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Hotel Neptuno Playa & Spa

4.0 star property
4-star beachfront hotel near Malvarrosa Beach, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Neptuno Playa & Spa

Breakfast, lunch, dinner served; beach views
Beach/ocean view
Breakfast, lunch, dinner served; beach views
Point of interest
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Paseo Neptuno 2, Valencia, Valencia, 46011
  • Malvarrosa Beach
    1 min walk
  • Port of Valencia
    3 min drive
  • Aqua Shopping Center
    4 min drive
  • Valencia (VLC)
    25 min drive

Room options

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View

  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 17 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Family Suite, 1 Queen Bed with Sofa bed, Sea View

  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Valencia

Beachfront retreat .With a stay at this Poblats Maritims hotel, you'll be within half a mile (1 km) of Malvarrosa Beach and 2 miles (3 km) of Port of Valencia. Prince Felipe Museum of Sciences and City of Arts and Sciences are also within 3 miles (5 km).

What's nearby

  • Malvarrosa Beach - 1 min walk - 0.2 km
  • Port of Valencia - 3 min drive - 2.2 km
  • Oceanogràfic Aquarium - 4 min drive - 3.9 km
  • City of Arts and Sciences - 4 min drive - 3.5 km
  • Prince Felipe Museum of Sciences - 5 min drive - 3.7 km

Getting around

  • Maritim-Serreria Station - 18 min walk
  • Valencia Cabanyal Station - 19 min walk
  • Valencia Airport (VLC) - 26 min drive

Restaurants

  • ‪Marina Beach Club - ‬3 min walk
  • ‪Restaurante la Pepica - ‬1 min walk
  • ‪Boa Beach - ‬3 min walk
  • ‪Restaurante el Coso - ‬1 min walk
  • ‪Destino 56 - ‬3 min walk

About this property

Hotel Neptuno Playa & Spa

4-star beachfront hotel near Malvarrosa Beach, connected to a shopping center
Hotel Neptuno Playa & Spa offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Neptuno Playa & Spa.

This 4-star Valencia hotel is smoke free.

  • 48 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Neptuno Playa & Spa offers 48 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

Czech, English, French, German, Italian, Russian, Slovak, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height desk
  • Low desk height (inches): 23
  • Low-height door lock
  • Raised toilet seat
  • Raised toilet seat height (inches): 19
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: EUR 15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno
Hotel Neptuno Playa Spa
Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel
Hotel Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel Valencia

Hotel Neptuno Playa & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 838 reviews" "
Rating 8 - Good. 347 out of 838 reviews" "
Rating 6 - Okay. 74 out of 838 reviews" "
Rating 4 - Poor. 20 out of 838 reviews" "
Rating 2 - Terrible. 9 out of 838 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Alireza, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to park and checkin. Rooms small and bed crooked and uncomfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view it can get loud but it’s worth it the room was nice and clean i would definitely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2024

4/10 Poor

Tiffany

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Overall we had a negative experience with several issues so I would not stay here again.
Stayed 4 nights in Jul 2024

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located on the beach boardwalk. This is the best beach I visited in Spain. The taxi stop is right outside the hotel which was convenient. There are many restaurants located on the boardwalk but no shopping in the area. We had a beautiful spacious room with an ocean view.
Stayed 2 nights in Jun 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Head banging noise
Everything was fine till a night club over the road blared house music out till 4:00am the front desk even had a bowl of ear plugs instead of mints/fruit Terrible racket would never stay again
Stayed 2 nights in Jun 2024

10/10 Excellent

Dimi

Travelled with family
Liked: Amenities
music from the beach club. Just be prepared with earplugs!
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and clean property. I would definitely recommend a Sea View, as we greatly enjoyed the ability to enjoy the beach from our room.
Stayed 3 nights in Jun 2024

8/10 Good

Nipa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Hani

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Loud music Across the street
Great location, but you get there, and a disco tech is across the street blasting loud music till 3:30 AM every night of the summer, so if you need to sleep, this is not the place for you, otherwise good location
Stayed 3 nights in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonita experiencia
Hemos quedado encantados con la estancia en el hotel, disfrutamos de un spa completo y tranquilo y un masaje relajante increíble. La comida muy muy buena y la habitación excelente
Stayed 1 night in Jun 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect - right on the beachfront, range of restaurants, steps from the tram which connects you easily to the city and the airport. Check in was seamless. We were early and they looked after our luggage for us. Room was immaculate and very well equipped: robes, slippers, wireless charger, usb ports, beach towels. We felt safe & comfortable throughout our stay. On check out we were allowed to still use the rooftop solarium: with splash pool, sun loungers, free towels, changing area, lockers, shower and even food & drinks service. We enjoyed the sunshine and views over the beach & port before freshening up for our flight home. 10/10 would happily return.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Ok hotel for a short stay
We checked in early and was advised our room was ready, good news…we was given an interior room which after reading reviews before trip appreciated it would be quieter due to the nearby nightclubs, a bonus I guess but the downside is no view whatsoever.The bar closed early at the hotel so no ability to have a drink when returning after night out was a minus for us.Reception staff were helpful.
Stayed 4 nights in Jun 2024

10/10 Excellent

Raymond, Montverde

Stayed 2 nights in Mar 2024

8/10 Good

Yauhen

Stayed 2 nights in Jun 2024

10/10 Excellent

Jarrod

Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right on the beach with a sea view. Good for long excursions along the beach walk with many restaurants and an interesting city. Enjoyed the shower and clean, modern room. Thankful for the quality of the balcony doors and thick drapery, as the loud EDM music from nearby bars lasted most of the night, except on Monday. You could still feel the beat all night though. Delicious breakfast selection with view of the sea. Wished that the rooftop dipping pool was warm, but the view was sweet. Helpful and friendly staff, we really enjoyed our stay at Neptuno!
Stayed 3 nights in Apr 2024

10/10 Excellent

Xavier

Stayed 4 nights in Apr 2024

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right on the beach. We had a junior suite with seaview and were able to wake up and watch the sunrise from bed! Room was very comfortable and the bathroom was spacious. Decent breakfast. We had lunch in the restaurant one afternoon and it was excellent value.
Stayed 2 nights in Apr 2024

6/10 Okay

Tara Jean

Travelled with family
Liked: Cleanliness
Property was near beach for price very good. Fridge was hot and made drinks in fridge hot and I was told by front desk that this was normal. Breakfast place had flies everywhere. Lbgtq friendly location.