10/10 Excellent
Alon
Travelled with family
1 Sep 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alon
Stayed 10 nights in Aug 2024
Mareazul
4.5 star property
4.5-star beachfront resort near Playa del Carmen Main Beach
Choose dates to view prices
Photo gallery for Mareazul
Reviews
1010 out of 10
Exceptional
Popular amenities
- On private beach
- Bar
- Pool
- Breakfast available
- Hot tub
- Room service
Explore the area
Mareazul Beachfront Resort, 335 NORTE, Playa del Carmen, QROO, 7710
- Punta Esmeralda Beach8 min walk
- Playa 8817 min walk
- Playa Xcalacoco10 min drive
- Playa Del Carmen, Quintana Roo (PCM)14 min drive
Room options
View all photos for Superior Penthouse
Superior Penthouse
- Ocean view
- Sleeps 6
- 1 King Bed and 2 Double Beds
View all photos for Luxury Villa
Luxury Villa
- Resort view
- Sleeps 6
- 1 King Bed and 2 Double Beds
View all photos for Premium Villa
Premium Villa
- Sleeps 10
- 2 King Beds and 4 Double Beds
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About the area
Playa del Carmen
On the beach.Your stay at this Grand Coral resort places you within 3 miles (5 km) of Quinta Avenida and Playa del Carmen Main Beach. Also, Punta Esmeralda Beach is within half a mile (1 km) and Playa 88 is within 2 miles (3 km).
What's nearby
- Punta Esmeralda Beach - 8 min walk
- Gran Coyote Golf - 7 min drive
- Quinta Avenida - 7 min drive
- Mamitas Beach - 9 min drive
- Playa del Carmen Main Beach - 10 min drive
Getting around
- Cancun Intl. Airport (CUN) - 42 min drive
Restaurants
- La Laguna - 6 min drive
- La Palapa del Sol - 9 min walk
- El Templo - 6 min drive
- Naos - 14 min walk
- Los Lirios - 16 min walk
About this property
Mareazul
4.5-star beachfront resort near Playa del Carmen Main Beach
Simply walk outside to feel the sun on your face at the sand beach. Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and umbrellas. At Mareazul you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
A free manager's reception is offered daily. There are 2 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a children's pool, and a steam room. Free self parking is available.
Smoking is allowed in designated areas at this 4.5-star Playa del Carmen resort.
- 1 guestroom or unit
- 2 dining venues
- 2 bars on the beach
- 2 bars by the pool
- 2 bars or lounges
- 3 coffee shops
- Meeting rooms
- 1000 sq ft of conference space
- 93 sq m of conference space
- Manager's reception (free)
- Deli
- Cabanas on the beach (surcharge)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Cabanas by the pool (free)
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Business facilities
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Library
- Convenience store
- Terrace
- Garden
- BBQ grill(s)
- Outdoor picnic space
- Gift shop
- Television in lobby
- ATM
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
- Water dispenser
- Lockers available
- Swim-up bar
Air-conditioned accommodations at Mareazul offer washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 47-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include espresso makers and safes. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Mareazul has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Languages
English, French, Spanish
Property amenities
Family friendly
- 5 outdoor pools
- Children's pool
- Dining table
- DVD player
- Fence around the pool
- Free water park access
- Grocery/convenience store
- Laundry facilities
- Lazy river
- Pool gate
- Separate dining area
- Snack bar/deli
- Soundproofed rooms
- Washer/dryer
- Waterslide
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, uncovered self parking on site
- Wheelchair-accessible parking and van parking available
Food and drink
- Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 150-400 for adults and MXN 150-400 for children
- 2 restaurants and 3 coffee shops
- 2 beach bars, 2 poolside bars, 2 bars/lounges and 1 swim-up bar
- Free daily reception
- Room service available
- Coffee/tea in common area(s)
Things to do
- 5 outdoor pools
- 2 hot tubs
- Fitness classes
- Beach volleyball
- Beach yoga
- Children's pool
- Free beach club
- Free water park access
- Full-service spa
- Lifeguards on site
- Sauna
- Shopping
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible shuttle
- Braille signage
- Elevator
- Elevator door width (inches): 36
- Front entrance ramp
- Grab bar in shower
- Shower grab bar height (inches): 36
- Handrails in hallways
- Hallway handrail height (inches): 36
- Handrails in stairways
- Stairway handrail height (inches): 36
- Magnifying mirror
- Pool access ramp on site
- Stair-free path to entrance
- Tile flooring in room
- Valet for wheelchair-equipped vehicle
- Well-lit path to entrance
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible vanity height (inches): 36
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- 1 on-site accessible parking spaces
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
Room amenities
Entertainment
- 47-inch Smart TV
- Cable channels
- DVD player
- DVR
- Hulu
- Netflix
- Premium channels
- Streaming services
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
- Down comforter
- Egyptian cotton sheets
- Fan
- Heating (climate-controlled)
- Pillow menu
- Premium bedding
- Tempur-Pedic bed
Bathroom
- Designer toiletries
- Hair dryer
- Hydromassage showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Food and drink
- Coffee/tea maker
- Dining room
- Dining table
- Electric kettle
- Espresso maker
- Free bottled water
- Local meal delivery service
More
- Chef
- Desk
- Desk chair
- Free newspapers
- Guidebooks/recommendations
- In-room massage
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop-friendly workspace
- Laundry detergent
- Local maps
- Mobile key entry
- Office
- Restaurant dining guide
- Safe
- Separate sitting area
- Soundproofing
- Washer and dryer
- Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in fee: MXN 400 for check-in between 6:00 PM and midnight
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The property charges 5 percent for credit card payments
Guests will receive an access code
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Expedia App Message mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Access code, staffed front desk
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cleaning fee: MXN 1500 per accommodation, per stay
- Utility fee: MXN 340 per accommodation, per night
- Resort fee: MXN 1000 per accommodation, per stay
The resort fee includes:
- Beach towels
- Business center/computer access
- Concierge service
- Fitness center access
- In-room bottled water
- Pool access
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: approximately MXN 150 to 400 for adults, and MXN 150 to 400 for children
- Late check-in fee: MXN 400 for check-in between 6:00 PM and midnight
- Credit card charges are subject to a surcharge of 5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, mobile payments, Apple Pay, and PayPal. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
We should mention
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Property is also known as
Mareazul Resort
Mareazul Playa del Carmen
Mareazul Resort Playa del Carmen
Mareazul Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness