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Residence Inn by Marriott Playa del Carmen

3.5 star property
3.5-star hotel near Centro Maya Shopping Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Rooftop terrace
Golf
Studio, 1 King Bed with Sofa bed, Balcony, Garden View
In-room safe, laptop workspace, blackout drapes, soundproofing

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Centro Maya Shopping Center
    10 min walk
  • Playacar Golf Club
    19 min walk
  • Xaman Ha Aviary
    4 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    3 min drive

Room options

View all photos for Studio, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed

  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Golf View

Suite, 2 Bedrooms, Balcony, Golf View | Living area

Suite, 2 Bedrooms, Balcony, Golf View

  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Garden View

Studio, 2 Queen Beds, Balcony, Garden View

Studio, 2 Queen Beds, Balcony, Garden View

  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Garden View

Studio, 1 King Bed with Sofa bed, Balcony, Garden View

Studio, 1 King Bed with Sofa bed, Balcony, Garden View

  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds

  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Playa del Carmen

Playacar stay.With a stay at this Playacar hotel, you'll be within half a mile (1 km) of Centro Maya Shopping Center and 2 miles (3 km) of Playacar Golf Club. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 miles (5 km).

What's nearby

  • Playacar Golf Club - 19 min walk
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪RIU Lupita Resort - ‬16 min walk
  • ‪Starbucks - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

3.5-star hotel near Centro Maya Shopping Center
Residence Inn by Marriott Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Playa del Carmen.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2021
  • Continental breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 poolside bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille signage
  • Elevator
  • Elevator door width (inches): 49
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Griddle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Wet bar

More

  • Connecting rooms available
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 887 reviews" "
Rating 8 - Good. 145 out of 887 reviews" "
Rating 6 - Okay. 47 out of 887 reviews" "
Rating 4 - Poor. 20 out of 887 reviews" "
Rating 2 - Terrible. 40 out of 887 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Guido

Stayed 1 night in Aug 2024

10/10 Excellent

Maria G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy comodo. El personal de lo mejor el desayuno excelente 👌
Stayed 8 nights in Aug 2024

10/10 Excellent

Baruch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque fue solamente una noche, me sorprendió la atención y las instalaciones, créanme que volvería y tomaré en cuenta este concepto de hospedaje. Excelente servicio, calidad y atención en los alimentos
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop pool! Easy access to all activities.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

10/10 Excellent

JESUS MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel
Excelente
Stayed 1 night in Jul 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great week in Playa Del Carmen
This hotel was a great place for our family of 26 to stay during our week long vacation. The staff was great. The breakfast each morning was wonderful! The 2 bedroom room had full kitchens and 2 bedrooms. They were clean and comfortable. Would recommend. Rooftop pool was nice.
Stayed 7 nights in Jul 2024

8/10 Good

Jennefer

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room didn't had shower curtain nobody ever came to put one we wasn't in the room for much because we was always outside doing activities and the room temperature always was lock I had to call everyday so they can unlock the thermostat so I can change the temperature .The staff was all amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Family trip
We spent 7 nights here. Staff was very helpful and friendly. Breakfast each morning was excellent variety and very good. Rooms were spacious and cleaned daily. Would recommend highly. Only downside is you need to have transportation to get to Playa Del Carmen. No walkable streets near by.
Stayed 7 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

james

Liked: Cleanliness, property conditions & facilities
Stayed 13 nights in May 2024

10/10 Excellent

fredy

Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Stayed 4 nights in Jun 2024

2/10 Terrible

Ciro

Stayed 4 nights in Jun 2024

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is the best location for a family travelling with small kids
Stayed 1 night in Jun 2024

8/10 Good

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

10/10 Excellent

aracely

Stayed 1 night in May 2024

10/10 Excellent

Raul A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instalaciones bien, pero Alimentos muy poco nivel.
EN general muy bien en las instalaciones, pero hay un tema importante: el desayuno deja mucho que desear, ha bajado muchísimo la calidad de los alimentos. Y por cierto los jugos de naranja que ofrecen saben a plástico, son demasiado artificiales.
Stayed 1 night in May 2024

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Guido

Stayed 1 night in May 2024