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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
5-star beachfront property with 6 outdoor pools

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Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club
On the beach, white sand, sun loungers, beach umbrellas
Premium bedding, down comforters, free minibar, in-room safe
Reception
6 outdoor pools, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Xoximilco
    ‪13 min drive‬
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Junior Suite Swim Out

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Swim Out

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

  • 484 sq m
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • 319 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club | Terrace/patio

Luxury Junior Suite Ocean Front Swim Out Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Outdoor wedding area

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
3.5 out of 5, Good, (1389)
The price is CA $660
per night
CA $660 total
includes taxes & fees
18 Mar - 19 Mar
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

About the area

Puerto Morelos

Beachside getaway.At this Puerto Morelos property, you'll be within 9 miles (15 km) of El Tinto Golf Course and 12 miles (20 km) of Ventura Park Cancun. Puerto Morelos Town Square is 12.9 mi (20.8 km) away.

What's nearby

  • El Tinto Golf Course - 14 min drive
  • Moon Palace Golf Club - 15 min drive
  • Petempich Bay - 17 min drive
  • Puerto Morelos Beach - 22 min drive
  • Puerto Morelos Town Square - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬16 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬1 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬19 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5-star beachfront property with 6 outdoor pools
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 3 swim-up bars, and 10 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club, and a children's pool.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 1005 guestrooms or units
  • 9 levels
  • 12 dining venues
  • 4 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 10 bars or lounges
  • 2 coffee shops
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–11:30 AM
  • 12 restaurants and 2 coffee shops
  • 3 swim-up bars, 4 beach bars, 3 poolside bars and 10 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 6 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • MP3 dock
  • Plasma TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 3.88 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 663 out of 1373 reviews
Rating 8 - Good. 330 out of 1373 reviews
Rating 6 - Okay. 169 out of 1373 reviews
Rating 4 - Poor. 93 out of 1373 reviews
Rating 2 - Terrible. 118 out of 1373 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

YANIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Dec 2024

2/10 Terrible

Joshua

Travelled with family
Disliked: Staff & service, amenities
Drinks and food are terrible. Any worthwhile activities are an upcharge even for diamond club.

2/10 Terrible

Tanya

Travelled with family
Disliked: Staff & service, amenities
Diamond club is a total waste of money. All of our reservations were messed up and no attempt was made to correct or at least offer something for the mistakes. Food was terrible. Butlers unhelpful. Management was unhelpful.
Stayed 4 nights in Nov 2024

4/10 Poor

Tanya

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Diamond club is a total waste of money. All of our reservations were messed up and no attempt was made to correct or at least offer something for the mistakes. Food is terrible. Drinks are watered down. Upcharge for everything.

10/10 Excellent

Xin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, super family friendly. There is a show & activity every night and day that’s kids friendly. Splash park, pool, restaurants, everything is great, impressed with this smooth operation at this scale. Staff are super nice and helpful!
Stayed 7 nights in Nov 2024

2/10 Terrible

SEDIGHEH GHOOBDAR

Disliked: Staff & service
Terrible
Stayed 6 nights in Nov 2024

2/10 Terrible

Iman

Disliked: Amenities
Terrible
Stayed 6 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 5 nights in Nov 2024

10/10 Excellent

Lusine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good experience at this resort. Food was excellent. Staff is friendly and very helpful. Shows were very nice and entertaining. WiFi connection could have been better, but didn’t affect anything major (Royalton app sometimes was difficult to use because of the bad connection).
Stayed 5 nights in Nov 2024

10/10 Excellent

Hila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is the best all inclusive I've been in Cancun traveled with 2 kids 8 & 1.5 ( big gap i know ) both had so much fun! the food is great , the hotel is clean the slides , kids club the pools and beach were amazing and especially the staff , really top notch customer service , highly recommended, we will be back every year ( if not before ), muchas gracias!
Stayed 5 nights in Nov 2024

