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Crowne Plaza Plymouth by IHG

4.0 star property
4-star hotel near Hoe Park

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Photo gallery for Crowne Plaza Plymouth by IHG

Spa reception
In-room safe, desk, laptop workspace, soundproofing
Lunch, dinner served; local and international cuisine, ocean views
2 bars/lounges, lobby lounge
Indoor pool, open 6:30 AM to 10:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Armada Way, Plymouth, England, PL1 2HJ
  • Hoe Park
    ‪1 min walk‬
  • National Marine Aquarium
    ‪12 min walk‬
  • Royal William Yard
    ‪4 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, laptop workspace, soundproofing

Premium Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Accessible Bathtub

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, Sea View

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Club Lounge Access, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Plymouth

Seaside stay .You'll be steps from Hoe Park and within a 10-minute walk of Theatre Royal, Plymouth with a stay at this Barbican hotel. Plymouth Mayflower and Plymouth Pavilions are also within half a mile (1 km).

What's nearby

  • Hoe Park - 1 min walk - 0.1 km
  • Plymouth Pavilions - 10 min walk - 0.9 km
  • National Marine Aquarium - 12 min walk - 1.0 km
  • University of Plymouth - 12 min walk - 1.1 km
  • Royal William Yard - 4 min drive - 2.4 km

Getting around

  • Plymouth Station - 16 min walk
  • Exeter (EXT-Exeter Intl.) - 69 min drive

Restaurants

  • ‪The Bank - ‬5 min walk
  • ‪Ocean View at The Dome - ‬5 min walk
  • ‪The Gog & Magog - ‬5 min walk
  • ‪The Terrace - ‬13 min walk
  • ‪Pier One - ‬11 min walk

About this property

Crowne Plaza Plymouth by IHG

4-star hotel near Hoe Park
Crowne Plaza Plymouth by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 7316 square feet (680 square meters) and includes conference space. The business-friendly Crowne Plaza Plymouth by IHG also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee.

This 4-star Plymouth hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • 7316 sq ft of conference space
  • 680 sq m of conference space
  • Built in 1971
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Plymouth by IHG offers 211 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Bulgarian, Croatian, Czech, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Grab bar in shower (28 inches high)
  • Roll-in shower (43 inches wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Self parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Plymouth
Holiday Inn Plymouth
Plymouth Holiday Inn
Holiday Inn Plymouth Hotel Plymouth
Holiday Inn Plymouth Hotel
Crowne Plaza Plymouth Hotel
Crowne Plaza Plymouth
Crowne Plaza Plymouth by IHG Hotel
Crowne Plaza Plymouth an IHG Hotel
Crowne Plaza Plymouth by IHG Plymouth
Crowne Plaza Plymouth by IHG Hotel Plymouth

Crowne Plaza Plymouth by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1003 reviews
Rating 8 - Good. 329 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

JANET

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Superb restaurant
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Stayed 1 night in Dec 2023

10/10 Excellent

stuart

Stayed 3 nights in Dec 2024

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, excellently located, and a good breakfast. A very good stay.
Stayed 1 night in Dec 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Travelled with family
Disliked: Room comfort
Very loud - didn’t sleep well
Went to hotel for a night away with the kids. Room was big enough but with two young kids, we were placed in Room 401. Directly opposite the lifts where everyone seemed to be very loud, including at 3.30AM!!!
Stayed 1 night in Dec 2024

4/10 Poor

Derick

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Crowne Plaza Plymouth - Not a good experience.
My room was very cold on arrival and i had to call maintenance to get the heating to switch on, once it was switch on i realised that other guests must have switched it off because it was very noisy and kept beeping so had to switch it off to get to sleep. Also avoid rooms on the 10th Floor below the kitchen. I was woken up at 5.45 but the kitchen staff starting to prep for breakfast., So all in all a very poor experience.
Stayed 1 night in Dec 2024

4/10 Poor

Rob

Disliked: Cleanliness, staff & service, room comfort
Annual Plymouth visit
We stayed in room 102 a year ago, came back this weekend to stay in the same room, shower doesn't drain, kettle switch is temperamental, and TV would not turn on. I did inform staff this of these problems a year ago. I went again politely on check out to reception explained the same problems, absolutely nil care. Also I explained that we should of had breakfast included but I could only speak with a virtual assistant at Hotels.com again no care, left felling that was our worst hotel experience of 2024 will not be returning as we have the three years previously
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JANET

Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful view from breakfast penthouse, staff all so friendly, all very clean
Stayed 1 night in Dec 2024

6/10 Okay

Sheena

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lots of niggles at a place we have always loved
We have stayed at Crowne Plaza on a number of times while visiting family and have been very happy. However, it is now looking tired and the service is not so good. Lots of niggles: Room extremely cold on check in, had to put the heating on then go to the bar while warmed up; no shower gel in shower which never got filled despite reporting it twice, the washbasin is blocked, window dirty obstructing view in restaurant, long wait to get served at bar, decor tatty in places. However, clean, comfortable and an excellent breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Willem

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Lovely stay, nice big room anf breakfast is great as you can have the help yourself, or can order something to be made fresh. Lovely views of the sea from the restaurant.
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay - staff great and view from restaurant amazing
Stayed 1 night in Nov 2024

6/10 Okay

JOANNA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was in need of refurbishment in the bathroom. Missing tile. Dirty grout in the bath area. Cracks on sink , big piece wood missing on bottom bathroom door. We stayed for 2 nites for hospital appointments. On returning to our room , it hadn’t been done. Even though we had been out for hours , no towels bed not done no replacement refreshments. At the prices we pay I expect better. I am 61 years old and tbh, have stayed at this hotel originally since I was 15 years old with my parents. This is the 1st time I have had a complaint.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sink in bathroom took ten minutes to empty, bath was disgusting with grime. Had to also climb into a bath to have a shower in 2024?
Stayed 1 night in Nov 2024

10/10 Excellent

Debs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good centrally located hotel
Would definitely recommend this hotel. Lovely rooms, good location and super friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Stayed 1 night in Nov 2024

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay
Reception staff were very helpful and polite. We were able to check in early. They recommended that we join the IHG group for some money off of our bill in the restaurant later that night. Room was very clean and had everything you needed. Restaurant was lovely, great view and amazing staff. Great breakfast in the morning, full English and continental options.
Stayed 1 night in Nov 2024

10/10 Excellent

Olly

Stayed 1 night in Oct 2024