Sofía by Bunik

2.5 star property
Hotel near Playa del Carmen Main Beach in Playa del Carmen

Choose dates to view prices

Photo gallery for Sofía by Bunik

Rooftop terrace
Deluxe Loft | Private kitchen
Superior Loft
Superior Loft | Private kitchen
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪6 min walk‬
  • Mamitas Beach
    ‪11 min walk‬
  • Playa del Carmen Main Beach
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

Premium Loft

  • 50.22 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

Superior Loft

  • 50.22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Loft

  • 34.62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.Within a 15-minute walk of this Downtown Playa del Carmen hotel, you'll find Playa del Carmen Main Beach and Quinta Avenida. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 6 min walk - 0.6 km
  • Quinta Alegría Shopping Mall - 7 min walk - 0.7 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Choux Choux Cafe - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬3 min walk
  • ‪Papa Charly - ‬3 min walk
  • ‪Basic Foodie - ‬2 min walk
  • ‪Lali Pastelería - ‬2 min walk

About this property

Sofía by Bunik

Hotel near Playa del Carmen Main Beach in Playa del Carmen
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

  • 45 guestrooms or units
  • Towels for the beach
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Terrace
  • Elevator
  • No smoking on site
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Entertainment

  • 32-inch LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 695 out of 1097 reviews
Rating 8 - Good. 221 out of 1097 reviews
Rating 6 - Okay. 98 out of 1097 reviews
Rating 4 - Poor. 33 out of 1097 reviews
Rating 2 - Terrible. 50 out of 1097 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

TAUNYA, seattle

Travelled with family
Liked: Cleanliness, staff & service
Great staff. Didn't like the area. Hard to find proper coins for parking.
Stayed 6 nights in Jan 2025

10/10 Excellent

Benigno, anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice condominiums conveniently located and good value.
Stayed 3 nights in Dec 2024

6/10 Okay

Amanda

Stayed 15 nights in Dec 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio el lugar y cómoda el área de descanso y RG, agradable para pasar tu estancia, llegas caminando a la quinta avenida y muchos restaurantes y negocios locales, muy limpio, cocineta equipada, lo único malo fue el estacionamiento solo 4 lugares y muy difícil estacionarte, en general excelente lugar

10/10 Excellent

Ana

Stayed 2 nights in Dec 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location ,proximity to everything ,beach ,re
Stayed 12 nights in Dec 2024

10/10 Excellent

Moises

Stayed 2 nights in Dec 2024

8/10 Good

Sagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting much but this property delivers for the price you are paying. Would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Zach

Stayed 8 nights in Dec 2024

10/10 Excellent

rufina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property. Friendly helpful service
Stayed 1 night in Dec 2024

8/10 Good

Sungjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Suh-Victor, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Would have love for better parking option
Stayed 3 nights in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time, will be back again. Top shelf stick side.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Shakiem

It wasn’t a lot of service provided also amenities was very limited
Stayed 4 nights in Dec 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Sungjin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 out of 10
Location is very good. Receptionist was kind and helpful. Easy to go to downtown and Megamart. I stayed in room 309. Room was clean. However, hot water is not available, and water pressure is very low. Except for the water issue, it is a good hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Jeffrey Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Nchimunya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ane Kirstine, Galveston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here severap times and its 👍
Stayed 5 nights in Dec 2024

6/10 Okay

Chelsea

Disliked: Staff & service
Unprofessional customer Experience
• We mistakenly booked 6 nights instead of 7; returned two hours after checkout to find belongings removed. • Staff tried contacting us at 1:06 but stated the would remove items by 1:11 throwing them carelessly into bags. Passports and other valuables were scattered without care. • Manager was dismissive, interrupted us, and unapologetically said, “This is how we operate.” • Policy states they can charge for another night, but they claimed they couldn’t, forcing us to rebook a more expensive room online. • When we expressed our concerns, the manager said, “Go write a review; it doesn’t matter—we have a business to run.” • Rooms were okay, but the lack of professionalism and empathy overshadowed everything. If you stay here, don’t expect top-tier customer service or care for guests most of the staff didnt even greet us throughout the week.
Stayed 6 nights in Nov 2024