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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Poolside bar
View from room
On the beach, white sand, beach cabanas, beach towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Room service
    Room service

Explore the area

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    7 min drive
  • Gran Coyote Golf
    8 min drive
  • Tres Rios Ecopark
    9 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    44 min drive

Room options

View all photos for Ocean Front Swim Out King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front Swim Out King Suite

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite

Premium bedding, down comforters, free minibar, in-room safe

1 King Bed Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Run of House

Premium bedding, down comforters, free minibar, in-room safe

Run of House

  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for 2 Double Bed Suite

Premium bedding, down comforters, free minibar, in-room safe

2 Double Bed Suite

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean View King Suite

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

Premium bedding, down comforters, free minibar, in-room safe

Pool View Swim Out King Suite

  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front Private Pool King

  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Tropical View Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front King Suite

  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front One Bedroom Master King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front One Bedroom Master King Suite

  • 96 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

Premium bedding, down comforters, free minibar, in-room safe

Tropical View King Swim Out Suite

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

Premium bedding, down comforters, free minibar, in-room safe

One Bedroom Master Suite King

  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Tropical View King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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All-inclusive
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About the area

Playa del Carmen

Beachside getaway.A stay at this Riviera Maya property places you within 6 miles (10 km) of Maroma Beach and 9 miles (15 km) of Quinta Alegría Shopping Mall. Xplor Theme Park and Xcaret Eco Theme Park are within 12 miles (20 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 8 min drive
  • Tres Rios Ecopark - 9 min drive
  • Playa Xcalacoco - 19 min drive
  • Maroma Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Black & White - ‬8 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪Coco Café - ‬1 min walk
  • ‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the free beach club on site and cabanas (surcharge) for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hyatt Zilara Riviera Maya Adults Only All Inclusive like an outdoor pool and complimentary bicycles.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a spa tub, a fitness center, and a garden. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hyatt Zilara Riviera Maya Adults Only All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 291 guestrooms or units
  • 5 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 6747 sq ft of conference space
  • 627 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Karaoke
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, German, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Beach yoga
  • Bike parking
  • Billiards/pool table
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness center
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Karaoke
  • Outdoor pool
  • Shopping
  • Spa tub
  • Table tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 54
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 52-inch TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 407 out of 639 reviews" "
Rating 8 - Good. 129 out of 639 reviews" "
Rating 6 - Okay. 61 out of 639 reviews" "
Rating 4 - Poor. 25 out of 639 reviews" "
Rating 2 - Terrible. 17 out of 639 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jackelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

YAIMA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There are only two restaurants, so there are not too many options
Stayed 1 night in Jul 2024

10/10 Excellent

Colton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was beautiful and very well kept workers were always around if needed and staff were very polite and welcoming.
Stayed 8 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

2/10 Terrible

Timothy D

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Within less than 2 days I became extremely ill due to the lack of cleanliness and air filtration in the rooms. Food options are very limited and reservations are required even though this a small resort. Wild animal will approach you while dining or sleeping. Bar options are limited and watered down. Pushy staff, unpleasant food options. Would not recommend staying at this location
Stayed 4 nights in Aug 2024

4/10 Poor

Jerrell

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
I disliked that 2/3 of my party left extremely sick. The drinks seems watered down, the food was subpar at best, the air filters in the rooms needed to be changed(which caused the sickness in the party). The only things I loved about the property were the unique beach access and cabanas, the relaxation experienced on the beach, the cafe, and how down to earth the staff was.
Stayed 4 nights in Aug 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent!! Super clean! The staff was wonderful !! I love the coffee shop, and I love any way I turn sight looks wonderful full of o plants !! Green on every corner i can see
Stayed 9 nights in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Corey Leigh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed and they try and provide a lot of activities. The night life was lacking and since it’s far from town, you are pretty stuck with what they have to offer. Overall we enjoyed ourselves and our stay but this is not the place to party. The hotel was pretty quiet.
Stayed 3 nights in Aug 2024

8/10 Good

Janusz, Riverwoods

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant medium-sized resort. Good food and nice service. I was there for the second time and will probably go there again.
Stayed 7 nights in Jun 2024

