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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Exterior detail
2 outdoor pools, a rooftop pool, cabanas (surcharge), pool umbrellas
Exterior
Suite, 1 Bedroom, Oceanfront (Master)
6 restaurants, international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Pool
  • Spa

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    2 min walk
  • Quick Delights
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    11 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    7 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Pool
Hot tub
All-inclusive
Spa
4.4 out of 5, Excellent, (1278)
The price is CA $1,026
per night
CA $1,026 total
includes taxes & fees
19 Jan - 20 Jan
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About the area

Playa del Carmen

Beachfront retreat .A stay at this Downtown Playa del Carmen hotel places you steps from Playa del Carmen Main Beach and a 5-minute walk from Quinta Avenida. Mamitas Beach and Pier Navega are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges, 1 beach bar and 1 swim-up bar
  • Free daily reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Bike parking
  • Fitness center
  • Full-service spa
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1517 out of 2697 reviews" "
Rating 8 - Good. 660 out of 2697 reviews" "
Rating 6 - Okay. 296 out of 2697 reviews" "
Rating 4 - Poor. 107 out of 2697 reviews" "
Rating 2 - Terrible. 117 out of 2697 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Sergio, MISSION VIEJO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

6/10 Okay

Joseph John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

BRANDON, fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Michael John

Travelled with family
Liked: Cleanliness
Close to town.
Stayed 7 nights in Sep 2024

4/10 Poor

Charles M

Disliked: Property conditions & facilities
No Alcohol after 11pm. Limited access to food. 10USD charge to get food to your room.
Stayed 3 nights in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Small resort. Had a junior suite and the room overlooked the parking lot to the entrance. Not relaxing in any way. Couldn’t make a dinner reservation the first night because I went to the desk two minutes before 5pm (only arrived at 3:30) and the girl was gone. Was never told there was a time cutoff. Room also wasn’t ready at arrival despite check-in being 3pm. It wasn’t all bad, but I wouldn’t stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

Drew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Sep 2024

8/10 Good

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay and great service - beautiful location
Stayed 4 nights in Sep 2024

10/10 Excellent

joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small resort but the food was amazing. One bad thing was all the bars close at 6pm and the lobby bar closes at 11pm. But one good perk Is that 5th Avenue is half a block away so you can enjoy the night in town. The staff was all really nice and very accommodating. I would totally come back for a quick weekend get away.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. It was phenomenal.
Stayed 3 nights in Sep 2024

8/10 Good

monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort!! 2nd time going. Staff is great food is good. Not lot of night time entertainment. There during storm so was kinda a bummer.
Stayed 5 nights in Sep 2024

10/10 Excellent

Patricia Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my travel to this location.I definitely recommend, it. The staff were friendly, and good food.
Stayed 4 nights in Sep 2024

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were way too hot! Water took for ever to get hot.
Stayed 5 nights in Sep 2024

2/10 Terrible

Sandra Kay, cumberland

Disliked: Property conditions & facilities
Stayed 11 nights in Sep 2024

10/10 Excellent

Amaris

Stayed 5 nights in Sep 2024

6/10 Okay

Ashley Moore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how clean and nice the entire staff were. I did not like how there was no beach area and the smell throughout the property.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not fancy but it looks nicer than the picture, we like the resort a lot.
Stayed 4 nights in Sep 2024

8/10 Good

Madeleine McKenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the shopping center was minutes away from the hotel! The hotel was very good all around. I would highly recommend the Mexican restaurant in the hotel if you dont want to eat outside the hotel (i would say its the best one out of the 4). The hotel had daily activites that would bring guest together and make the stay more entertaining. Some downsides... the hotel beach had a lot of rocks in the water making unbearable to walk, so you had to walk about 3 minutes to get to an all sand beach. They also now charge $10 USD each time you order room service. My one complaint is the miscommunication between the staff and room service. I ordered room service 1 night and they stated they do not serve drinks. I went down to the front desk and asked how i could get more soda in my fridge and they said you would have to go through room service (meaning they would charge you $10). But once i asked room service, they stated they do not give out drinks. We were out of luck when the room service came. The front desk did not help us resolve this issue. Overall, i would rate this hotel 8/10
Stayed 4 nights in Sep 2024

8/10 Good

Tasha C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was not great. Close to town. Walking distance to shopping. Lots of police presence. It says a two minute walk to the beach...not a good beach. We walked about 10-15 minutes to the good beach.
Stayed 5 nights in Sep 2024

2/10 Terrible

Esoterica

Travelled with partner
I got charged full price for my spouse
Stayed 3 nights in Sep 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very boring resort. Food terrible most workers don’t smile or interact with customers. Beach all rocks and stinky brown water. Area very walkable nice beach just across pier
Stayed 5 nights in Sep 2024

6/10 Okay

Chad

Travelled with partner
Liked: Cleanliness, staff & service
We opted to upgrade our room to oceanfront. The room was in the very end and because of the way the building was shaped. Our oceanfront was pointed at an old crappy break wall that was not very refreshing to look at. It was a total waste of $250 U.S. dollars
Stayed 7 nights in Sep 2024

10/10 Excellent

Robert John

Liked: Cleanliness, staff & service, property conditions & facilities
Ultra clean, staff was amazing, beautiful pools
Stayed 6 nights in Sep 2024

6/10 Okay

Irene

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The rooms are very spacious and the pool side facilities are great. The access to the beach is a big plus. The towels, showering facilities and bed linen are of good quality. However, the bed was not too comfortable. The bar services, pool activities and evening entertainment were very good. The food was delicious but the presentation can be improved. We were there on honeymoon and we paid for an upgrade to a pool/sea facing room. We somehow expected this to be a complementary upgrade but paid since they indicated that it was not possible. We had a big issue with parking our rented car since the facility does not have parking spaces and we could not get coins to pay for the parking. The police almost confiscated our vehicle but the hotel management did very little to help. We spent a significant amount of time looking for coins everyday to pay for the parking which stole time that we should have spent enjoying our honeymoon. We feel that the management should urgently address this issue to make their customers stay more comfortable. The front office desk staff acted like they did not care throughout which really surprised us. On our second last day, we wrote a formal complaint to hotel management. Rosario, a manager, tried very much to address our coins issue. That night, we received special treatment during dinner and our room was decorated. While we appreciated her gesture, we feel that the special treatment should have been accorded to us from the beginning.
Stayed 3 nights in Sep 2024