Ratings based on 40 Guest Reviews

Hear it directly from our travellers
4.9 out of 5
83% of guests recommend
4.9 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 19, 2024 on Expedia
Our stay at Espuma was spectacular. The luxury suite was top notch and a good value for a more upscale experience. Luis was always there to make suggestions for how we spent our time for the local experience. The staff was very friendly and helpful at all times. They personally took care of our transportation into Zihuatanejo and the airport rides as we needed them. We were there for a full week and would recommend their hotel to anyone. I will be referring friends. Thanks again!
5 out of 5
by A traveller

This traveller left a rating score only Posted May 30, 2024 on Hotels
5 out of 5
by A traveller

Posted May 22, 2024 on Expedia
The service was exceptional, especially Luis and Victor.
5 out of 5
by A traveller

Posted May 10, 2024 on Expedia
My stay here was simply amazing! The staff was incredibly friendly, very attentive and always went the extra mile! The room was small but lovely and the terrace view was beautiful. The pool was more of a plunge pool but was perfect since the property only has 4 rooms. The place was super quiet & private with spectacular views from the restaurant on-site!
5 out of 5
by A traveller from MIAMI

Posted Apr. 17, 2024 on Expedia
Outstanding customer service and 5 stars facilities and amenities. Internet was 300 Mbps down & over 300 Mbps upload speeds. Great location and views.
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
Incredible views from all over the hotel. The staff was incredible. They treated us so well. Our room was gorgeous and had everything we needed. One of the best stays of my life. Would have loved to spend a month there.
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Simply great. Not good if you need beach front or sand or lots of activities. But great for peace and quiet.
5 out of 5
by A traveller

Posted Mar. 20, 2023 on Expedia
The staff was "over the top" helpful and VERY friendly. It was our first time to Zihuatenajo and we thoroughly enjoyed our stay. The room was spacious with incredible views and very comfortable. The hotel was immaculate with a delicious breakfast included every morning. We would definitely recommend this place. Steve and Anthony
5 out of 5
by A traveller from Edmonton

Posted Jan. 12, 2023 on Expedia
My wife and I stayed at the Espuma Hotel and Restaurant for eight days. We had a wonderful experience. We travel a lot and we have never had such wonderful and nice staff, from the person who greets you at the entrance of the hotel and restaurant, to the cleaning staff, waiters and waitresses in the restaurant, Omero who is responsible for security, and the wonderful Manager Alonso. His service in all areas is not just to please you but to help you in every way. What we find amazing is that each person greets you with a smile from their hearts. Also, the view from the hotel rooms to the restaurant is spectacular and we thoroughly enjoyed our meals. Thank you for your exceptional work and dedication. We look forward to our return to the Espuma hotel and restaurant. ted and Alma
5 out of 5
by A traveller

Posted Jan. 8, 2023 on Expedia
Gorgeous location and accommodations. The staff was excellent, they made sure we had everything we needed.