8/10 Good

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed May 2024 & had a great time. Property is smaller compared to some resorts but still had a good amount of food options, make sure to make reservations for the 2 nicer restaurants (Japanese & Italian) when you arrive. The resort is quiet in comparison to other resorts we have stayed at with everything but the sports bar closing down at 8:00pm, so if you are looking to relax this is a great adults only resort. Resort is on the beach with plenty of loungers, overall the beach is nice (yes there is sargassum but all the beaches on this side of Mexico have it) and the ocean is a easy to walk into. Pools were nice, one side was quiet & the other side had music with a bar so it had party vibes. Food was good at all restaurants/buffet & the coffee shop had yummy treats. I saw a review that said unless you ask for specific liquor they will give you bottom shelf but it was hard to figure out what the all inclusive top shelf was & bartenders wouldnt really tell us but finally figured out if you ask for chilled silver tequila shots it will be Don Julio silver so we stuck with that. It's about a 45minute drive from the airport/Cancun hotel zone ($50 Taxi) or a 25 minute drive south to Playa Del Carmen ($30 Taxi) After check in they will hand you off to someone trying to sell you on their Hyatt timeshare/hotel club but nicely let them know that we werent interested & was not approached again. There are 2 smoking sections which can be a bit of a walk depending on where your room is.
Stayed 5 nights in May 2024

10/10 Excellent

Saul Barrientos, Lawton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, everybody servicial, facility in great conditions, it is noticed the effort to maintain it.
Stayed 5 nights in Aug 2024

10/10 Excellent

Stevana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get away!
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephen J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a summer trip for just two. We found the adults only Hyatt Zilara to be romantic, quiet, relaxing and very beautiful. The rooms were comfortable and we slept amazingly in the beds. The food was delicious in all the restaurants. The staff was outstanding always being available and welcoming. The beaches were clean and not crowded. We found the value we received for the experience was very good. We will book this trip again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Geoffrey, New York City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food 10/10. Service/ room service 10/10. Pool/beach 10/10. Restaurants 10/10 portions aren’t huge but it was perfect for me and my wife. Drinks 10/10. Entertainment 10/10. Customer service 10/10. I had a swim up room 10/10. Housekeeping 10/10. cleanliness 10/10. This place isn’t for partying hard or as the young crowd says turn up. This resort is great from getting away from home to unwind from the day-to-day routine. Even the travelers were great people. Very sociable and nice. The one thing you do have to be aware is if you have a swim up suite you need to lock your door from the pool swim up the raccoons will open the door and will enter your room and eat your food if you leave anything behind. Must lock the door. The views of this resort is beautiful. It’s not a huge resort so no need to walk far for anything. My wife loved it and wants to return soon. Truly amazed with this place. Poolside? Cabanas are great but with charge which includes a butler for the day. They will bring your drinks food etc. though it was my birthday, the staff was very nice came out with balloons and a bottle of alcohol with a big Mexican hat and sang me happy birthday by the poolside very nice of them. Pool activities were fun and funny. I’ve never was the type to attend any activities in this one I did especially the pool aerobics. Traveler crowd was a bit older and very few young people there. But everyone really seemed to enjoy their time here. Definitely coming back here. Everything is incl
Stayed 5 nights in Jul 2024

10/10 Excellent

Danielle

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Baldeep Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was too good,great property with lots of food options and very polite staff..
Stayed 5 nights in Aug 2024

8/10 Good

Calisha Shauntay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed during hurricane Beryl and staff kept us informed on plans for safety and evacuation needed. The property was very quiet though. The main pool and bars shut down pretty early. Overall a great experience.
Stayed 6 nights in Jul 2024

10/10 Excellent

Lakenua

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Ma
Stayed 4 nights in Jul 2024

8/10 Good

Tiffany B.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Staff was amazing. Only one issue .. MY ROOM WAS NOT CLEAN!
Stayed 4 nights in Aug 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort, ideal for couples looking to get away from busy lives and go somewhere quiet. Staff was always pleasant, eager to wait and provide services. I enjoyed how easy it was to get around the grounds. Food was good, we enjoyed the breakfast and lunch options. Dinner was okay, two evening restaurants plus room service. I would recommend a third restaurant. Our swim out pool room was great.
Stayed 4 nights in Jun 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty
Stayed 7 nights in Jul 2024

8/10 Good

Laura

Stayed 6 nights in Jul 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place if you are looking for rest and relaxation. It is not a wild party situation which is exactly what my husband and I were looking for. The service was phenomenal.
Stayed 4 nights in Jul 2024

10/10 Excellent

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place !
Stayed 6 nights in Jul 2024