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Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property
3-star beachfront hotel near Quinta Avenida, connected to a shopping center

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Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Property grounds
Exterior
Standard Room, 2 Double Beds, Ocean View
Exterior
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • 3D Museum of Wonders
    ‪3 min walk‬
  • Calle 12
    ‪4 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | In-room business centre

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room - Garden View

Standard Room - Garden View | View from room

Standard Room - Garden View

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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4.0 out of 5, Very good, (1004)
The price is CA $121
per night
CA $151 total
includes taxes & fees
7 Mar - 8 Mar
The Palm at Playa

About the area

Playa del Carmen

On the beach.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Frida Kahlo Museum are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk
  • Central Square - 4 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Mamitas Beach - 10 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fusion Beach Bar Cuisine - ‬2 min walk

About this property

Pelicano Inn Playa del Carmen - Beachfront Hotel

3-star beachfront hotel near Quinta Avenida, connected to a shopping center
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace.

This 3-star Playa del Carmen hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1990
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Pelicano Inn Playa del Carmen - Beachfront Hotel offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Hair dryers and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:30 AM: USD 10-20 for adults and USD 10-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • Free beach club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 4 stairs to reach property
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Pelicano Inn Playa del Carmen - Beachfront Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pelicano Inn
Hotel Pelicano Inn Playa del Carmen
Pelicano Playa del Carmen
Hotel Pelicano Inn
Pelicano Del Carmen Beachfront
Pelicano Inn Playa del Carmen Beachfront Hotel
Pelicano Inn Playa del Carmen - Beachfront Hotel Hotel

Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 95 out of 251 reviews
Rating 8 - Good. 83 out of 251 reviews
Rating 6 - Okay. 43 out of 251 reviews
Rating 4 - Poor. 17 out of 251 reviews
Rating 2 - Terrible. 13 out of 251 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jose

Liked: Cleanliness, staff & service
The only feedback, they don’t have there own parking
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent staff. Can improve by obtaining a power plant as when we arrived was no power and we had to wait about 3 to 4 hours, could not check in, could not entered the room until power can back. No compensation for the inconvenience.
Stayed 1 night in Nov 2024

6/10 Okay

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Krister

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and a feeling of security due to the diligent monitoring of the properties staff. Satisfied with the cleanliness of the property. Happy with the amount of support infrastructure in the vicinity of the property, including transportation, shopping and dining. Friendly and helpful staff.
Stayed 9 nights in Oct 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach close to all the restaurants and quiet loved it
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana Luisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

4/10 Poor

Diana Atef Noshy Labeb

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good service until i got very bad breakfast in one day then i told the manager he was helpful he made for us next day very good service. And my 3 years baby love it too
Stayed 14 nights in Oct 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the beach walking distance made it very pleasant stay, clean safe and welcoming I highly recommend!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Andres R

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I like the fact that is in front of beach
Stayed 5 nights in Sep 2024

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service and price! Will return!
This little boutique hotel is a total gem. All staff, from front desk to restaurant to security people, is super friendly and helpful. It's right on the beach, easy availability of beach chairs, umbrellas, towels. You are a few steps from the "5a Avenida" with tons of restaurants, bars, etc. Surprisingly, we could not hear any of the noise from it at night. The breakfast that's included is great; you get your choice from their full breakfast menu that includes Mexican dishes (chilaquiles, huevos rancheros, etc) or more international fare (avocado toast, eggs benedict, etc). Our group of 5 reserved one beachfront room and one beach-view room and we could not be happier with what we got for the moderate price that we paid. There is a convenient affordable parking lot a couple blocks away (10th Av and 10th St ). There are only a few minor "negatives": There's a lot of light coming into the rooms at night; blackout curtains would be great! There are rocks at the bottom as you enter the water so you have to be careful to not stumble or scratch your feet on them. The hotel was a little hard to find...Google maps lead us to a random spot several blocks away; probably because the streets right around the hotel are pedestrian only. So, whether you drive or take an Uber there, you'll need to walk a couple of blocks with your luggage. Also, the inside of the hotel has several steps with no handrails that were a little hard to navigate for our older relatives, especially at night.
Stayed 4 nights in Sep 2024

6/10 Okay

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dinael, Salinas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right on the beach
Stayed 2 nights in Aug 2024

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like the hotel to have parking lot.
Stayed 2 nights in Jul 2024

8/10 Good

Karla Maria Urias

Stayed 8 nights in Jul 2024

10/10 Excellent

Regiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Great location beach front and walking distance from the bus station. Friendly staff went above and beyond to accommodate all our needs. Delicious local breakfast included made to order and fresh. Perfect beach front Bar to seat and relax at the end of the day enjoying the view. The only pitfall was the Jacuzzi on the 'honeymoon' suite that was not operational, but the views from up there compensated. Will definitively be back!!
Beautiful View from the Honeymoon suite!
Stayed 3 nights in Jul 2024

2/10 Terrible

Guadalupe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Silverio

Liked: Cleanliness, staff & service, property conditions & facilities
Is located at shore of the beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo De Jesus

Stayed 1 night in Jun 2024

10/10 Excellent

Rosemary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited this hotel 35 years ago, needless to say, so much of the surrounding area has changed. But the hospitality and feel of this quiet little gem was remarkable. The front desk staff did an exemplary job of giving assistance in a variety situations. The wait staff for breakfast were quick, efficient and friendly. There was a security guard on hand at all hours. The cleaning staff was friendly and for the most part invisible. The rooms are quite zen and clean. We had a spectacular view of the ocean. The hotel provided beach chairs, umbrellas, clean beach towels each day, and great little open air grass topped shade huts. Each room had wi-fi and television that took a little work to figure out but the staff was more than happy to quickly assist. The open air restaurant offered an incredible view and fine options for an inclusive breakfast. I can't emphasize enough how welcome the staff made us feel, quite refreshing after a an action packed day of travel. I say this hotel is a gem and I couldn't be more sincere. This area of Mexico has been inundated with massive high rise swank glittery hotels/resorts that tend to feel sterile. The Pelicano hotel is a throw back to the day when going on vacation was meant to be relaxing and the people who were responsible for your comfort actually cared. If you are looking for an intimate and friendly stay without all the hype, this is your hotel. Keep in mind, it is still the Mexican Riviera and it is at times noisy, but worth it.
Stayed 6 nights in Apr 2024

8/10 Good

pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No public phone
Stayed 10 nights in Apr 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 4 nights in Apr 2024

8/10 Good

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met our needs.
Our stay met our needs. The restaurant breakfast was good, service was great from all staff, even even booked a day early on accident and didn't check in on time. We would've liked having lounge chairs on our patio as well as the beach. The beds were decent though a bit firm for some of us. We felt safe on hotel property and appreciated having a mini fridge. Ventilation in the bathroom would've helped with humidity and smells. We turned off the AC when we were gone all day and the room smelled unpleasant until the AC basically filtered the air. Two keys instead of only one would've been helpful.
Stayed 7 nights in Apr 2024

10/10 Excellent

THERESA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was basic but very clean. Sheets were on bed but not a blanket and it does say that in amenities. The staff was absolutely great, helpful and very friendly! The restaurant attached to hotel had great food and great service. If I was going back to that area, I would stay there again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great except that the little fridge in the room wasn’t working, otherwise it was all good and the staff was exceptional
Stayed 1 night in Apr 2024

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great Location
Stayed 3 nights in Mar 2024