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Whalesong Hotel & Spa

4.0 star property
4-star beach hotel near Plettenberg Bay Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whalesong Hotel & Spa

Standard Room
Terrace/patio
Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Daily continental breakfast for a fee

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Marine Drive, Plettenberg Bay, Western Cape, 6600
  • Plett Puzzle Park
    8 min walk
  • Lawnwood Snake Park
    8 min walk
  • Adventure Land - Water Slides and Play Park
    3 min drive
  • Plettenberg Bay (PBZ)
    11 min drive

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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The price is CA $267
per night
CA $307 total
includes taxes & fees
1 Dec - 2 Dec
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About the area

Plettenberg Bay

In suburbs.You'll be within 2 miles (3 km) of Plettenberg Bay Beach and 6 miles (10 km) of Robberg Nature Reserve with a stay here. Arch Rock Beach is within 9 miles (15 km) and Garden of Eden is within 12 miles (20 km).

What's nearby

  • Adventure Land - Water Slides and Play Park - 3 min drive
  • Plettenberg Bay Beach - 3 min drive
  • Goose Valley Golf Club - 3 min drive
  • Knysna Elephant Park - 8 min drive
  • Robberg Nature Reserve - 12 min drive

Getting around

  • Plettenberg Bay (PBZ) - 11 min drive

Restaurants

  • ‪Steers - ‬1 min walk
  • ‪Le Fournil De Plett Bakery - ‬19 min walk
  • ‪Adi’s Kitchen - ‬19 min walk
  • ‪Ice Palazzo - ‬19 min walk
  • ‪Flashbacks - ‬20 min walk

About this property

Whalesong Hotel & Spa

4-star beach hotel near Plettenberg Bay Beach
Whalesong Hotel & Spa offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A complimentary children's club, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Whalesong Hotel & Spa. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Plettenberg Bay hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Whalesong Hotel & Spa offers 32 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers and hair dryers. This Plettenberg Bay hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

Afrikaans, English, Xhosa

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Art supplies
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: ZAR 135-135 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby outdoor pool
  • Bicycle rentals
  • Bike parking
  • Full-service spa
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately ZAR 135 to 135 per person
  • Airport shuttle fee: ZAR 890 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Whalesong Hotel
Whalesong Hotel & Hydro
Whalesong Hotel & Hydro Plettenberg Bay
Whalesong Hydro
Whalesong Hydro Plettenberg Bay
Whalesong Hotel And Hydro
Whalesong Hotel Hydro Plettenberg Bay
Whalesong Hotel Hydro
Whalesong Hotel Plettenberg Bay
Whalesong Plettenberg Bay
Whalesong Hotel Spa
Whalesong Hotel & Spa Hotel
Whalesong Hotel & Spa Plettenberg Bay
Whalesong Hotel & Spa Hotel Plettenberg Bay

Whalesong Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 60 reviews" "
Rating 8 - Good. 27 out of 60 reviews" "
Rating 6 - Okay. 10 out of 60 reviews" "
Rating 4 - Poor. 6 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In general the hotel is very run down. Things falling apart and dysfunctional, including pool area and umbrellas and gardens. The resort is in desperate need of serious maintenance. Also, no wi fi in rooms for a 4 star hotel is not really acceptable. Poor conditions somewhat compensated for by the first class and much appreciated service from Petrus and some of his staff -especially chef and Thabisa.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Enjoyed whalesong. Location within easy access to the beach
Stayed 1 night in Feb 2020

8/10 Good

Rozanne

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to fix the phones
Frustrated because I tried calling hitel to reach my daughter. No one ever picked up the phone at the front desk.
Stayed 3 nights in Dec 2018

8/10 Good

Emma, Ireland

Liked: Cleanliness, staff & service, room comfort
Nice hotel, good value for money and good location. The pool area could do with some updating, WiFi is only available in the reception and restaurant areas.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
special place
Service was really good. Awesome breakfast. Comfortable bed. I enjoyed the stay.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly staff and excellent service.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Was a great stay. Just needs a upgrade on plumbing. All taps were leaking when switched on.
Stayed 2 nights in Feb 2018

4/10 Poor

Marine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Enrico

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable Room
The room was comfortable and we got an affordable rate due to low season. What's really nice is that the spa and salon is in the premises. However, the restaurant was unfortunately closed and we were not aware of this. The hotel was also very quiet. Think we were the only guests there. Recommend this hotel in the summer.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, especially during the Easter holidays. The beds could be a little softer and an extra pillow would be great. I will defiantly be back.

8/10 Good

melonann, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Good size room and beds.No wifi in room-available in reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wai Chuen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay, good value for money
Very comfortable stay, very good service and helpful staff. No wifi in room and not close to the city center, but if you are taking the buses at Shell Ultra City, it's literally 2 minutes away.

6/10 Okay

Johan, Stockholm

Liked: Staff & service, property conditions & facilities, room comfort
Average hotel with all you need for the price
Nice hotel for the price but not the best location. Service is good but not more than that.

10/10 Excellent

Gilford, East London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
The amenities and the staff were pleasant, also the view was spectacular

6/10 Okay

Colin, UK

Liked: Cleanliness, room comfort
Value for money but not luxury
Three nights at the end of our Garden Route trip. Hotel is adequate and value for money, but calling it a Spa is a bit of a stretch. A bit tired but clean and tidy though and if you just want a base to explore Plett it's ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High on a hill
Good views over the bay but a 20 minute walk down to the town and a taxi ride back up the hill. Good sized rooms with balcony, swimming pool and breakfast and dinner served in the restaurant.

8/10 Good

Lavesh, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy accommodation
The hotel is close to main restaurant street and provides a cosy accommodation.

10/10 Excellent

Tirone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Sven, Strand

Disliked: Staff & service, property conditions & facilities
Sven
It was not worth the money. The resaurant was a catastrofy, the food was no good, we had to ask for sauce which didn´t taste well, a knife was filthy, the wine was no good and the corkage fee 35 Rand. There where no WIFI in the rooms, there were only 2 sport channels, the TV in reception was broken, the staff in the evening didn´t know how to operate the TV.