6/10 Okay

Kelly Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place for kids. A bit to Americanized for my liking. Did have a lizard in the room, they sent maintenance instead of changing our room. Biggest complaint was the reservation process was terrible for the restaurants in the evening. That was very frustrating!!
Stayed 4 nights in Nov 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So-so
Overall is was nice, not sure it was worth the cost though. Food was terrible and lines were long. Check in process took a long time. We were given a 600$ resort credit which was basically a coupon book that had too many restrictions and made it hard to use. Alcohol was very watered down. Staff was excellent. Resort was clean. Reservations were needed for everything even the kids activities.
This was the ‘ham’ on my sandwich, which I’m pretty sure is just a sliced hotdog
Stayed 7 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many nice pools. Lots of pool beds.
Stayed 5 nights in Nov 2024

2/10 Terrible

DUO MIKA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

gabriella

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
It was kind of a weird experience to be honest. Our daily point of contact gave us wrong info on day 1- We were told we were in "Diamond club" to later be told by multiple pool attendants we were allowed to be in certain pools. We felt pressured to choose the restaurant for the night upon arrival as well so felt rushed in a way. He also forgot to put in our reservation on night 3 and we had to wait 1 hour to be seated. Every single restaurant felt severely under staffed. On day 1 we just wanted a quick lunch after arriving to the hotel, but they don't serve lunch at the sports bar and the bartenders didn't acknowledge us almost at all. (Head down kind of bartender experience.) Bartender told us to put our order in with the host. Every single restaurant the food was unfortunately mediocre. Minus the pizza at the italian restaurant was pretty good. Asking for transportation took so many steps to verify and we never quite had the right info. it was always "Yes come to the lobby" but then no one knowing what the deal was regarding transportation or helping with our room accommodations, which got messed up as well. We reserved a ocean view room and then same POC said we were getting "upgraded" to swim up pool room. The room had zero privacy and no ocean view. Had to ask to change, a 2nd employee told us our POC moved us to this room because the hotel accidentally overbooked the hotel and no ocean view rooms left. We got moved the next day. I wish I had better things to say!
Stayed 5 nights in Nov 2024

6/10 Okay

Abhinav

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bad checkout and agave restraunt management.
Stayed 4 nights in Nov 2024

10/10 Excellent

Arman

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Our stay at Royalton Splash Riviera Cancun was absolutely amazing! From the moment we arrived, the exceptional service made all the difference. Krystel and Alejandro went above and beyond to ensure that every aspect of our visit was perfect. Their warmth, professionalism, and genuine care stood out and made our experience truly unforgettable. The resort itself is stunning, with incredible amenities, delicious food, and pristine surroundings. But it’s the kindness and attentiveness of the staff, especially Krystel and Alejandro, that made our vacation extraordinary. Thank you for making our stay so special—we can’t wait to return! Highly recommend this resort to anyone looking for a luxurious and welcoming all-inclusive experience in Cancun.
Stayed 5 nights in Nov 2024

8/10 Good

tiara renee JOHNSON

Stayed 5 nights in Nov 2024

2/10 Terrible

Faramarz

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed. This was our third time to a Royalton Resort. The service and experience went from great to extremely poor this time. Poor management. The management should all be fired.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay. To each its own, you can’t satisfy everybody but I was completely blown away at the property. Krystal ,Luz and Kimbou deserve a raise. They were terrific. The food options were great. A lot to choose from. The room was great and clean. Everybody was friendly by far. I would suggest that during check out time have more representatives .
Stayed 3 nights in Nov 2024

10/10 Excellent

Neelanjna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to chill and relax. Had an amazing experience trying multiple restaurants. Great hospitality by Expedia rep- Krystle. Look forward to booking our next vacation with Expedia again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Oksana

Liked: Staff & service, property conditions & facilities
I was stay in there with my friends we love it. It was a great service. Huge pool food was good. Specially Italian restaurant the service was there so good d
Stayed 5 nights in Nov 2024

8/10 Good

mingxing

Liked: Cleanliness
Stayed 4 nights in Nov 2024