El Faro Oceanfront by Bric offers its guests an outdoor pool and a children's pool. El Faro Oceanfront by Bric also features a terrace, a garden, and concierge services. You'll have access to the outdoor pool at a partner property.
Smoking is allowed in designated areas at this 4-star Playa del Carmen condo.
Overall our stay was good! We stayed there 8 days and it was very pleasant. The toilet in the main bedroom would stop working at times and you had to dump a bucket of water in to keep it going. The AC in the 2nd bedroom would run but not release cold air. We contacted the property manager and I believe they may have gone to check it out but was never fixed, also the living area AC stopped working the first day we arrived and was never fixed. Luckily, the main bedroomâs AC was working so we just used that one and left the door open so that it can circulate throughout the whole condo. The view was amazing. The smell of the seaweed that had walked up to the shore was pretty strong, but we understood why because NATURE of course. Salvador was our guy. He was good at communicating with us overall. There were a couple times where it took a few WhatsApp msgs before he finally replied but he was helpful when needed. I enjoyed my trip to Playa del Carmen and will be back soon!
Our stay at el faro was almost perfect. The unit itself was a little more used than the pictures lead you to believe but it did not impact our stay at all. We had plenty of space and 3 bathrooms. The facility is fairly small which made going from your apartment to pool very easy. The security guards were more than helpful with the chairs and umbrellas. The location canât be beat! We would stay here again in a second. Things to note: a towel exchange would have been nice halfway through. We didnât know where the laundry was. We also did not have any hand towels or kitchen towels. That was really our only complaint. Adding a few smaller towels and wash clothes (there were none) would have been an easy helpful addition...or at least letting us know ahead of time so we could bring our own. The hotel workers were all so nice and really cared about the facility. We saw them hand scrubbing the pool every day. I was really nervous to book through a rental agency I knew nothing about, but everything went perfectly.
Great place to relax with the family, our condo was pretty big and had everything we needed for our stay with the exception of toiletries. The view is great and the pool was amazing! We did not have any issues
Great property if you are not looking for something in Playa del Carmen thatâs not an all-inclusive. We spent two days at Xcaret/Xplor and the location couldnât have been easier. The cab ride was about 310 pesos each way and there is a taxi stand about 100 yards from the hotel. Walking distance to everything else we needed as well. Things were clean and well-kept inside the hotel. Would definitely stay here again.
A quiet oasis from the hubub and noise of Playa del Carmen centro. Great location for all the things available in el centro. Amazing pool, view, place to hang out. Gorgeous apartment. Water in a cooler and more water deliverable. Everything worked. Clean. Great communication with Anjel from BRIC property management.
The property is very well taken care off and it is beautiful. The apartment was clean and spacious. Our stay was very pleasant. I had read before that towels were not provided, but they are. The swimming pool is very nice as well. We had a room facing the ocean, so we had an amazing view.
The only issue was that we run out of water and were told we would get more, but we never did.
Also, we left our towels on the beach chairs for about 5 minutes to go to the ocean and they were taking away by the property security saying that we cannot leave things unattended, that was not right. They are not supposed to take things until after an hour.
Other than that everything was good
We liked everything about El Faro. The location is super convenient right in the middle of all the bars and restaurants, but it was super quiet in the condo. The condo and grounds are kept immaculate. The front desk staff was pleasant and Miguel, from Bric, did an excellent job of communicating regarding our anticipated arrival. He was waiting for us in the lobby when we arrived. Now for the bad news...we only stayed one night at the end of a longer trip down the coast...we regretted that we only had one night at El Faro.
Great location, the staff was very nice! My only complaint was that the elevator malfunction and they took almost two days to repair it, other than that, excellent!!
Pros: Great security, nice pool, nice room, excellent location, Starbucks within one min walk, nice patio area and super cold a/c. We felt very safe the entire time. Very good restaurant selection nearby and Walmart groceries within like 6 blocks. Our kids loved it!
Cons: hard to find after a long flight and in the dark, only provided 1 set of bath towels and one set of pool towels for our entire 5 day stay, ocean view is obstructed by palm trees. The water pressure is very low in the showers. There is no parking for the unit in the parking garage on the property, however parking can be found on the street (white curbs not yellow) about 3-4 blocks away.
Estuvo muy bien muy cĂłmodo el departamento muy buen servicio, mucha seguridad y muy amable todo el personal. Lo recomiendo ampliamente. Excelente ubicaciĂłn
Staff (Ricardo) was fantastic! He accommodated our late night delayed arrival, gave a personal tour of the property the next day, set us up with a great tour operator who came to us with VR technology and helped during various issues we had (sonâs missing stuffed animal). Overall, great experience. Condo was perfect and pool/security were excellent with an amazing central location. Go! You wonât regret the experience.
The location is perfect and the pool is nice. Would be better if they had a hot tub. The check in was very confusing as we had to go to a complete different building for it
My sisters and I loved staying at El Faro apartments. We had an amazing ocean view every morning that we could see from the main bedroom and thru the living room! The apartment has appliances like fridge, microwave, toaster, coffee maker, filtered water. It even had a medical emergency kit. This place also has a washer and drier if needed, not free, but can use for a fair small cost. El Faro is only a short walk away from the ocean and from La Quinta Avenida (a tourist like shopping and restaurant area). The service is also great, very attentive staff and concierge! Would recommend for sure!! NEED TO KNOW-- Just be aware right now the pool is being fixed so we didn't get to enjoy that part of the stay. You have to check at a different location, Bric Hotel & Spa, its near El Faro, just make sure you read the instructions upon booking. And there is also a one time extra fee $49 (also explained upon booking instructions).