languages

English, Greek

Property amenities

Beach

  • Direct access to the beach

Pool/Spa

  • Seasonal outdoor pool
  • Full-service spa
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 33 ft
  • Street parking available

Family friendly

  • Children's pool
  • Playground
  • Highchair
  • Children's games
  • Children's toys
  • Bed rails

Restaurants on site

  • Castro Restaurant

Food and drink

  • Refrigerator
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 9 for adults and EUR 7 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 3 poolside bars and 1 bar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Couples dining
  • Private picnics
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Towels provided

Living spaces

  • Library

Entertainment

  • Flat-screen TV with cable service
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Safe at front desk
  • Front desk (limited hours)
  • Convenience store
  • ATM/banking services
  • Communal living room
  • Onsite shopping
  • Champagne service

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 50 rooms
  • 3 floors
  • 4 buildings
  • Built in 2003
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number Castle Suites Hotel

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Castle Suites
Hotel Castle Suites Platanias
Hotel Castle Suites Aparthotel
Hotel Castle Suites Aparthotel Platanias

Hotel Castle Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Nice hotel, good location.
The deluxe 2-bed apartment was ideal for our family holiday. Kitchenette was good enough to make tea/coffee and keep drinks cool in the fridge. All clean. Good pool. Friendly and helpful staff. Maybe a bit of maintenance was required in the room: couple of light switches not working reliably. Excellent location for all the tavernas on the main street and the beach.
Stayed 7 nights in Aug 2024

2/10 Terrible

Astrid

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near beaches and shops. Plenty of pools. Rooms were okay and balcony was great.
Stayed 7 nights in Jun 2023

8/10 Good

Maria

Stayed 10 nights in Jul 2022

10/10 Excellent

Christel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Elin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with potential…
Ohhhh the potential of this hotel…. But not well kept at all. We got a smelly bathroom, bad Wi-Fi, closed bars and stores. Very uncomfortable beds and the rooms generally needs a makeover.
Stayed 4 nights in Jul 2024

10/10 Excellent

Björgvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service
Castle Suites
The people were great and the service they provided i cant complain about at all. The room were ok nothing special at all but the bathroom was small and the showers were really small allmost so you didnt fit inside it. The construction of the shower were to close to the toilettseat also so the walls couldnt keep water in so the whole bathroom were wet. The gym was a joke tho. The treadmill didnt work, the exercise bike didnt work fully either, were more a gym for lifting weights only so a big minus on that one. Pool area was ok. I wouldnt say 4 star more like a 2 plus or max 3 star hotell.
Stayed 14 nights in Jul 2023

10/10 Excellent

Odd Arne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022