Downtown Playa del Carmen stay.Within a 15-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).
What's nearby
Quinta Avenida - 6 min walk
Quinta Alegría Shopping Mall - 7 min walk
Mamitas Beach - 11 min walk
Playa del Carmen Main Beach - 11 min walk
Playa del Carmen Maritime Terminal - 3 min drive
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Restaurants
Choux Choux Cafe - 2 min walk
La Ceiba de la 30 - 3 min walk
Papa Charly - 3 min walk
Basic Foodie - 2 min walk
Lali Pastelería - 2 min walk
About this property
Sofía by Bunik
Hotel near Quinta Avenida in Playa del Carmen
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.
This Playa del Carmen hotel is smoke free.
45 guestrooms or units
Towels for the beach
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Concierge
Pool or billiards table
Terrace
Elevator
No smoking on site
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Languages
English, Spanish
Property amenities
Family friendly
2 outdoor pools
Full-sized refrigerator
Kitchenette
Microwave
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
2 outdoor pools
Billiards/pool table
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 35
Wheelchair-accessible concierge desk
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
32-inch LED TV
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Food and drink
Blender
Cookware/dishes/utensils
Kitchenette
Microwave
Refrigerator
More
In-room massage
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen
Sofía by Bunik Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 619 out of 949 reviews" "
10 - Excellent
619
Rating 8 - Good. 186 out of 949 reviews" "
8 - Good
186
Rating 6 - Okay. 79 out of 949 reviews" "
6 - Okay
79
Rating 4 - Poor. 23 out of 949 reviews" "
4 - Poor
23
Rating 2 - Terrible. 42 out of 949 reviews" "
2 - Terrible
42
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
TAUNYA, seattle
Travelled with family
16 Jan 2025
Liked: Cleanliness, staff & service
Great staff. Didn't like the area. Hard to find proper coins for parking.
Great place to stay walk to everything clean safe .beds were very hard. Pool was great jacuzzi was always cold enjoy are stay very much great beach shopping 5th ave very close 4stars
Recomendado un lugar cómodo,limpio y en buena locación José y Michell del lobby muy amables gracias por sus atenciones chicos mi esposo y yo estuvimos como 15 días y nos sentimos muy aguato
We stayed at Sofia by Bunik for two nights and found it to be a calm and peaceful spot, despite some occasional noise from construction across the street. The location is perfect, making it easy to explore the area, and the price was very reasonable. The hotel was clean and offered convenient workspaces, which was great for getting some work done while traveling. Although we ended up leaving our belongings there for the entire week to hit the road, the two nights we spent were pleasant. A good option for budget-conscious travelers who need a well-located and practical place to stay.
Bugs in the shower, shortage of towels, only allowed one key for the two of us even tho it's needed to get in and out, full time day staff at the reception desk was extremely rude every day. We travel here a couple times a year and this is the first place I can say I WOULD NOT RECOMMEND!
Muy buen lugar para venir a disfrutar de las diversiones de Playa del Carmen muy limpio y el staff muy amable José siempre atento a todo hace sentir muy cómoda la estancia muy recomentado
El lugar está muy bien y el personal de lobby muy atentos José muchas gracias por tus atenciones y Michell igualmente los dos muy colaboradores el estudio muy bien muy espacioso
People at front desk were amazing. They helped me out with the parking situation and were attentive beyond their means. Would definitely go back for the staff alone.
All the staff are very friendly, the guys at reception always help you
Adoracion
Stayed 6 nights in Oct 2024
6/10 Okay
Cila
Travelled with partner
12 Oct 2024
Liked: Cleanliness, amenities
This is our 2nd stay at sofia.. first stay was 10 days and other than a few icky issues with the pool, it was good. THIS stay will be 28 days and it's been terrible from first day. The biggest complaint is that the water pressure in our shower is almost nonexistent. It takes me no less than 20 minutes to shower and if I have any sand from the beach it takes longer. Maintenance finally came but it made little difference. Our first stay the pressure was great. The only hook to hang anything on (seriously only one in the whole room) is just the screw plate. There's no a/c in the halls, we are fairly acclimated.. spend 6 mo a year here and walk everywhere most days but we don't sweat until we get back to hotel and have to wait for elevator. We seem to be in the high traffic zone too. With the exception of the first couple nights, there have been multiple rooms with families on both sides of us ladt 3 nights lots of in and out slamming doors, kids running and yelling/being loud in the halls well after 1am.
There is no way those positive reviews are real. No shot. The pictures are all photo shopped. We’ve stayed in dozens of hotels in playa and this by far is the worst one. The telephone in the room is decorative (seriously). Bugs/gnats all over the kitchen counter. The shower and bathroom sinks are disgusting. The pool bed cushions were disgusting. Just a terrible, terrible, hotel. Please do yourselves a favor and do not believe the positive reviews. Those have to be bought and paid for. TERRIBLE.