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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property
3.5-star beachfront resort near Playa del Carmen Maritime Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
Aerial view
Exterior
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Spa
    Spa

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    4 min walk
  • Playa del Carmen Main Beach
    8 min walk
  • Quinta Avenida
    13 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    13 min drive

Room options

View all photos for Fragata Beach Club Premium Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

Premium Room, Partial Ocean View | View from room

Premium Room, Partial Ocean View

  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Pool View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Aerial view
The Reef Playacar Beach Resort & Spa
On private beach
Pool
All-inclusive
Spa
4.0 out of 5, Very good, (1007)
The price is CA $406
per night
CA $496 total
includes taxes & fees
1 Dec - 2 Dec
The Reef Playacar Beach Resort & Spa

About the area

Playa del Carmen

On the beach.Within a 10-minute walk of this Luis Donaldo Colosio resort, you'll find Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Mamitas Beach - 4 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Quinta Avenida - 13 min walk
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Gran Coyote Golf - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda de la 38 - ‬6 min walk
  • ‪Encanto Beach Club - ‬6 min walk
  • ‪Colectivo Mexicano Cervecero - ‬8 min walk
  • ‪Martina Beach Club - ‬4 min walk
  • ‪Salento - ‬3 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star beachfront resort near Playa del Carmen Maritime Terminal
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • 8762 sq ft of conference space
  • 814 sq m of conference space
  • Built in 2003
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Things to do

  • Beach volleyball
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Karaoke
  • Kayaking
  • Mini golf
  • Motorized watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/body boarding
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Mini-fridge

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.61 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 433 out of 1003 reviews" "
Rating 8 - Good. 250 out of 1003 reviews" "
Rating 6 - Okay. 162 out of 1003 reviews" "
Rating 4 - Poor. 73 out of 1003 reviews" "
Rating 2 - Terrible. 85 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice resort, I would definitely go back. The employees are very nice and helpful. The food was good but not many options. The resort was clean as well.
Stayed 3 nights in Sep 2024

6/10 Okay

Carlos, Maywood

Travelled with partner
The buffet food was terrible. If you don’t make reservations by 5pm for the other 2 restaurants you’re stuck eating the terrible buffet. There is no nightly entertainment no music in the vestibule. The beds are hard the pillows are like rocks. The water in the sink smells like sewer. The pool area is the only nice thing about this resort. The worst all inclusive experience I’ve had. I guess you get what you pay for.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonia Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For everyone doing so much research like I was doing stop looking around & book ! I was so nervous considering all of the reviews speaking negatively about the place. First of all this resort is catered to everyone, families with little ones, older adults & young adults alike. If you're looking for a party/club scene this isn't the place for that however there is a bar with a wonderful bartender that stays open until 2am after that you can go get some delicious tacos or burgers from the poolside snack bar which is also open late. My 19 & 15 year old sons were super entertained as was my husband & I. This resort was a wonderful experience! The staff is amazing!! The entertainment team is awesome they engage and encourage you to try day events by the pool & the night events are also fun. One tip would be for them to promote the night events more, so more people attend Our AC & fan worked marvelously. The beds were a bit on the smaller side & pillows were a little hard but a good nights rest is had. Shower pressure was no issue either. We were able to make reservations to all of the restaurants that we wanted too with no problem. Dress code is enforced at the restaurants but they're pretty lenient so long as men have closed toe shoes and a dressy shirt. The samurai Japanese restaurant was our favorite! We also had no problem finding a pool chair or beach chair. The beach is so beautiful and the barrier they have to keep the beach clean of seaweed is great. Will be returning!!!!
Stayed 4 nights in Aug 2024

8/10 Good

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Karryn

Stayed 7 nights in Aug 2024

10/10 Excellent

Priscila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and the the food at the buffet restaurant was delicious .
Stayed 4 nights in Aug 2024

10/10 Excellent

Yesenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming. Our favorite employee was Demetrio he was the most attentive one. Beautiful hotel and family friendly. We will definitely stay at the Reef again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were constantly harassed to purchase something, service was terrible, food was terrible, drinks were watered down.Worse trip of my life.Food was so terrible we couldn't eat it.A WASTE OF MY MONEY NEVER AGAIN.
Stayed 3 nights in Aug 2024

10/10 Excellent

roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que no me gusto fue que el elevador no sube al último piso
Stayed 4 nights in Aug 2024

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cobraron 2 impuestos uno de llegada y otro para salir y dw hecho acabo de poner la queja a profeco es algo muy triste que tu propia gente te roben...
Stayed 2 nights in Aug 2024

4/10 Poor

cesar benjamin flores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Suany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 4 nights in Jul 2024

8/10 Good

Kamryn A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here
Stayed 7 nights in Jul 2024

10/10 Excellent

Vilma

Travelled with family
Disliked: Staff & service
I like the location but I didn’t like that is no air conditioner in the whole building
Stayed 5 nights in Jul 2024

2/10 Terrible

Rocio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Es muy inconveniente si vas a disfrutar de la playa, ya que está la marina muchos botes al frente de la pnaya, no puedes disfrutar de la hermosa playa del área. Para separarla de los botes, tiene una maya y no es nada agradable, la comida del restaurante Japonés era de una calidad muy baja, especialmente la carne, es ridículo pagar extra por eso, era preferible la cena en el restaurante regular.
Stayed 2 nights in Jul 2024

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They did not give us the room requested, the supply for the fridge was only done upon request, no bath robes as promised, 3 guest but only two chairs, 2 glasses, house keeping 3 times in seven days, the charge for environmental fee $5 instead $4. The room doesn't look exactly like in the pictures. The beds was not as requested, WIFI was in and out all day.
Stayed 7 nights in Jul 2024

4/10 Poor

PETRIT

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not enough food or drink options no entertainment pool was closed we had to change hotels
Stayed 7 nights in Jun 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Brenda M

Travelled with family
I purchaed the food to be included but I was different when I was there was not included but the only thing mg beside that everything was ok
Stayed 6 nights in Jul 2024

6/10 Okay

fatima

Travelled with family
I stayed with my friend and her kids. The food and drinks wasnt all that. Staff were ok. Pool wasnt that clean. The towel in the bathroom was dirty. No coffee pot in room amd its 4$ charge for a tiny cup of coffee from the bar. I wouldnt stay again.
Stayed 4 nights in Jul 2024

2/10 Terrible

Wasima

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Salvador Garcia, Grand Prairie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was cold
Stayed 4 nights in Jul 2024

10/10 Excellent

Jodie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this resort! The staff and cleanliness are amazing, as is the location being so close to town. Lots of varied food options in the buffet and we also loved the italian and mexican restaurants. Pool activities were super fun. Thanks to all for making our vacation so much fun!
Stayed 8 nights in Jul 2024