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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Aerial view
Premium Suite, 1 Bedroom, Oceanfront (Master)
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Pool
  • Spa

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Quinta Alegría Shopping Mall
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Pool
Hot tub
All-inclusive
Spa
4.4 out of 5, Excellent, (1302)
The price is CA $916
per night
CA $916 total
includes taxes & fees
18 Feb - 19 Feb
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

About the area

Playa del Carmen

Beachfront retreat .A stay at this Downtown Playa del Carmen hotel places you steps from Playa del Carmen Main Beach and a 5-minute walk from Quinta Avenida. Mamitas Beach and Pier Navega are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges, 1 beach bar and 1 swim-up bar
  • Free daily reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Bike parking
  • Fitness center
  • Full-service spa
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1521 out of 2688 reviews
Rating 8 - Good. 656 out of 2688 reviews
Rating 6 - Okay. 289 out of 2688 reviews
Rating 4 - Poor. 107 out of 2688 reviews
Rating 2 - Terrible. 115 out of 2688 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Sergio, MISSION VIEJO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Marci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our week here! The resort was very clean, comfy bed and the staff was very friendly.There was a variety of tasty food choices, including vegetarian on buffet, and 3 restaurants.The beach on propery was small, but pool very nice with bar and food. Besides, larger beach only 5 minutes walking distance.La Quinta Avenida is also within walking distance of property.We will definitely be back!
Stayed 7 nights in Oct 2024

10/10 Excellent

Fred

Liked: Amenities
Outstanding service and food. Best food for all inclusive in 20 years. Location to 5th avenue was great we went downtown everyday. Even if just for a 30 minute walk
Stayed 5 nights in Oct 2024

10/10 Excellent

Remchile

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is clean and the staff were all amazing!
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, great food and fun.
Stayed 5 nights in Oct 2024

6/10 Okay

Shakira

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergio Barban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff are absolutely amazing. They will accommodate you as much as they can. All of them are very friendly and respectful. The food was a hit or miss. More misses than hits but there were plenty of options. I would recommend to put a bite size portion of anything that looks appetizing before loading your plate
Stayed 4 nights in Oct 2024

6/10 Okay

Noel

Fairly basic for a resort-everyone was nice. Food was so/so 5th Ave cool prime real estate as resort is steps away. I like my privacy and prefer my room isn’t cleaned for short 3 day stays. I put the DND sign on my door and day 2 of my trip there was an incident where security came into my room to see if I was safe or nothing crazy was going on. They said the knocked but I was on my balcony and didn’t hear. Needless to say it was innocent but didn’t make me feel very comfortable. Really put a damper on my stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint would be that there's no smoking anywhere on the resort, and alot of the exterior access is gated off, so you may have to walk 400 meters for a dart, rather than 50, if gates were open.
Stayed 7 nights in Oct 2024

8/10 Good

Irwin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service overall.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are awesome
Stayed 6 nights in Oct 2024

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend and use this property again. Everyone was very nice, always smiling and willing to help you. The food was great as well.
Stayed 2 nights in Oct 2024

8/10 Good

Jay Christopher, West Covina

Travelled with partner
Liked: Staff & service, amenities
The Property is old and in need of updating. The Pool has way too much chlorine in it.
Stayed 6 nights in Oct 2024

6/10 Okay

Kristinia

Travelled with family
The restaurants and bars all closed at 11pm and you had to have your reservation in for the day before 5pm. Smaller pool and hot tub closed at 5pm and big pool closed at 8pm. No one wants to get in a hot tub in Mexico while the sun is up. For an adults only all inclusive they should have options open later then 11pm. We didn’t get back to our room until 11:30pm one night due to an excursion and we were starving. We couldn’t get anything to drink or even a snack as there are no vending machines on the property either. Other than that everything was great!
Stayed 4 nights in Oct 2024

6/10 Okay

michael Alexander

Stayed 4 nights in Oct 2024

8/10 Good

Liudmyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Topher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

ANGELICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time I vissited the property and as always very good experience..this time I brought my sis in law and she loved it too.
Stayed 3 nights in Oct 2024

2/10 Terrible

Nazila

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel wasnt clean, the area smelled really bad
Stayed 6 nights in Oct 2024

10/10 Excellent

Spencer

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Isla Giselle Aguilar, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Oct 2024

10/10 Excellent

Lourdes M

Everything
Stayed 7 nights in Oct 2024