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Grand Sunset Princess - All Inclusive

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sunset Princess - All Inclusive

Sundeck
Aerial view
Front of property
On the beach, white sand, free beach shuttle, free beach cabanas
Aerial view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa

Explore the area

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    13 min walk
  • Gran Coyote Golf
    7 min drive
  • El Camaleón Mayakoba Golf Course
    8 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    24 min drive

Room options

View all photos for Super Saver

Super Saver

Super Saver

  • 47.56 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

Free minibar, in-room safe, desk, blackout drapes

Family Club Room - Pool Access, Pool View

  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Free minibar, in-room safe, desk, blackout drapes

Family Room

  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CA $257
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CA $314 total
includes taxes & fees
5 Dec - 6 Dec
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About the area

Playa del Carmen

On the beach.Within 3 miles (5 km) of this Playa del Carmen property, you'll find Playa Xcalacoco and Gran Coyote Golf. El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 13 min walk - 1.1 km
  • Gran Coyote Golf - 7 min drive - 4.0 km
  • El Camaleón Mayakoba Golf Course - 8 min drive - 4.1 km
  • Punta Esmeralda Beach - 22 min drive - 7.8 km
  • Playa del Carmen Main Beach - 26 min drive - 9.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 672 guestrooms or units
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • In-room child care (surcharge)
  • Playground
  • Separate living room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 9 restaurants
  • 3 swim-up bars, 2 beach bars, 3 poolside bars and 9 bars/lounges
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 12 outdoor pools
  • 2 outdoor tennis courts
  • 4 spa tubs
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis
  • Water park access (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Sunset Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1115 out of 2421 reviews" "
Rating 8 - Good. 643 out of 2421 reviews" "
Rating 6 - Okay. 384 out of 2421 reviews" "
Rating 4 - Poor. 142 out of 2421 reviews" "
Rating 2 - Terrible. 137 out of 2421 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was vary comfortable
Stayed 5 nights in Oct 2024

6/10 Okay

ezequiel

Stayed 4 nights in Aug 2024

8/10 Good

JENNIFER, Urbandale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful! Staff was superb! Food was mediocre.
Stayed 5 nights in Sep 2024

8/10 Good

Hristo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Large property, fairly well maintained. Well staffed. Staff is good and friendly. Rooms cleaned daily. Kids club hours not as convenient as other similar resorts. Kids club closed between 1pm and 3pm and then again after 4:45pm. Food at the buffet was on the lower side of quality. Restaurant food was good. Drinks watered down.
Stayed 8 nights in Aug 2024

10/10 Excellent

Meera Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Jitender

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the calmness of this area and how well you are treated by staff members, overall this is a very relaxing and fun place to spend time at.
Stayed 9 nights in Aug 2024

6/10 Okay

Rafael, CUTLER BAY

Travelled with family
Liked: Cleanliness, amenities
The reality is that they have mixed feelings about this stay; our checking process was not ok; it is a very large place that requires you to wait for a car to drive you around.
Stayed 4 nights in Aug 2024

10/10 Excellent

Suvaschandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice area and everything is nearby accessible
Stayed 7 nights in Aug 2024

10/10 Excellent

diana lizbeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2024

6/10 Okay

Sergio

Travelled with partner, Travelled with group
Liked: Amenities
This last trip I took was from Aug 12-19th. I stayed on the princess sunset side. Check in was horrible, not to mention it was extremely hot. It just appeared the staff were taking their sweet time. I waited in line for at least 20 minutes. Not to mention I was the only one in line. The property looked beautiful with all the natural flowers and landscaping. I noticed one of the building appeared to have part of the roof coming off. This was probably only cosmetic but still it gives a an off look. For the most part, this hotel was clean however there were lots of lemur looking animals all over the hotel. This little rats were jumping in and out of the trash and at times were stealing food from other tourist. It was cute at first, but got annoying very quick. I love that there is very easy access to the beach. It was nice. The food was avarage, nothing special except for the Miso Restaurant. That restaurant was amazing. The other complaint I had was the restroom shower had no hot water. I had to take David Goggin showers every morning shake my head. The AC in our room worked well but there was not adjustment to it. It was either freezing or it began getting warm. Overall, for the price this was a good choice!
Stayed 7 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Ruchika

Stayed 4 nights in Aug 2024

4/10 Poor

Amit

Disliked: Cleanliness, property conditions & facilities
Overall experience was terrible!
Stayed 5 nights in Aug 2024

2/10 Terrible

Rajesh

Travelled with family, Travelled with group
Disliked: Cleanliness
Found Cockroach in the room. Do not leave patio doors open. Racoons intend to walk into your room and eat what ever they find and trash room. Also black snake around 3foot long in the patio. Be careful and truly check the rooms. Staff was friendly. Almost same food in buffet everyday.
Stayed 4 nights in Aug 2024

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice just missing some over the top amenities that you get at aome other resorts
Stayed 5 nights in Aug 2024

10/10 Excellent

Jairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation. Food and drinks were plentiful with a lot of options. If u use your in room safe be sure to lock it!
Stayed 7 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service..
Stayed 3 nights in Aug 2024

8/10 Good

Bassem

Travelled with family
Liked: Cleanliness, staff & service
Overall is good. The animals are disgusting
Stayed 5 nights in Aug 2024

6/10 Okay

Katya

Travelled with family
Liked: Cleanliness, staff & service, amenities
I think this resort is overrating because the food is so-so. I was told by some guests that stayed there multiple times the food used to be much better but not anymore. They have great ingredients meats, vegetables but the food is just not good untasted. Also the rooms should be remodel. Service great. The beach is very rocky difficult to walk through.
Stayed 7 nights in Aug 2024

10/10 Excellent

Luis E, JERSEY CITY

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is that other guest place there towels all day at the pool while they are at the beach for hours. That’s not fair , I believe that everyone show enjoy both the beach and the pool. There is no reserve your spot for later. Let others enjoy !!
Stayed 9 nights in Aug 2024

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024